Quản lý

Thế giới kinh doanh hiện đại sôi động được tái hiện sinh động qua những hiểu biết chuyên sâu về lãnh đạo, năng suất và chiến lược tổ chức. Những hướng dẫn thực tiễn và câu chuyện thành công truyền cảm hứng này trang bị cho cả các nhà điều hành dày dạn kinh nghiệm lẫn những doanh nhân đầy khát vọng những khuôn khổ đã được chứng minh để vượt qua thách thức, truyền cảm hứng cho đội ngũ và thúc đẩy tăng trưởng bền vững.

Quản lý Tóm tắt sách

Managing Digital Audiovisual Resources

của Matthew C. Mariner • 2014

From film reels to streaming servers: a librarian's guide to digitizing audiovisual collections.

5.00

🗄️ Digital Archives 📚 Collection Development 🏷️ Metadata Standards 🎞️ Audiovisual Preservation 💻 Library Digitization

Managing Digital Audiovisual Resources

From film reels to streaming servers: a librarian's guide to digitizing audiovisual collections.

của Matthew C. Mariner 2014 148 trang

5.00

1 đánh giá

🗄️ Digital Archives 📚 Collection Development 🏷️ Metadata Standards 🎞️ Audiovisual Preservation 💻 Library Digitization

How to Grow When Markets Don't

của Adrian J. Slywotzky • 2003

Markets have stalled. The next revenue wave hides in your customer's biggest operational headaches.

3.59

🏢 Corporate Strategy 📈 Revenue Growth 💡 Innovation Strategy 🏭 B2b Strategy 🚀 Intrapreneurship

How to Grow When Markets Don't

Markets have stalled. The next revenue wave hides in your customer's biggest operational headaches.

của Adrian J. Slywotzky 2003 352 trang

3.59

87 đánh giá

🏢 Corporate Strategy 📈 Revenue Growth 💡 Innovation Strategy 🏭 B2b Strategy 🚀 Intrapreneurship

Under New Management

của David Burkus • 2016

Outlaw email. Share salaries. Pay people to quit. The new rules for managing creative work.

3.91

491

🏢 Organizational Culture 🧠 Knowledge Work 👁 Radical Transparency 🔓 Employee Autonomy 🧪 Behavioral Economics

Under New Management

Outlaw email. Share salaries. Pay people to quit. The new rules for managing creative work.

của David Burkus 2016 243 trang

3.91

491 đánh giá

🏢 Organizational Culture 🧠 Knowledge Work 👁 Radical Transparency 🔓 Employee Autonomy 🧪 Behavioral Economics

Incorruptible

của Eric Ries • 2026

A gravitational force pulls good companies into corruption, and standard governance cannot stop it.

4.51

141

🏛️ Corporate Governance 🎯 Mission-Driven Business 🤝 Stakeholder Capitalism ⏳ Long-Term Thinking 🧬 Organizational Culture

Incorruptible

A gravitational force pulls good companies into corruption, and standard governance cannot stop it.

của Eric Ries 2026 432 trang

4.51

141 đánh giá

🏛️ Corporate Governance 🎯 Mission-Driven Business 🤝 Stakeholder Capitalism ⏳ Long-Term Thinking 🧬 Organizational Culture

Scaling Conversations

của Dave MacLeod • 2021

Surveys and town halls lie. Here is how to actually hear what your team thinks.

4.00

🧠 Organizational Psychology 💬 Workplace Communication 👥 Crowd Wisdom 🕶️ Anonymous Feedback ⚖️ Bias Mitigation

Scaling Conversations

Surveys and town halls lie. Here is how to actually hear what your team thinks.

của Dave MacLeod 2021 192 trang

4.00

27 đánh giá

🧠 Organizational Psychology 💬 Workplace Communication 👥 Crowd Wisdom 🕶️ Anonymous Feedback ⚖️ Bias Mitigation

Meetings That Get Results

của Terrence Metz • 2021

Why meetings cost more than skyscrapers: a facilitator's blueprint for turning them into decisions.

3.43

📋 Meeting Facilitation 🤝 Servant Leadership 👥 Group Dynamics ⚖️ Conflict Resolution 🎯 Decision Making

Meetings That Get Results

Why meetings cost more than skyscrapers: a facilitator's blueprint for turning them into decisions.

của Terrence Metz 2021 312 trang

3.43

14 đánh giá

📋 Meeting Facilitation 🤝 Servant Leadership 👥 Group Dynamics ⚖️ Conflict Resolution 🎯 Decision Making

The Charismatic Leader

của John C. Maxwell • 2025

Charisma isn't a trait; it's a set of skills built on making others feel they truly matter.

4.35

197

✨ Charisma 🤝 Interpersonal Skills 🧠 Emotional Intelligence 🛡️ Servant Leadership 👂 Active Listening

The Charismatic Leader

Charisma isn't a trait; it's a set of skills built on making others feel they truly matter.

của John C. Maxwell 2025 172 trang

4.35

197 đánh giá

✨ Charisma 🤝 Interpersonal Skills 🧠 Emotional Intelligence 🛡️ Servant Leadership 👂 Active Listening

Conquering Crisis

của William H. McRaven • 2025

First reports lie, bad news festers, delay creates chaos: ten crisis rules from an admiral.

4.31

1.000+

🚨 Crisis Leadership 🎖️ Military Leadership ⚡ Decisive Action 💪 Team Morale 🎯 Tactical Leadership

Conquering Crisis

First reports lie, bad news festers, delay creates chaos: ten crisis rules from an admiral.

của William H. McRaven 2025 240 trang

4.31

1.000+ đánh giá

🚨 Crisis Leadership 🎖️ Military Leadership ⚡ Decisive Action 💪 Team Morale 🎯 Tactical Leadership

Intentional

của Chris Bailey • 2026

Procrastination is emotional, not a time problem. Six aversions to neutralize so you finish.

3.87

345

🎯 Goal Completion ⚙️ Productivity Systems 💎 Value-Based Goals 🐢 Procrastination Relief 🧠 Attention Management

Intentional

Procrastination is emotional, not a time problem. Six aversions to neutralize so you finish.

của Chris Bailey 2026 272 trang

3.87

345 đánh giá

🎯 Goal Completion ⚙️ Productivity Systems 💎 Value-Based Goals 🐢 Procrastination Relief 🧠 Attention Management

Banking on Digital Growth

của James Robert Lay • 2020

Stop pushing products and start guiding consumers: a digital growth playbook for financial brands.

4.00

🏦 Financial Services 📱 Digital Transformation ✍️ Content Marketing 🧠 Consumer Psychology 🧭 Brand Purpose

Banking on Digital Growth

Stop pushing products and start guiding consumers: a digital growth playbook for financial brands.

của James Robert Lay 2020 280 trang

4.00

59 đánh giá

🏦 Financial Services 📱 Digital Transformation ✍️ Content Marketing 🧠 Consumer Psychology 🧭 Brand Purpose

Winning the Story Wars

của Jonah Sachs • 2012

The old playbook sells anxiety. The new one borrows from mythology: make your customer the hero.

3.99

500+

📖 Brand Storytelling 🧠 Marketing Psychology 🏛️ Narrative Structure 🌌 Myth And Meaning ✅ Authentic Branding

Winning the Story Wars

The old playbook sells anxiety. The new one borrows from mythology: make your customer the hero.

của Jonah Sachs 2012 272 trang

3.99

500+ đánh giá

📖 Brand Storytelling 🧠 Marketing Psychology 🏛️ Narrative Structure 🌌 Myth And Meaning ✅ Authentic Branding

Solution Selling

của Michael T. Bosworth • 1994

Ask questions that surface hidden pain, and your product becomes the buyer's own idea.

3.95

339

🏢 B2b Sales 📋 Sales Methodology 🤝 Consultative Selling 🧠 Buyer Psychology 📊 Pipeline Management

Solution Selling

Ask questions that surface hidden pain, and your product becomes the buyer's own idea.

của Michael T. Bosworth 1994 224 trang

3.95

339 đánh giá

🏢 B2b Sales 📋 Sales Methodology 🤝 Consultative Selling 🧠 Buyer Psychology 📊 Pipeline Management

The Business Ethics Handbook

của Jack Marks • 2009

Ethics isn't a poster. Audits, hotlines, supplier contracts. One handbook, every template.

🏛️ Corporate Governance ⚖️ Business Ethics 🧭 Ethical Decision Making 🌍 Corporate Social Responsibility 🏢 Organizational Culture

The Business Ethics Handbook

Ethics isn't a poster. Audits, hotlines, supplier contracts. One handbook, every template.

của Jack Marks 2009 194 trang

🏛️ Corporate Governance ⚖️ Business Ethics 🧭 Ethical Decision Making 🌍 Corporate Social Responsibility 🏢 Organizational Culture

Finding Peace, One Piece at a Time

của Rachel Blythe Kodanaz • 2019

What to do with everything they left behind: a guide to sorting, sharing, and letting go.

4.60

🧠 Grief And Loss 🪣 Death Cleaning 💻 Digital Legacy 📋 Settling An Estate 🏺 Family Heirlooms

Finding Peace, One Piece at a Time

What to do with everything they left behind: a guide to sorting, sharing, and letting go.

của Rachel Blythe Kodanaz 2019 175 trang

4.60

20 đánh giá

🧠 Grief And Loss 🪣 Death Cleaning 💻 Digital Legacy 📋 Settling An Estate 🏺 Family Heirlooms

Funky Business

của Jonas Ridderstrale • 2000

70% of a car's value is intangible; the real factory is the brain.

3.87

1.000+

🧠 Knowledge Economy 👥 Talent Management 🏢 Organizational Design 📖 Corporate Storytelling 🎢 Experience Economy

Funky Business

70% of a car's value is intangible; the real factory is the brain.

của Jonas Ridderstrale 2000 288 trang

3.87

1.000+ đánh giá

🧠 Knowledge Economy 👥 Talent Management 🏢 Organizational Design 📖 Corporate Storytelling 🎢 Experience Economy

Release It!

của Michael T. Nygard • 2007

QA says your software is ready. Production disagrees. The patterns that close the gap.

4.25

3.000+

🏗️ Software Architecture 🌐 Distributed Systems 🛡️ Fault Tolerance ✅ Production Readiness 🔥 Chaos Engineering

Release It!

QA says your software is ready. Production disagrees. The patterns that close the gap.

của Michael T. Nygard 2007 350 trang

4.25

3.000+ đánh giá

🏗️ Software Architecture 🌐 Distributed Systems 🛡️ Fault Tolerance ✅ Production Readiness 🔥 Chaos Engineering

Managing Conflict Mindfully

của Leonard L. Riskin • 2023

Why conflict hijacks your brain, and a three-part method to reclaim calm and find better solutions.

5.00

⚖️ Conflict Resolution 🤝 Principled Negotiation 🧘 Mindfulness Meditation 🧩 Internal Family Systems 🌊 Emotional Regulation

Managing Conflict Mindfully

Why conflict hijacks your brain, and a three-part method to reclaim calm and find better solutions.

của Leonard L. Riskin 2023 355 trang

5.00

2 đánh giá

⚖️ Conflict Resolution 🤝 Principled Negotiation 🧘 Mindfulness Meditation 🧩 Internal Family Systems 🌊 Emotional Regulation

The Daily Drucker

của Peter F. Drucker • 2000

Drucker in daily doses: why character builds leaders, time is everything, and yesterday must go.

4.10

1.000+

🏛️ Management Classics 🎯 Executive Effectiveness ⏳ Time Management 🧭 Decision Frameworks 🧠 Knowledge Work

The Daily Drucker

Drucker in daily doses: why character builds leaders, time is everything, and yesterday must go.

của Peter F. Drucker 2000 448 trang

4.10

1.000+ đánh giá

🏛️ Management Classics 🎯 Executive Effectiveness ⏳ Time Management 🧭 Decision Frameworks 🧠 Knowledge Work

Emotional Intelligence Game Changers

của Harvey Deutschendorf • 2023

101 repeatable emotional intelligence moves: small actions that win at work and at home.

4.56

🧠 Emotional Intelligence 🏢 Workplace Dynamics 🔍 Self-Awareness 💞 Empathy 👂 Active Listening

Emotional Intelligence Game Changers

101 repeatable emotional intelligence moves: small actions that win at work and at home.

của Harvey Deutschendorf 2023 320 trang

4.56

70 đánh giá

🧠 Emotional Intelligence 🏢 Workplace Dynamics 🔍 Self-Awareness 💞 Empathy 👂 Active Listening

Wiser

của Cass R. Sunstein • 2014

Why groups amplify error: members herd, hide what they know, and silence the best information.

3.62

437

👥 Group Dynamics 🧠 Collective Intelligence 🧩 Cognitive Biases 🤐 Groupthink ↔️ Group Polarization

Wiser

Why groups amplify error: members herd, hide what they know, and silence the best information.

của Cass R. Sunstein 2014 272 trang

3.62

437 đánh giá

👥 Group Dynamics 🧠 Collective Intelligence 🧩 Cognitive Biases 🤐 Groupthink ↔️ Group Polarization

The Octopus Organization

của Phil Le-Brun • 2025

Your company runs on permission slips. Ten shifts that move the decisions to the edges.

4.27

🏗️ Organizational Design 🔄 Adaptive Organizations 🛡️ Psychological Safety 🔗 Systems Thinking 🔁 Continuous Improvement

The Octopus Organization

Your company runs on permission slips. Ten shifts that move the decisions to the edges.

của Phil Le-Brun 2025 324 trang

4.27

97 đánh giá

🏗️ Organizational Design 🔄 Adaptive Organizations 🛡️ Psychological Safety 🔗 Systems Thinking 🔁 Continuous Improvement

The Digital Banking Revolution

của Luigi Wewege • 2017

FinTech is unbundling banking, service by service. The playbook for fighting back.

3.86

🏦 Digital Banking 💻 Financial Technology ⚡ Industry Disruption 🏛️ Banking Disruption 📱 Digital Payments

The Digital Banking Revolution

FinTech is unbundling banking, service by service. The playbook for fighting back.

của Luigi Wewege 2017 166 trang

3.86

21 đánh giá

🏦 Digital Banking 💻 Financial Technology ⚡ Industry Disruption 🏛️ Banking Disruption 📱 Digital Payments

Strategic Foresight

của Sarah Lai Cheah • 2020

An end-to-end system for turning market foresight into products your customers actually want.

🏢 Corporate Strategy ⚙️ Technology Management 🔭 Strategic Foresight 🎯 Scenario Planning 🚀 Commercialization

Strategic Foresight

An end-to-end system for turning market foresight into products your customers actually want.

của Sarah Lai Cheah 2020 120 trang

🏢 Corporate Strategy ⚙️ Technology Management 🔭 Strategic Foresight 🎯 Scenario Planning 🚀 Commercialization

Stock Market Maestros

của Lee Freeman-Shor • 2026

Wrong half the time yet beating the market: the payoff math that renders stock picking a sideshow.

4.25

💼 Portfolio Management 🧠 Behavioral Investing 📊 Behavioral Economics ⚖️ Asymmetric Returns 🧹 Decision Hygiene

Stock Market Maestros

Wrong half the time yet beating the market: the payoff math that renders stock picking a sideshow.

của Lee Freeman-Shor 2026 366 trang

4.25

8 đánh giá

💼 Portfolio Management 🧠 Behavioral Investing 📊 Behavioral Economics ⚖️ Asymmetric Returns 🧹 Decision Hygiene

Beyond Bullshit

của Samuel A. Culbert • 2007

Your boss's bullshit isn't a lie. Ending it takes two-way candor, not blunt honesty.

3.20

💼 Corporate Bullshit 🗣️ Organizational Communication 🏢 Workplace Culture 🎭 Truth And Deception 🔄 Feedback Culture

Beyond Bullshit

Your boss's bullshit isn't a lie. Ending it takes two-way candor, not blunt honesty.

của Samuel A. Culbert 2007 168 trang

3.20

60 đánh giá

💼 Corporate Bullshit 🗣️ Organizational Communication 🏢 Workplace Culture 🎭 Truth And Deception 🔄 Feedback Culture

Stop Pulling the Ship!

của Matthew Overlund • 2020

Stop being the bottleneck. How to delegate ownership, build systems, and scale your leadership.

4.67

🏢 Organizational Leadership 🧲 Influence Without Authority 🌱 Team Empowerment 🤝 Trust Building 🧪 Failure And Learning

Stop Pulling the Ship!

Stop being the bottleneck. How to delegate ownership, build systems, and scale your leadership.

của Matthew Overlund 2020 224 trang

4.67

3 đánh giá

🏢 Organizational Leadership 🧲 Influence Without Authority 🌱 Team Empowerment 🤝 Trust Building 🧪 Failure And Learning

People Skills for a Virtual World Collection (6 Books)

của Harvard Business Review • 2022

Two traits shape every leadership judgment. The guide to mastering both through a screen.

3.33

🎯 Executive Presence 💻 Virtual Leadership 🤝 Trust Building 🗣️ Nonverbal Communication 📢 Executive Communication

People Skills for a Virtual World Collection (6 Books)

Two traits shape every leadership judgment. The guide to mastering both through a screen.

của Harvard Business Review 2022 556 trang

3.33

3 đánh giá

🎯 Executive Presence 💻 Virtual Leadership 🤝 Trust Building 🗣️ Nonverbal Communication 📢 Executive Communication

New Law Practice

của D Carr • 2017

Launch a solo law practice on a budget: attract clients and build a sustainable firm.

3.00

⚖️ Solo Law Practice 📢 Legal Marketing 💰 Bootstrapping 🤝 Client Acquisition 🗂️ Practice Management

New Law Practice

Launch a solo law practice on a budget: attract clients and build a sustainable firm.

của D Carr 2017

3.00

2 đánh giá

⚖️ Solo Law Practice 📢 Legal Marketing 💰 Bootstrapping 🤝 Client Acquisition 🗂️ Practice Management

La Sensacion de Fluidez

của Juan Carlos Cubeiro • 2012

From manager to leader: five senses that build the trust no spreadsheet can.

3.88

🤝 Servant Leadership 🧠 Emotional Intelligence 🔐 Trust Building 🔄 Systems Thinking ☀️ Positive Leadership

La Sensacion de Fluidez

From manager to leader: five senses that build the trust no spreadsheet can.

của Juan Carlos Cubeiro 2012 224 trang

3.88

40 đánh giá

🤝 Servant Leadership 🧠 Emotional Intelligence 🔐 Trust Building 🔄 Systems Thinking ☀️ Positive Leadership

Logistics

của Harald Gleissner • 2007

A complete logistics playbook: from transport modes to cash-to-cash cycles and performance metrics.

4.00

📦 Logistics Operations 🔗 Supply Chain Design 📊 Inventory Management 🏭 Warehouse Operations 🏃 Lean Logistics

Logistics

A complete logistics playbook: from transport modes to cash-to-cash cycles and performance metrics.

của Harald Gleissner 2007 342 trang

4.00

6 đánh giá

📦 Logistics Operations 🔗 Supply Chain Design 📊 Inventory Management 🏭 Warehouse Operations 🏃 Lean Logistics

Soccer Alive

của Detlev Brueggemann • 2008

Matches teach more than any drill, and small-sided play unlocks what isolated practice cannot.

⚽ Youth Soccer Coaching 🎯 Game-Based Training 🧩 Play-Based Learning 🧑‍🏫 Player-Centered Coaching 🧠 Soccer Intelligence

Soccer Alive

Matches teach more than any drill, and small-sided play unlocks what isolated practice cannot.

của Detlev Brueggemann 2008 433 trang

⚽ Youth Soccer Coaching 🎯 Game-Based Training 🧩 Play-Based Learning 🧑‍🏫 Player-Centered Coaching 🧠 Soccer Intelligence

Blindspotting

của Kirstin Ferguson • 2025

Your expertise creates your biggest blind spots. A method for leading with curiosity instead of ego.

3.13

🧭 Executive Leadership 🧠 Intellectual Humility 🧩 Cognitive Biases ⚖️ Decision Quality 📊 Behavioral Economics

Blindspotting

Your expertise creates your biggest blind spots. A method for leading with curiosity instead of ego.

của Kirstin Ferguson 2025 357 trang

3.13

69 đánh giá

🧭 Executive Leadership 🧠 Intellectual Humility 🧩 Cognitive Biases ⚖️ Decision Quality 📊 Behavioral Economics

Capital Project Management

của Robert N. McGrath • 2019

Where capital projects break down, and the disciplines that keep each failure point under control.

🏗️ Capital Projects 💰 Project Finance ⚠️ Risk Management 📊 Cost Control 🤝 Stakeholder Engagement

Capital Project Management

Where capital projects break down, and the disciplines that keep each failure point under control.

của Robert N. McGrath 2019 156 trang

🏗️ Capital Projects 💰 Project Finance ⚠️ Risk Management 📊 Cost Control 🤝 Stakeholder Engagement

Forecasting

của Rob J. Hyndman • 2013

Build forecasts that work: test on unseen data, beat simple benchmarks, reconcile every level.

4.39

318

🧮 Time Series Analysis 📈 Business Forecasting 📊 Statistical Modeling 👁 Data Visualization 📦 Demand Planning

Forecasting

Build forecasts that work: test on unseen data, beat simple benchmarks, reconcile every level.

của Rob J. Hyndman 2013 292 trang

4.39

318 đánh giá

🧮 Time Series Analysis 📈 Business Forecasting 📊 Statistical Modeling 👁 Data Visualization 📦 Demand Planning

Landlording on Auto-Pilot

của Mike Butler • 2006

Never show a vacant unit again: a property manager system that collects over 100% rent.

4.01

283

🏠 Real Estate Investing 🛠️ Property Management 💰 Passive Income 🔄 Rental Operations ⚙️ Business Systems

Landlording on Auto-Pilot

Never show a vacant unit again: a property manager system that collects over 100% rent.

của Mike Butler 2006 242 trang

4.01

283 đánh giá

🏠 Real Estate Investing 🛠️ Property Management 💰 Passive Income 🔄 Rental Operations ⚙️ Business Systems

Sticky Church

của Larry Osborne • 2008

Double your church without adding a single visitor. A retention-first approach to small groups.

3.99

1.000+

🏛️ Church Leadership 👥 Small Group Ministry 📈 Church Growth 🤝 Relational Discipleship 💒 Congregational Health

Sticky Church

Double your church without adding a single visitor. A retention-first approach to small groups.

của Larry Osborne 2008 208 trang

3.99

1.000+ đánh giá

🏛️ Church Leadership 👥 Small Group Ministry 📈 Church Growth 🤝 Relational Discipleship 💒 Congregational Health

The Customer Education Playbook

của Daniel Quick • 2022

Build a customer education function that drives growth, reduces churn, and proves its ROI.

4.29

🎓 Customer Education 🧠 Instructional Design 💻 Saas Playbooks 📋 Learning Strategy 🔄 Customer Retention

The Customer Education Playbook

Build a customer education function that drives growth, reduces churn, and proves its ROI.

của Daniel Quick 2022 230 trang

4.29

35 đánh giá

🎓 Customer Education 🧠 Instructional Design 💻 Saas Playbooks 📋 Learning Strategy 🔄 Customer Retention

Hair Salon and Day Spa

của Entrepreneur Magazine • 2014

Most salon startups fail on the business side, not the styling. Ten steps fix that.

✂️ Service Business 🚀 Small Business Startup 📋 Startup Playbooks 📐 Business Planning 🏷️ Brand Building

Hair Salon and Day Spa

Most salon startups fail on the business side, not the styling. Ten steps fix that.

của Entrepreneur Magazine 2014 1263 trang

✂️ Service Business 🚀 Small Business Startup 📋 Startup Playbooks 📐 Business Planning 🏷️ Brand Building

The $150M secret

của Guillaume Moubeche • 2022

Venture capital is optional: one bootstrapper's path from freelancing to a $150M SaaS exit.

4.24

210

🚀 Bootstrapping 🖥️ Saas Startups 📣 Building In Public ✅ Customer Validation 🔍 Radical Transparency

The $150M secret

Venture capital is optional: one bootstrapper's path from freelancing to a $150M SaaS exit.

của Guillaume Moubeche 2022 222 trang

4.24

210 đánh giá

🚀 Bootstrapping 🖥️ Saas Startups 📣 Building In Public ✅ Customer Validation 🔍 Radical Transparency

The Springboard

của Stephen Denning • 2000

The 29-word story that outperformed the corporate deck: how oral storytelling drives change.

3.29

📖 Business Storytelling 🔄 Change Management 🧠 Knowledge Management 👥 Communities Of Practice 🗣️ Oral Storytelling

The Springboard

The 29-word story that outperformed the corporate deck: how oral storytelling drives change.

của Stephen Denning 2000 246 trang

3.29

72 đánh giá

📖 Business Storytelling 🔄 Change Management 🧠 Knowledge Management 👥 Communities Of Practice 🗣️ Oral Storytelling

Chatbots - how to master the marketing strategies of the big marketplaces

của digital world • 2024

51% of customers expect 24/7 support. The guide to chatbots that answer when you cannot.

🖥️ Customer Service Automation 💬 Conversational Ai 🔄 Omnichannel Strategy ⚙️ Business Automation 🎨 Customer Experience Design

Chatbots - how to master the marketing strategies of the big marketplaces

51% of customers expect 24/7 support. The guide to chatbots that answer when you cannot.

của digital world 2024 40 trang

🖥️ Customer Service Automation 💬 Conversational Ai 🔄 Omnichannel Strategy ⚙️ Business Automation 🎨 Customer Experience Design

The Art of Profitability

của Adrian J. Slywotzky • 2002

Thirty repeatable profit patterns inside every industry, taught in a year of weekly talks.

3.95

1.000+

🧮 Profit Models ♟️ Business Strategy 🏷️ Pricing Strategy 🔗 Value Chain Analysis 🔄 Business Model Innovation

The Art of Profitability

Thirty repeatable profit patterns inside every industry, taught in a year of weekly talks.

của Adrian J. Slywotzky 2002 272 trang

3.95

1.000+ đánh giá

🧮 Profit Models ♟️ Business Strategy 🏷️ Pricing Strategy 🔗 Value Chain Analysis 🔄 Business Model Innovation

The Customer Success Economy

của Nick Mehta • 2020

Customers can walk anytime. A CEO's playbook for turning every department into a retention engine.

4.12

112

🔄 Subscription Economy 💰 Recurring Revenue 🎯 Customer Success 🧱 Silo Breaking 🔐 Customer Retention

The Customer Success Economy

Customers can walk anytime. A CEO's playbook for turning every department into a retention engine.

của Nick Mehta 2020 360 trang

4.12

112 đánh giá

🔄 Subscription Economy 💰 Recurring Revenue 🎯 Customer Success 🧱 Silo Breaking 🔐 Customer Retention

Cultural DNA

của Gurnek Bains • 2015

Ancient migrations carved eight mindsets. They still decide which global ventures succeed.

3.58

🏢 Cross-Cultural Management 🌍 Global Leadership 🧬 Cultural Evolution 🧠 Evolutionary Psychology 🏛️ National Character

Cultural DNA

Ancient migrations carved eight mindsets. They still decide which global ventures succeed.

của Gurnek Bains 2015 295 trang

3.58

19 đánh giá

🏢 Cross-Cultural Management 🌍 Global Leadership 🧬 Cultural Evolution 🧠 Evolutionary Psychology 🏛️ National Character

How Clients Buy

của Tom McMakin • 2018

Professional services can't be sold like products. The design-thinking guide to making the buy easy.

4.04

💼 Professional Services 📈 Business Development 🗣️ Consultative Selling 🎯 Niche Specialization 🗺️ Buyer Journey

How Clients Buy

Professional services can't be sold like products. The design-thinking guide to making the buy easy.

của Tom McMakin 2018 272 trang

4.04

27 đánh giá

💼 Professional Services 📈 Business Development 🗣️ Consultative Selling 🎯 Niche Specialization 🗺️ Buyer Journey

Start Your Own Day Spa and More

của Preethi Burkholder • 2007

Plan, hire, market, and earn loyalty: the spa startup's complete business blueprint.

3.00

🧖 Wellness Industry 🏪 Service Businesses 📘 Startup Guides 🔄 Customer Retention 👃 Sensory Branding

Start Your Own Day Spa and More

Plan, hire, market, and earn loyalty: the spa startup's complete business blueprint.

của Preethi Burkholder 2007 168 trang

3.00

6 đánh giá

🧖 Wellness Industry 🏪 Service Businesses 📘 Startup Guides 🔄 Customer Retention 👃 Sensory Branding

Como lidar com a política no trabalho

của Karen Dillon • 2018

Navigate office politics: disarm bullies, claim credit, turn rivals into allies.

3.57

🏢 Office Politics 🔼 Managing Up ⚔️ Workplace Conflict 🗣️ Self-Advocacy 🛡️ Workplace Bullying

Como lidar com a política no trabalho

Navigate office politics: disarm bullies, claim credit, turn rivals into allies.

của Karen Dillon 2018 176 trang

3.57

30 đánh giá

🏢 Office Politics 🔼 Managing Up ⚔️ Workplace Conflict 🗣️ Self-Advocacy 🛡️ Workplace Bullying

What To Do If...?

của Anne-Maartje Oud • 2026

Rise above workplace talk, read the signals others miss, and steer every outcome.

3.75

🏢 Workplace Communication 👁️ Body Language 💬 Difficult Conversations 📝 Giving Feedback 🧠 Emotional Intelligence

What To Do If...?

Rise above workplace talk, read the signals others miss, and steer every outcome.

của Anne-Maartje Oud 2026 288 trang

3.75

8 đánh giá

🏢 Workplace Communication 👁️ Body Language 💬 Difficult Conversations 📝 Giving Feedback 🧠 Emotional Intelligence

Classic Drucker

của Peter F. Drucker • 2006

You think you know your strengths. Drucker's simplest self-diagnostic will prove you wrong.

4.17

304

🏢 Organizational Behavior 👔 Executive Leadership 🧭 Self-Management 🔄 Organizational Learning ⚙️ Strategy Execution

Classic Drucker

You think you know your strengths. Drucker's simplest self-diagnostic will prove you wrong.

của Peter F. Drucker 2006 240 trang

4.17

304 đánh giá

🏢 Organizational Behavior 👔 Executive Leadership 🧭 Self-Management 🔄 Organizational Learning ⚙️ Strategy Execution

Innovating and Collaborating in the Digital Era

của Jara Pascual • 2020

Your organization has knowledge. The hard part is connecting it across silos and without fear.

🧭 Innovation Leadership 🌐 Open Innovation 🛡️ Psychological Safety 🧠 Emotional Intelligence 🌿 Innovation Ecosystems

Innovating and Collaborating in the Digital Era

Your organization has knowledge. The hard part is connecting it across silos and without fear.

của Jara Pascual 2020 220 trang

🧭 Innovation Leadership 🌐 Open Innovation 🛡️ Psychological Safety 🧠 Emotional Intelligence 🌿 Innovation Ecosystems

Trước 72 73 74 75 76 Tiếp

Compare Features	Free	Pro
📖 Read Summaries Read unlimited summaries. Free users get 3 per month
🎧 Listen to Summaries Listen to unlimited summaries in 40 languages	—
❤️ Unlimited Bookmarks Free users are limited to 4	—
📜 Unlimited History Free users are limited to 4	—
📥 Unlimited Downloads Free users are limited to 1	—

People love SoBrief

Join our global community of 600,000+ readers

★★★★★

This site is a total game-changer. I've been flying through book summaries like never before. Highly, highly recommend.

— Dave G

Worth my money and time, and really well made. I've never seen this quality of summaries on other websites. Very helpful!

— Em

Highly recommended!! Fantastic service. Perfect for those that want a little more than a teaser but not all the intricate details of a full audio book.

— Greg M