Менеджмент

Динамичный мир современного бизнеса оживает благодаря экспертным знаниям о лидерстве, продуктивности и организационной стратегии. Эти практические руководства и вдохновляющие истории успеха вооружают как опытных руководителей, так и начинающих предпринимателей проверенными методами для преодоления вызовов, мотивации команд и достижения значимого роста.

Менеджмент Саммари книг

Managing Digital Audiovisual Resources

— Matthew C. Mariner • 2014

From film reels to streaming servers: a librarian's guide to digitizing audiovisual collections.

5.00

🗄️ Digital Archives 📚 Collection Development 🏷️ Metadata Standards 🎞️ Audiovisual Preservation 💻 Library Digitization

Managing Digital Audiovisual Resources

From film reels to streaming servers: a librarian's guide to digitizing audiovisual collections.

— Matthew C. Mariner 2014 148 стр.

5.00

1 оценок

🗄️ Digital Archives 📚 Collection Development 🏷️ Metadata Standards 🎞️ Audiovisual Preservation 💻 Library Digitization

How to Grow When Markets Don't

— Adrian J. Slywotzky • 2003

Markets have stalled. The next revenue wave hides in your customer's biggest operational headaches.

3.59

🏢 Corporate Strategy 📈 Revenue Growth 💡 Innovation Strategy 🏭 B2b Strategy 🚀 Intrapreneurship

How to Grow When Markets Don't

Markets have stalled. The next revenue wave hides in your customer's biggest operational headaches.

— Adrian J. Slywotzky 2003 352 стр.

3.59

87 оценок

🏢 Corporate Strategy 📈 Revenue Growth 💡 Innovation Strategy 🏭 B2b Strategy 🚀 Intrapreneurship

Under New Management

— David Burkus • 2016

Outlaw email. Share salaries. Pay people to quit. The new rules for managing creative work.

3.91

491

🏢 Organizational Culture 🧠 Knowledge Work 👁 Radical Transparency 🔓 Employee Autonomy 🧪 Behavioral Economics

Under New Management

Outlaw email. Share salaries. Pay people to quit. The new rules for managing creative work.

— David Burkus 2016 243 стр.

3.91

491 оценок

🏢 Organizational Culture 🧠 Knowledge Work 👁 Radical Transparency 🔓 Employee Autonomy 🧪 Behavioral Economics

Incorruptible

— Eric Ries • 2026

A gravitational force pulls good companies into corruption, and standard governance cannot stop it.

4.51

141

🏛️ Corporate Governance 🎯 Mission-Driven Business 🤝 Stakeholder Capitalism ⏳ Long-Term Thinking 🧬 Organizational Culture

Incorruptible

A gravitational force pulls good companies into corruption, and standard governance cannot stop it.

— Eric Ries 2026 432 стр.

4.51

141 оценок

🏛️ Corporate Governance 🎯 Mission-Driven Business 🤝 Stakeholder Capitalism ⏳ Long-Term Thinking 🧬 Organizational Culture

Scaling Conversations

— Dave MacLeod • 2021

Surveys and town halls lie. Here is how to actually hear what your team thinks.

4.00

🧠 Organizational Psychology 💬 Workplace Communication 👥 Crowd Wisdom 🕶️ Anonymous Feedback ⚖️ Bias Mitigation

Scaling Conversations

Surveys and town halls lie. Here is how to actually hear what your team thinks.

— Dave MacLeod 2021 192 стр.

4.00

27 оценок

🧠 Organizational Psychology 💬 Workplace Communication 👥 Crowd Wisdom 🕶️ Anonymous Feedback ⚖️ Bias Mitigation

Meetings That Get Results

— Terrence Metz • 2021

Why meetings cost more than skyscrapers: a facilitator's blueprint for turning them into decisions.

3.43

📋 Meeting Facilitation 🤝 Servant Leadership 👥 Group Dynamics ⚖️ Conflict Resolution 🎯 Decision Making

Meetings That Get Results

Why meetings cost more than skyscrapers: a facilitator's blueprint for turning them into decisions.

— Terrence Metz 2021 312 стр.

3.43

14 оценок

📋 Meeting Facilitation 🤝 Servant Leadership 👥 Group Dynamics ⚖️ Conflict Resolution 🎯 Decision Making

The Charismatic Leader

— John C. Maxwell • 2025

Charisma isn't a trait; it's a set of skills built on making others feel they truly matter.

4.35

197

✨ Charisma 🤝 Interpersonal Skills 🧠 Emotional Intelligence 🛡️ Servant Leadership 👂 Active Listening

The Charismatic Leader

Charisma isn't a trait; it's a set of skills built on making others feel they truly matter.

— John C. Maxwell 2025 172 стр.

4.35

197 оценок

✨ Charisma 🤝 Interpersonal Skills 🧠 Emotional Intelligence 🛡️ Servant Leadership 👂 Active Listening

Conquering Crisis

— William H. McRaven • 2025

First reports lie, bad news festers, delay creates chaos: ten crisis rules from an admiral.

4.31

1 000+

🚨 Crisis Leadership 🎖️ Military Leadership ⚡ Decisive Action 💪 Team Morale 🎯 Tactical Leadership

Conquering Crisis

First reports lie, bad news festers, delay creates chaos: ten crisis rules from an admiral.

— William H. McRaven 2025 240 стр.

4.31

1 000+ оценок

🚨 Crisis Leadership 🎖️ Military Leadership ⚡ Decisive Action 💪 Team Morale 🎯 Tactical Leadership

Intentional

— Chris Bailey • 2026

Procrastination is emotional, not a time problem. Six aversions to neutralize so you finish.

3.87

345

🎯 Goal Completion ⚙️ Productivity Systems 💎 Value-Based Goals 🐢 Procrastination Relief 🧠 Attention Management

Intentional

Procrastination is emotional, not a time problem. Six aversions to neutralize so you finish.

— Chris Bailey 2026 272 стр.

3.87

345 оценок

🎯 Goal Completion ⚙️ Productivity Systems 💎 Value-Based Goals 🐢 Procrastination Relief 🧠 Attention Management

Banking on Digital Growth

— James Robert Lay • 2020

Stop pushing products and start guiding consumers: a digital growth playbook for financial brands.

4.00

🏦 Financial Services 📱 Digital Transformation ✍️ Content Marketing 🧠 Consumer Psychology 🧭 Brand Purpose

Banking on Digital Growth

Stop pushing products and start guiding consumers: a digital growth playbook for financial brands.

— James Robert Lay 2020 280 стр.

4.00

59 оценок

🏦 Financial Services 📱 Digital Transformation ✍️ Content Marketing 🧠 Consumer Psychology 🧭 Brand Purpose

Winning the Story Wars

— Jonah Sachs • 2012

The old playbook sells anxiety. The new one borrows from mythology: make your customer the hero.

3.99

500+

📖 Brand Storytelling 🧠 Marketing Psychology 🏛️ Narrative Structure 🌌 Myth And Meaning ✅ Authentic Branding

Winning the Story Wars

The old playbook sells anxiety. The new one borrows from mythology: make your customer the hero.

— Jonah Sachs 2012 272 стр.

3.99

500+ оценок

📖 Brand Storytelling 🧠 Marketing Psychology 🏛️ Narrative Structure 🌌 Myth And Meaning ✅ Authentic Branding

Solution Selling

— Michael T. Bosworth • 1994

Ask questions that surface hidden pain, and your product becomes the buyer's own idea.

3.95

339

🏢 B2b Sales 📋 Sales Methodology 🤝 Consultative Selling 🧠 Buyer Psychology 📊 Pipeline Management

Solution Selling

Ask questions that surface hidden pain, and your product becomes the buyer's own idea.

— Michael T. Bosworth 1994 224 стр.

3.95

339 оценок

🏢 B2b Sales 📋 Sales Methodology 🤝 Consultative Selling 🧠 Buyer Psychology 📊 Pipeline Management

The Business Ethics Handbook

— Jack Marks • 2009

Ethics isn't a poster. Audits, hotlines, supplier contracts. One handbook, every template.

🏛️ Corporate Governance ⚖️ Business Ethics 🧭 Ethical Decision Making 🌍 Corporate Social Responsibility 🏢 Organizational Culture

The Business Ethics Handbook

Ethics isn't a poster. Audits, hotlines, supplier contracts. One handbook, every template.

— Jack Marks 2009 194 стр.

🏛️ Corporate Governance ⚖️ Business Ethics 🧭 Ethical Decision Making 🌍 Corporate Social Responsibility 🏢 Organizational Culture

Finding Peace, One Piece at a Time

— Rachel Blythe Kodanaz • 2019

What to do with everything they left behind: a guide to sorting, sharing, and letting go.

4.60

🧠 Grief And Loss 🪣 Death Cleaning 💻 Digital Legacy 📋 Settling An Estate 🏺 Family Heirlooms

Finding Peace, One Piece at a Time

What to do with everything they left behind: a guide to sorting, sharing, and letting go.

— Rachel Blythe Kodanaz 2019 175 стр.

4.60

20 оценок

🧠 Grief And Loss 🪣 Death Cleaning 💻 Digital Legacy 📋 Settling An Estate 🏺 Family Heirlooms

Funky Business

— Jonas Ridderstrale • 2000

70% of a car's value is intangible; the real factory is the brain.

3.87

1 000+

🧠 Knowledge Economy 👥 Talent Management 🏢 Organizational Design 📖 Corporate Storytelling 🎢 Experience Economy

Funky Business

70% of a car's value is intangible; the real factory is the brain.

— Jonas Ridderstrale 2000 288 стр.

3.87

1 000+ оценок

🧠 Knowledge Economy 👥 Talent Management 🏢 Organizational Design 📖 Corporate Storytelling 🎢 Experience Economy

Release It!

— Michael T. Nygard • 2007

QA says your software is ready. Production disagrees. The patterns that close the gap.

4.25

3 000+

🏗️ Software Architecture 🌐 Distributed Systems 🛡️ Fault Tolerance ✅ Production Readiness 🔥 Chaos Engineering

Release It!

QA says your software is ready. Production disagrees. The patterns that close the gap.

— Michael T. Nygard 2007 350 стр.

4.25

3 000+ оценок

🏗️ Software Architecture 🌐 Distributed Systems 🛡️ Fault Tolerance ✅ Production Readiness 🔥 Chaos Engineering

Managing Conflict Mindfully

— Leonard L. Riskin • 2023

Why conflict hijacks your brain, and a three-part method to reclaim calm and find better solutions.

5.00

⚖️ Conflict Resolution 🤝 Principled Negotiation 🧘 Mindfulness Meditation 🧩 Internal Family Systems 🌊 Emotional Regulation

Managing Conflict Mindfully

Why conflict hijacks your brain, and a three-part method to reclaim calm and find better solutions.

— Leonard L. Riskin 2023 355 стр.

5.00

2 оценок

⚖️ Conflict Resolution 🤝 Principled Negotiation 🧘 Mindfulness Meditation 🧩 Internal Family Systems 🌊 Emotional Regulation

The Daily Drucker

— Peter F. Drucker • 2000

Drucker in daily doses: why character builds leaders, time is everything, and yesterday must go.

4.10

1 000+

🏛️ Management Classics 🎯 Executive Effectiveness ⏳ Time Management 🧭 Decision Frameworks 🧠 Knowledge Work

The Daily Drucker

Drucker in daily doses: why character builds leaders, time is everything, and yesterday must go.

— Peter F. Drucker 2000 448 стр.

4.10

1 000+ оценок

🏛️ Management Classics 🎯 Executive Effectiveness ⏳ Time Management 🧭 Decision Frameworks 🧠 Knowledge Work

Emotional Intelligence Game Changers

— Harvey Deutschendorf • 2023

101 repeatable emotional intelligence moves: small actions that win at work and at home.

4.56

🧠 Emotional Intelligence 🏢 Workplace Dynamics 🔍 Self-Awareness 💞 Empathy 👂 Active Listening

Emotional Intelligence Game Changers

101 repeatable emotional intelligence moves: small actions that win at work and at home.

— Harvey Deutschendorf 2023 320 стр.

4.56

70 оценок

🧠 Emotional Intelligence 🏢 Workplace Dynamics 🔍 Self-Awareness 💞 Empathy 👂 Active Listening

Wiser

— Cass R. Sunstein • 2014

Why groups amplify error: members herd, hide what they know, and silence the best information.

3.62

437

👥 Group Dynamics 🧠 Collective Intelligence 🧩 Cognitive Biases 🤐 Groupthink ↔️ Group Polarization

Wiser

Why groups amplify error: members herd, hide what they know, and silence the best information.

— Cass R. Sunstein 2014 272 стр.

3.62

437 оценок

👥 Group Dynamics 🧠 Collective Intelligence 🧩 Cognitive Biases 🤐 Groupthink ↔️ Group Polarization

The Octopus Organization

— Phil Le-Brun • 2025

Your company runs on permission slips. Ten shifts that move the decisions to the edges.

4.27

🏗️ Organizational Design 🔄 Adaptive Organizations 🛡️ Psychological Safety 🔗 Systems Thinking 🔁 Continuous Improvement

The Octopus Organization

Your company runs on permission slips. Ten shifts that move the decisions to the edges.

— Phil Le-Brun 2025 324 стр.

4.27

97 оценок

🏗️ Organizational Design 🔄 Adaptive Organizations 🛡️ Psychological Safety 🔗 Systems Thinking 🔁 Continuous Improvement

The Digital Banking Revolution

— Luigi Wewege • 2017

FinTech is unbundling banking, service by service. The playbook for fighting back.

3.86

🏦 Digital Banking 💻 Financial Technology ⚡ Industry Disruption 🏛️ Banking Disruption 📱 Digital Payments

The Digital Banking Revolution

FinTech is unbundling banking, service by service. The playbook for fighting back.

— Luigi Wewege 2017 166 стр.

3.86

21 оценок

🏦 Digital Banking 💻 Financial Technology ⚡ Industry Disruption 🏛️ Banking Disruption 📱 Digital Payments

Strategic Foresight

— Sarah Lai Cheah • 2020

An end-to-end system for turning market foresight into products your customers actually want.

🏢 Corporate Strategy ⚙️ Technology Management 🔭 Strategic Foresight 🎯 Scenario Planning 🚀 Commercialization

Strategic Foresight

An end-to-end system for turning market foresight into products your customers actually want.

— Sarah Lai Cheah 2020 120 стр.

🏢 Corporate Strategy ⚙️ Technology Management 🔭 Strategic Foresight 🎯 Scenario Planning 🚀 Commercialization

Stock Market Maestros

— Lee Freeman-Shor • 2026

Wrong half the time yet beating the market: the payoff math that renders stock picking a sideshow.

4.25

💼 Portfolio Management 🧠 Behavioral Investing 📊 Behavioral Economics ⚖️ Asymmetric Returns 🧹 Decision Hygiene

Stock Market Maestros

Wrong half the time yet beating the market: the payoff math that renders stock picking a sideshow.

— Lee Freeman-Shor 2026 366 стр.

4.25

8 оценок

💼 Portfolio Management 🧠 Behavioral Investing 📊 Behavioral Economics ⚖️ Asymmetric Returns 🧹 Decision Hygiene

Beyond Bullshit

— Samuel A. Culbert • 2007

Your boss's bullshit isn't a lie. Ending it takes two-way candor, not blunt honesty.

3.20

💼 Corporate Bullshit 🗣️ Organizational Communication 🏢 Workplace Culture 🎭 Truth And Deception 🔄 Feedback Culture

Beyond Bullshit

Your boss's bullshit isn't a lie. Ending it takes two-way candor, not blunt honesty.

— Samuel A. Culbert 2007 168 стр.

3.20

60 оценок

💼 Corporate Bullshit 🗣️ Organizational Communication 🏢 Workplace Culture 🎭 Truth And Deception 🔄 Feedback Culture

Stop Pulling the Ship!

— Matthew Overlund • 2020

Stop being the bottleneck. How to delegate ownership, build systems, and scale your leadership.

4.67

🏢 Organizational Leadership 🧲 Influence Without Authority 🌱 Team Empowerment 🤝 Trust Building 🧪 Failure And Learning

Stop Pulling the Ship!

Stop being the bottleneck. How to delegate ownership, build systems, and scale your leadership.

— Matthew Overlund 2020 224 стр.

4.67

3 оценок

🏢 Organizational Leadership 🧲 Influence Without Authority 🌱 Team Empowerment 🤝 Trust Building 🧪 Failure And Learning

People Skills for a Virtual World Collection (6 Books)

— Harvard Business Review • 2022

Two traits shape every leadership judgment. The guide to mastering both through a screen.

3.33

🎯 Executive Presence 💻 Virtual Leadership 🤝 Trust Building 🗣️ Nonverbal Communication 📢 Executive Communication

People Skills for a Virtual World Collection (6 Books)

Two traits shape every leadership judgment. The guide to mastering both through a screen.

— Harvard Business Review 2022 556 стр.

3.33

3 оценок

🎯 Executive Presence 💻 Virtual Leadership 🤝 Trust Building 🗣️ Nonverbal Communication 📢 Executive Communication

New Law Practice

— D Carr • 2017

Launch a solo law practice on a budget: attract clients and build a sustainable firm.

3.00

⚖️ Solo Law Practice 📢 Legal Marketing 💰 Bootstrapping 🤝 Client Acquisition 🗂️ Practice Management

New Law Practice

Launch a solo law practice on a budget: attract clients and build a sustainable firm.

— D Carr 2017

3.00

2 оценок

⚖️ Solo Law Practice 📢 Legal Marketing 💰 Bootstrapping 🤝 Client Acquisition 🗂️ Practice Management

La Sensacion de Fluidez

— Juan Carlos Cubeiro • 2012

From manager to leader: five senses that build the trust no spreadsheet can.

3.88

🤝 Servant Leadership 🧠 Emotional Intelligence 🔐 Trust Building 🔄 Systems Thinking ☀️ Positive Leadership

La Sensacion de Fluidez

From manager to leader: five senses that build the trust no spreadsheet can.

— Juan Carlos Cubeiro 2012 224 стр.

3.88

40 оценок

🤝 Servant Leadership 🧠 Emotional Intelligence 🔐 Trust Building 🔄 Systems Thinking ☀️ Positive Leadership

Logistics

— Harald Gleissner • 2007

A complete logistics playbook: from transport modes to cash-to-cash cycles and performance metrics.

4.00

📦 Logistics Operations 🔗 Supply Chain Design 📊 Inventory Management 🏭 Warehouse Operations 🏃 Lean Logistics

Logistics

A complete logistics playbook: from transport modes to cash-to-cash cycles and performance metrics.

— Harald Gleissner 2007 342 стр.

4.00

6 оценок

📦 Logistics Operations 🔗 Supply Chain Design 📊 Inventory Management 🏭 Warehouse Operations 🏃 Lean Logistics

Soccer Alive

— Detlev Brueggemann • 2008

Matches teach more than any drill, and small-sided play unlocks what isolated practice cannot.

⚽ Youth Soccer Coaching 🎯 Game-Based Training 🧩 Play-Based Learning 🧑‍🏫 Player-Centered Coaching 🧠 Soccer Intelligence

Soccer Alive

Matches teach more than any drill, and small-sided play unlocks what isolated practice cannot.

— Detlev Brueggemann 2008 433 стр.

⚽ Youth Soccer Coaching 🎯 Game-Based Training 🧩 Play-Based Learning 🧑‍🏫 Player-Centered Coaching 🧠 Soccer Intelligence

Слепые зоны

— Кирстин Фергюсон • 2025

Your expertise creates your biggest blind spots. A method for leading with curiosity instead of ego.

3.13

🧭 Executive Leadership 🧠 Intellectual Humility 🧩 Cognitive Biases ⚖️ Decision Quality 📊 Behavioral Economics

Слепые зоны

Your expertise creates your biggest blind spots. A method for leading with curiosity instead of ego.

— Кирстин Фергюсон 2025 357 стр.

3.13

69 оценок

🧭 Executive Leadership 🧠 Intellectual Humility 🧩 Cognitive Biases ⚖️ Decision Quality 📊 Behavioral Economics

Capital Project Management

— Robert N. McGrath • 2019

Where capital projects break down, and the disciplines that keep each failure point under control.

🏗️ Capital Projects 💰 Project Finance ⚠️ Risk Management 📊 Cost Control 🤝 Stakeholder Engagement

Capital Project Management

Where capital projects break down, and the disciplines that keep each failure point under control.

— Robert N. McGrath 2019 156 стр.

🏗️ Capital Projects 💰 Project Finance ⚠️ Risk Management 📊 Cost Control 🤝 Stakeholder Engagement

Forecasting

— Rob J. Hyndman • 2013

Build forecasts that work: test on unseen data, beat simple benchmarks, reconcile every level.

4.39

318

🧮 Time Series Analysis 📈 Business Forecasting 📊 Statistical Modeling 👁 Data Visualization 📦 Demand Planning

Forecasting

Build forecasts that work: test on unseen data, beat simple benchmarks, reconcile every level.

— Rob J. Hyndman 2013 292 стр.

4.39

318 оценок

🧮 Time Series Analysis 📈 Business Forecasting 📊 Statistical Modeling 👁 Data Visualization 📦 Demand Planning

Landlording on Auto-Pilot

— Mike Butler • 2006

Never show a vacant unit again: a property manager system that collects over 100% rent.

4.01

283

🏠 Real Estate Investing 🛠️ Property Management 💰 Passive Income 🔄 Rental Operations ⚙️ Business Systems

Landlording on Auto-Pilot

Never show a vacant unit again: a property manager system that collects over 100% rent.

— Mike Butler 2006 242 стр.

4.01

283 оценок

🏠 Real Estate Investing 🛠️ Property Management 💰 Passive Income 🔄 Rental Operations ⚙️ Business Systems

Sticky Church

— Larry Osborne • 2008

Double your church without adding a single visitor. A retention-first approach to small groups.

3.99

1 000+

🏛️ Church Leadership 👥 Small Group Ministry 📈 Church Growth 🤝 Relational Discipleship 💒 Congregational Health

Sticky Church

Double your church without adding a single visitor. A retention-first approach to small groups.

— Larry Osborne 2008 208 стр.

3.99

1 000+ оценок

🏛️ Church Leadership 👥 Small Group Ministry 📈 Church Growth 🤝 Relational Discipleship 💒 Congregational Health

The Customer Education Playbook

— Daniel Quick • 2022

Build a customer education function that drives growth, reduces churn, and proves its ROI.

4.29

🎓 Customer Education 🧠 Instructional Design 💻 Saas Playbooks 📋 Learning Strategy 🔄 Customer Retention

The Customer Education Playbook

Build a customer education function that drives growth, reduces churn, and proves its ROI.

— Daniel Quick 2022 230 стр.

4.29

35 оценок

🎓 Customer Education 🧠 Instructional Design 💻 Saas Playbooks 📋 Learning Strategy 🔄 Customer Retention

Hair Salon and Day Spa

— Entrepreneur Magazine • 2014

Most salon startups fail on the business side, not the styling. Ten steps fix that.

✂️ Service Business 🚀 Small Business Startup 📋 Startup Playbooks 📐 Business Planning 🏷️ Brand Building

Hair Salon and Day Spa

Most salon startups fail on the business side, not the styling. Ten steps fix that.

— Entrepreneur Magazine 2014 1263 стр.

✂️ Service Business 🚀 Small Business Startup 📋 Startup Playbooks 📐 Business Planning 🏷️ Brand Building

The $150M secret

— Guillaume Moubeche • 2022

Venture capital is optional: one bootstrapper's path from freelancing to a $150M SaaS exit.

4.24

210

🚀 Bootstrapping 🖥️ Saas Startups 📣 Building In Public ✅ Customer Validation 🔍 Radical Transparency

The $150M secret

Venture capital is optional: one bootstrapper's path from freelancing to a $150M SaaS exit.

— Guillaume Moubeche 2022 222 стр.

4.24

210 оценок

🚀 Bootstrapping 🖥️ Saas Startups 📣 Building In Public ✅ Customer Validation 🔍 Radical Transparency

The Springboard

— Stephen Denning • 2000

The 29-word story that outperformed the corporate deck: how oral storytelling drives change.

3.29

📖 Business Storytelling 🔄 Change Management 🧠 Knowledge Management 👥 Communities Of Practice 🗣️ Oral Storytelling

The Springboard

The 29-word story that outperformed the corporate deck: how oral storytelling drives change.

— Stephen Denning 2000 246 стр.

3.29

72 оценок

📖 Business Storytelling 🔄 Change Management 🧠 Knowledge Management 👥 Communities Of Practice 🗣️ Oral Storytelling

Chatbots - how to master the marketing strategies of the big marketplaces

— digital world • 2024

51% of customers expect 24/7 support. The guide to chatbots that answer when you cannot.

🖥️ Customer Service Automation 💬 Conversational Ai 🔄 Omnichannel Strategy ⚙️ Business Automation 🎨 Customer Experience Design

Chatbots - how to master the marketing strategies of the big marketplaces

51% of customers expect 24/7 support. The guide to chatbots that answer when you cannot.

— digital world 2024 40 стр.

🖥️ Customer Service Automation 💬 Conversational Ai 🔄 Omnichannel Strategy ⚙️ Business Automation 🎨 Customer Experience Design

The Art of Profitability

— Adrian J. Slywotzky • 2002

Thirty repeatable profit patterns inside every industry, taught in a year of weekly talks.

3.95

1 000+

🧮 Profit Models ♟️ Business Strategy 🏷️ Pricing Strategy 🔗 Value Chain Analysis 🔄 Business Model Innovation

The Art of Profitability

Thirty repeatable profit patterns inside every industry, taught in a year of weekly talks.

— Adrian J. Slywotzky 2002 272 стр.

3.95

1 000+ оценок

🧮 Profit Models ♟️ Business Strategy 🏷️ Pricing Strategy 🔗 Value Chain Analysis 🔄 Business Model Innovation

The Customer Success Economy

— Nick Mehta • 2020

Customers can walk anytime. A CEO's playbook for turning every department into a retention engine.

4.12

112

🔄 Subscription Economy 💰 Recurring Revenue 🎯 Customer Success 🧱 Silo Breaking 🔐 Customer Retention

The Customer Success Economy

Customers can walk anytime. A CEO's playbook for turning every department into a retention engine.

— Nick Mehta 2020 360 стр.

4.12

112 оценок

🔄 Subscription Economy 💰 Recurring Revenue 🎯 Customer Success 🧱 Silo Breaking 🔐 Customer Retention

Cultural DNA

— Gurnek Bains • 2015

Ancient migrations carved eight mindsets. They still decide which global ventures succeed.

3.58

🏢 Cross-Cultural Management 🌍 Global Leadership 🧬 Cultural Evolution 🧠 Evolutionary Psychology 🏛️ National Character

Cultural DNA

Ancient migrations carved eight mindsets. They still decide which global ventures succeed.

— Gurnek Bains 2015 295 стр.

3.58

19 оценок

🏢 Cross-Cultural Management 🌍 Global Leadership 🧬 Cultural Evolution 🧠 Evolutionary Psychology 🏛️ National Character

How Clients Buy

— Tom McMakin • 2018

Professional services can't be sold like products. The design-thinking guide to making the buy easy.

4.04

💼 Professional Services 📈 Business Development 🗣️ Consultative Selling 🎯 Niche Specialization 🗺️ Buyer Journey

How Clients Buy

Professional services can't be sold like products. The design-thinking guide to making the buy easy.

— Tom McMakin 2018 272 стр.

4.04

27 оценок

💼 Professional Services 📈 Business Development 🗣️ Consultative Selling 🎯 Niche Specialization 🗺️ Buyer Journey

Start Your Own Day Spa and More

— Preethi Burkholder • 2007

Plan, hire, market, and earn loyalty: the spa startup's complete business blueprint.

3.00

🧖 Wellness Industry 🏪 Service Businesses 📘 Startup Guides 🔄 Customer Retention 👃 Sensory Branding

Start Your Own Day Spa and More

Plan, hire, market, and earn loyalty: the spa startup's complete business blueprint.

— Preethi Burkholder 2007 168 стр.

3.00

6 оценок

🧖 Wellness Industry 🏪 Service Businesses 📘 Startup Guides 🔄 Customer Retention 👃 Sensory Branding

Como lidar com a política no trabalho

— Karen Dillon • 2018

Navigate office politics: disarm bullies, claim credit, turn rivals into allies.

3.57

🏢 Office Politics 🔼 Managing Up ⚔️ Workplace Conflict 🗣️ Self-Advocacy 🛡️ Workplace Bullying

Como lidar com a política no trabalho

Navigate office politics: disarm bullies, claim credit, turn rivals into allies.

— Karen Dillon 2018 176 стр.

3.57

30 оценок

🏢 Office Politics 🔼 Managing Up ⚔️ Workplace Conflict 🗣️ Self-Advocacy 🛡️ Workplace Bullying

What To Do If...?

— Anne-Maartje Oud • 2026

Rise above workplace talk, read the signals others miss, and steer every outcome.

3.75

🏢 Workplace Communication 👁️ Body Language 💬 Difficult Conversations 📝 Giving Feedback 🧠 Emotional Intelligence

What To Do If...?

Rise above workplace talk, read the signals others miss, and steer every outcome.

— Anne-Maartje Oud 2026 288 стр.

3.75

8 оценок

🏢 Workplace Communication 👁️ Body Language 💬 Difficult Conversations 📝 Giving Feedback 🧠 Emotional Intelligence

Classic Drucker

— Peter F. Drucker • 2006

You think you know your strengths. Drucker's simplest self-diagnostic will prove you wrong.

4.17

304

🏢 Organizational Behavior 👔 Executive Leadership 🧭 Self-Management 🔄 Organizational Learning ⚙️ Strategy Execution

Classic Drucker

You think you know your strengths. Drucker's simplest self-diagnostic will prove you wrong.

— Peter F. Drucker 2006 240 стр.

4.17

304 оценок

🏢 Organizational Behavior 👔 Executive Leadership 🧭 Self-Management 🔄 Organizational Learning ⚙️ Strategy Execution

Innovating and Collaborating in the Digital Era

— Jara Pascual • 2020

Your organization has knowledge. The hard part is connecting it across silos and without fear.

🧭 Innovation Leadership 🌐 Open Innovation 🛡️ Psychological Safety 🧠 Emotional Intelligence 🌿 Innovation Ecosystems

Innovating and Collaborating in the Digital Era

Your organization has knowledge. The hard part is connecting it across silos and without fear.

— Jara Pascual 2020 220 стр.

🧭 Innovation Leadership 🌐 Open Innovation 🛡️ Psychological Safety 🧠 Emotional Intelligence 🌿 Innovation Ecosystems

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