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SoBrief

Phát triển nghề nghiệp Tóm tắt sách

The Customer Service Revolution
của John R. DiJulius • 2015
A systematic playbook for customer experiences so good your customers stop asking about price.
4.04
279
The Customer Service Revolution Tóm tắt
The Customer Service Revolution
A systematic playbook for customer experiences so good your customers stop asking about price.
của John R. DiJulius 2015 205 trang
4.04
279 đánh giá
Product Roadmaps Relaunched
của C. Todd Lombardo • 2017
Stop promising features: build a roadmap that communicates strategy and embraces change.
4.10
1.000+
Product Roadmaps Relaunched Tóm tắt
Product Roadmaps Relaunched
Stop promising features: build a roadmap that communicates strategy and embraces change.
của C. Todd Lombardo 2017 358 trang
4.10
1.000+ đánh giá
Do What You Are
của Paul D. Tieger • 1992
A four-part formula for career fit that goes deeper than skills, interests, or values.
3.78
5.000+
Do What You Are Tóm tắt
Do What You Are
A four-part formula for career fit that goes deeper than skills, interests, or values.
của Paul D. Tieger 1992 416 trang
3.78
5.000+ đánh giá
Building Motivational Interviewing Skills
của David B. Rosengren • 2009
Turn conversations into catalysts for change: a skill-building workbook for helping professionals.
4.13
380
Building Motivational Interviewing Skills Tóm tắt
Building Motivational Interviewing Skills
Turn conversations into catalysts for change: a skill-building workbook for helping professionals.
của David B. Rosengren 2009 335 trang
4.13
380 đánh giá
10 Mindframes for Visible Learning
của John Hattie • 2017
Ten teacher beliefs that outperform any technique, backed by education's largest research base.
3.85
353
10 Mindframes for Visible Learning Tóm tắt
10 Mindframes for Visible Learning
Ten teacher beliefs that outperform any technique, backed by education's largest research base.
của John Hattie 2017 180 trang
3.85
353 đánh giá
Equity-Centered Trauma-Informed Education (Equity and Social Justice in Education)
của Alex Shevrin Venet • 2021
Your school's policies may be causing trauma. The shift from fixing kids to fixing systems.
4.49
500+
Equity-Centered Trauma-Informed Education (Equity and Social Justice in Education) Tóm tắt
Equity-Centered Trauma-Informed Education (Equity and Social Justice in Education)
Your school's policies may be causing trauma. The shift from fixing kids to fixing systems.
của Alex Shevrin Venet 2021 256 trang
4.49
500+ đánh giá
Essentials of Negotiation
của Roy J. Lewicki • 1996
Turn negotiation from instinct into strategy. Map power, build leverage, refuse bad deals.
3.75
484
Essentials of Negotiation Tóm tắt
Essentials of Negotiation
Turn negotiation from instinct into strategy. Map power, build leverage, refuse bad deals.
của Roy J. Lewicki 1996 304 trang
3.75
484 đánh giá
A Practical Guide to Emotional Intelligence
của David Walton • 2012
85% of what separates top leaders is emotional skill. The manual for building it.
3.65
1.000+
A Practical Guide to Emotional Intelligence Tóm tắt
A Practical Guide to Emotional Intelligence
85% of what separates top leaders is emotional skill. The manual for building it.
của David Walton 2012 197 trang
3.65
1.000+ đánh giá
HBR Guide to Coaching Employees
của Harvard Business Publishing • 2014
Stop fixing problems. Start coaching. A conversation blueprint that builds self-sufficient teams.
3.91
382
HBR Guide to Coaching Employees Tóm tắt
HBR Guide to Coaching Employees
Stop fixing problems. Start coaching. A conversation blueprint that builds self-sufficient teams.
của Harvard Business Publishing 2014 192 trang
3.91
382 đánh giá
Better Conversations
của Jim Knight • 2015
Why most workplace conversations fail, and the eight skills that fix them.
3.97
500+
Better Conversations Tóm tắt
Better Conversations
Why most workplace conversations fail, and the eight skills that fix them.
của Jim Knight 2015 256 trang
3.97
500+ đánh giá
Helping People Change
của Richard E. Boyatzis • 2019
Coaching that fixes problems shuts the brain down. Coaching that asks about aspirations opens it up.
3.92
500+
Helping People Change Tóm tắt
Helping People Change
Coaching that fixes problems shuts the brain down. Coaching that asks about aspirations opens it up.
của Richard E. Boyatzis 2019 217 trang
3.92
500+ đánh giá
Own the Room
của Amy Jen Su • 2013
A four-quadrant map of leadership presence, and the tools to find your voice under pressure.
3.74
500+
Own the Room Tóm tắt
Own the Room
A four-quadrant map of leadership presence, and the tools to find your voice under pressure.
của Amy Jen Su 2013 240 trang
3.74
500+ đánh giá
Brag!
của Peggy Klaus • 2003
Nobody notices quiet competence. A scripted method for selling your wins that still sounds like you.
3.68
1.000+
Brag! Tóm tắt
Brag!
Nobody notices quiet competence. A scripted method for selling your wins that still sounds like you.
của Peggy Klaus 2003 224 trang
3.68
1.000+ đánh giá
The Proximity Principle
của Ken Coleman • 2019
The fastest route to the career you want is getting close to the people already doing it.
3.73
2.000+
The Proximity Principle Tóm tắt
The Proximity Principle
The fastest route to the career you want is getting close to the people already doing it.
của Ken Coleman 2019 240 trang
3.73
2.000+ đánh giá
FYI
của Michael M. Lombardo • 1996
A reference book that breaks leadership into learnable skills, then gives a practice plan for each.
4.27
500+
FYI Tóm tắt
FYI
A reference book that breaks leadership into learnable skills, then gives a practice plan for each.
của Michael M. Lombardo 1996 630 trang
4.27
500+ đánh giá
The Unspoken Rules
của Gorick Ng • 2021
Your boss is always asking three questions about you. The answers determine your career.
4.24
1.000+
The Unspoken Rules Tóm tắt
The Unspoken Rules
Your boss is always asking three questions about you. The answers determine your career.
của Gorick Ng 2021 253 trang
4.24
1.000+ đánh giá
The 360 Degree Leader
của John C. Maxwell • 2006
Your title doesn't determine your influence. How to lead up, down, and sideways from anywhere.
4.16
8.000+
The 360 Degree Leader Tóm tắt
The 360 Degree Leader
Your title doesn't determine your influence. How to lead up, down, and sideways from anywhere.
của John C. Maxwell 2006 313 trang
4.16
8.000+ đánh giá
DEI Deconstructed
của Lily Zheng • 2022
Intentions don't count. The field-tested playbook for DEI that measures what it changes.
4.26
500+
DEI Deconstructed Tóm tắt
DEI Deconstructed
Intentions don't count. The field-tested playbook for DEI that measures what it changes.
của Lily Zheng 2022 360 trang
4.26
500+ đánh giá
Encouraging the Heart
của James M. Kouzes • 1999
Generic praise is forgettable. How to recognize people so it feels personal, specific, and real.
3.86
497
Encouraging the Heart Tóm tắt
Encouraging the Heart
Generic praise is forgettable. How to recognize people so it feels personal, specific, and real.
của James M. Kouzes 1999 240 trang
3.86
497 đánh giá
On Emotional Intelligence
của Harvard Business Review • 2015
IQ gets you hired. Emotional intelligence gets you promoted: five skills any leader can strengthen.
3.93
2.000+
On Emotional Intelligence Tóm tắt
On Emotional Intelligence
IQ gets you hired. Emotional intelligence gets you promoted: five skills any leader can strengthen.
của Harvard Business Review 2015 166 trang
3.93
2.000+ đánh giá
Outside In
của Harley Manning • 2012
Customer experience is the moat competitors can't copy. A complete blueprint for engineering yours.
3.93
500+
Outside In Tóm tắt
Outside In
Customer experience is the moat competitors can't copy. A complete blueprint for engineering yours.
của Harley Manning 2012 272 trang
3.93
500+ đánh giá
Making Websites Win
của Karl Blanks • 2017
The scientific method applied to your website: how tiny, tested changes compound into doubled sales.
4.31
435
Making Websites Win Tóm tắt
Making Websites Win
The scientific method applied to your website: how tiny, tested changes compound into doubled sales.
của Karl Blanks 2017 352 trang
4.31
435 đánh giá
HBR's 10 Must Reads for New Managers (with bonus article “How Managers Become Leaders” by Michael D. Watkins)
của Linda A. Hill • 2017
Managing a function is about depth; leading a business is about breadth. The canonical frameworks.
4.21
318
HBR's 10 Must Reads for New Managers (with bonus article “How Managers Become Leaders” by Michael D. Watkins) Tóm tắt
HBR's 10 Must Reads for New Managers (with bonus article “How Managers Become Leaders” by Michael D. Watkins)
Managing a function is about depth; leading a business is about breadth. The canonical frameworks.
của Linda A. Hill 2017 152 trang
4.21
318 đánh giá
Executive Presence
của Harrison Monarth • 2019
Presence is trainable. The specific behaviors that signal leadership, even before you speak.
3.61
290
Executive Presence Tóm tắt
Executive Presence
Presence is trainable. The specific behaviors that signal leadership, even before you speak.
của Harrison Monarth 2019 273 trang
3.61
290 đánh giá
Lean Impact
của Ann Mei Chang • 2018
Lean startup methods can multiply social impact, once we reward experiments over activity.
4.02
370
Lean Impact Tóm tắt
Lean Impact
Lean startup methods can multiply social impact, once we reward experiments over activity.
của Ann Mei Chang 2018 304 trang
4.02
370 đánh giá
The Lost Art of Closing
của Anthony Iannarino • 2017
The close is a myth. Deals advance on commitments traded for value step by step.
4.25
500+
The Lost Art of Closing Tóm tắt
The Lost Art of Closing
The close is a myth. Deals advance on commitments traded for value step by step.
của Anthony Iannarino 2017 213 trang
4.25
500+ đánh giá
Getting Naked
của Patrick Lencioni • 2002
The secret to client loyalty isn't polish. It's vulnerability. A business fable that shows you how.
4.20
6.000+
Getting Naked Tóm tắt
Getting Naked
The secret to client loyalty isn't polish. It's vulnerability. A business fable that shows you how.
của Patrick Lencioni 2002 240 trang
4.20
6.000+ đánh giá
Teach Students How to Learn
của Saundra Yancy McGuire • 2015
Metacognition is the missing course. A 43-year veteran shows how to teach it inside yours.
4.18
489
Teach Students How to Learn Tóm tắt
Teach Students How to Learn
Metacognition is the missing course. A 43-year veteran shows how to teach it inside yours.
của Saundra Yancy McGuire 2015 288 trang
4.18
489 đánh giá
How Children Succeed
của Paul Tough • 2012
Grit and self-control matter more than test scores, but childhood stress can erode them.
3.89
24.000+
How Children Succeed Tóm tắt
How Children Succeed
Grit and self-control matter more than test scores, but childhood stress can erode them.
của Paul Tough 2012 231 trang
3.89
24.000+ đánh giá
Rise
của Patty Azzarello • 2012
Hard work won't get you promoted. Three moves to stand out, lead, and love your life.
4.42
1.000+
Rise Tóm tắt
Rise
Hard work won't get you promoted. Three moves to stand out, lead, and love your life.
của Patty Azzarello 2012 288 trang
4.42
1.000+ đánh giá
Mental Models
của Indi Young • 2008
Turn user research chaos into a single diagram that exposes exactly what your product is missing.
3.86
1.000+
Mental Models Tóm tắt
Mental Models
Turn user research chaos into a single diagram that exposes exactly what your product is missing.
của Indi Young 2008 299 trang
3.86
1.000+ đánh giá
The Introverted Leader
của Jennifer B. Kahnweiler • 2009
Leading when people drain you. A practical system that works with introvert wiring, not against it.
3.28
1.000+
The Introverted Leader Tóm tắt
The Introverted Leader
Leading when people drain you. A practical system that works with introvert wiring, not against it.
của Jennifer B. Kahnweiler 2009 176 trang
3.28
1.000+ đánh giá
The Vision Driven Leader
của Michael Hyatt • 2020
The difference between a manager and a leader is one document. Here is the template.
4.16
1.000+
The Vision Driven Leader Tóm tắt
The Vision Driven Leader
The difference between a manager and a leader is one document. Here is the template.
của Michael Hyatt 2020 238 trang
4.16
1.000+ đánh giá
The Multiplier Effect
của Liz Wiseman • 2013
A 2.3x intelligence boost hides inside every school staff: five leadership shifts that unlock it.
4.13
361
The Multiplier Effect Tóm tắt
The Multiplier Effect
A 2.3x intelligence boost hides inside every school staff: five leadership shifts that unlock it.
của Liz Wiseman 2013 208 trang
4.13
361 đánh giá
Essential Scrum
của Kenneth S. Rubin • 2012
A structured launch, the smallest thing worth shipping, and a release plan that actually holds.
4.15
1.000+
Essential Scrum Tóm tắt
Essential Scrum
A structured launch, the smallest thing worth shipping, and a release plan that actually holds.
của Kenneth S. Rubin 2012 496 trang
4.15
1.000+ đánh giá
This Is Service Design Doing
của Marc Stickdorn • 2016
The field manual for turning customer journey maps and sticky notes into real organizational change.
4.36
500+
This Is Service Design Doing Tóm tắt
This Is Service Design Doing
The field manual for turning customer journey maps and sticky notes into real organizational change.
của Marc Stickdorn 2016 1074 trang
4.36
500+ đánh giá
Diagnosing And Changing Organizational Culture
của Kim S. Cameron • 2005
Misplaced awe is the root of every sin. Grace alone can recapture it.
3.95
454
Diagnosing And Changing Organizational Culture Tóm tắt
Diagnosing And Changing Organizational Culture
Misplaced awe is the root of every sin. Grace alone can recapture it.
của Kim S. Cameron 2005 242 trang
3.95
454 đánh giá
Breakthrough Branding
của Catherine Kaputa • 2012
How to own a niche, be the face, and build a machine: the small-brand playbook.
3.82
85
Breakthrough Branding Tóm tắt
Breakthrough Branding
How to own a niche, be the face, and build a machine: the small-brand playbook.
của Catherine Kaputa 2012 228 trang
3.82
85 đánh giá
The Truth about Leadership
của James M. Kouzes • 2010
Ten fundamentals for earning trust and commitment, backed by decades of research.
3.87
1.000+
The Truth about Leadership Tóm tắt
The Truth about Leadership
Ten fundamentals for earning trust and commitment, backed by decades of research.
của James M. Kouzes 2010 224 trang
3.87
1.000+ đánh giá
Disrupting Class
của Clayton M. Christensen • 2008
Factory schools resist reform. Online learning will disrupt them, starting where they offer nothing.
3.86
1.000+
Disrupting Class Tóm tắt
Disrupting Class
Factory schools resist reform. Online learning will disrupt them, starting where they offer nothing.
của Clayton M. Christensen 2008 273 trang
3.86
1.000+ đánh giá
Self Leadership and the One Minute Manager
của Kenneth H. Blanchard • 2005
Don't wait for a great manager. Diagnose yourself, then ask for exactly the support you need.
3.97
2.000+
Self Leadership and the One Minute Manager Tóm tắt
Self Leadership and the One Minute Manager
Don't wait for a great manager. Diagnose yourself, then ask for exactly the support you need.
của Kenneth H. Blanchard 2005 176 trang
3.97
2.000+ đánh giá
Hug Your Customers
của Jack Mitchell • 2003
A family retailer's playbook for replacing sales scripts with genuine human connection.
4.03
500+
Hug Your Customers Tóm tắt
Hug Your Customers
A family retailer's playbook for replacing sales scripts with genuine human connection.
của Jack Mitchell 2003 319 trang
4.03
500+ đánh giá
Social-Emotional Learning and the Brain
của Marilee Sprenger • 2020
Your calm is the classroom's most powerful SEL tool. A brain-based guide to emotional intelligence.
4.01
282
Social-Emotional Learning and the Brain Tóm tắt
Social-Emotional Learning and the Brain
Your calm is the classroom's most powerful SEL tool. A brain-based guide to emotional intelligence.
của Marilee Sprenger 2020 220 trang
4.01
282 đánh giá
10 Simple Secrets of the World's Greatest Business Communicators
của Carmine Gallo • 2005
The nine habits that let some speakers hold every room, distilled from the best in business.
3.87
305
10 Simple Secrets of the World's Greatest Business Communicators Tóm tắt
10 Simple Secrets of the World's Greatest Business Communicators
The nine habits that let some speakers hold every room, distilled from the best in business.
của Carmine Gallo 2005 140 trang
3.87
305 đánh giá
What's Math Got to Do with It?
của Jo Boaler • 2008
Why ability grouping and timed tests backfire, and what builds mathematical thinkers instead.
4.28
1.000+
What's Math Got to Do with It? Tóm tắt
What's Math Got to Do with It?
Why ability grouping and timed tests backfire, and what builds mathematical thinkers instead.
của Jo Boaler 2008 218 trang
4.28
1.000+ đánh giá
Driving Digital Strategy
của Sunil Gupta • 2018
Digital strategy is business model strategy. Guide for reimagining yours without killing the present
4.05
442
Driving Digital Strategy Tóm tắt
Driving Digital Strategy
Digital strategy is business model strategy. Guide for reimagining yours without killing the present
của Sunil Gupta 2018 345 trang
4.05
442 đánh giá
Working with Difficult People
của Amy Cooper Hakim • 1990
How to disarm the ten types of difficult coworkers and keep your sanity intact.
3.24
190
Working with Difficult People Tóm tắt
Working with Difficult People
How to disarm the ten types of difficult coworkers and keep your sanity intact.
của Amy Cooper Hakim 1990 352 trang
3.24
190 đánh giá
Good Boss, Bad Boss
của Robert I. Sutton • 2010
The gap between the boss you think you are and the one your team sees.
3.79
2.000+
Good Boss, Bad Boss Tóm tắt
Good Boss, Bad Boss
The gap between the boss you think you are and the one your team sees.
của Robert I. Sutton 2010 320 trang
3.79
2.000+ đánh giá
Ask a Manager
của Alison Green • 2018
Every workplace problem is a conversation you are avoiding. Here is exactly what to say.
3.91
1.000+
Ask a Manager Tóm tắt
Ask a Manager
Every workplace problem is a conversation you are avoiding. Here is exactly what to say.
của Alison Green 2018 304 trang
3.91
1.000+ đánh giá
Leading with the Heart
của Mike Krzyzewski • 2001
A Hall of Fame coach's formula for building teams that play for each other, not the scoreboard.
4.2
4.000+
Leading with the Heart Tóm tắt
Leading with the Heart
A Hall of Fame coach's formula for building teams that play for each other, not the scoreboard.
của Mike Krzyzewski 2001 291 trang
4.2
4.000+ đánh giá
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