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SoBrief

Professional Development Book Summaries

The Ultimate Question 2.0
by Fred Reichheld • 2011
One question measures genuine loyalty. Build a feedback system around it and outgrow your rivals.
3.87
1k+
The Ultimate Question 2.0 Summary
The Ultimate Question 2.0
One question measures genuine loyalty. Build a feedback system around it and outgrow your rivals.
by Fred Reichheld 2011 290 pages
3.87
1k+ ratings
The Customer Service Revolution
by John R. DiJulius • 2015
A systematic playbook for customer experiences so good your customers stop asking about price.
4.04
279
The Customer Service Revolution Summary
The Customer Service Revolution
A systematic playbook for customer experiences so good your customers stop asking about price.
by John R. DiJulius 2015 205 pages
4.04
279 ratings
Building Motivational Interviewing Skills
by David B. Rosengren • 2009
Turn conversations into catalysts for change: a skill-building workbook for helping professionals.
4.13
380
Building Motivational Interviewing Skills Summary
Building Motivational Interviewing Skills
Turn conversations into catalysts for change: a skill-building workbook for helping professionals.
by David B. Rosengren 2009 335 pages
4.13
380 ratings
Do What You Are
by Paul D. Tieger • 1992
A four-part formula for career fit that goes deeper than skills, interests, or values.
3.78
5k+
Do What You Are Summary
Do What You Are
A four-part formula for career fit that goes deeper than skills, interests, or values.
by Paul D. Tieger 1992 416 pages
3.78
5k+ ratings
Product Roadmaps Relaunched
by C. Todd Lombardo • 2017
Stop promising features: build a roadmap that communicates strategy and embraces change.
4.10
1k+
Product Roadmaps Relaunched Summary
Product Roadmaps Relaunched
Stop promising features: build a roadmap that communicates strategy and embraces change.
by C. Todd Lombardo 2017 358 pages
4.10
1k+ ratings
10 Mindframes for Visible Learning
by John Hattie • 2017
Ten teacher beliefs that outperform any technique, backed by education's largest research base.
3.85
353
10 Mindframes for Visible Learning Summary
10 Mindframes for Visible Learning
Ten teacher beliefs that outperform any technique, backed by education's largest research base.
by John Hattie 2017 180 pages
3.85
353 ratings
Equity-Centered Trauma-Informed Education (Equity and Social Justice in Education)
by Alex Shevrin Venet • 2021
Your school's policies may be causing trauma. The shift from fixing kids to fixing systems.
4.49
500+
Equity-Centered Trauma-Informed Education (Equity and Social Justice in Education) Summary
Equity-Centered Trauma-Informed Education (Equity and Social Justice in Education)
Your school's policies may be causing trauma. The shift from fixing kids to fixing systems.
by Alex Shevrin Venet 2021 256 pages
4.49
500+ ratings
Essentials of Negotiation
by Roy J. Lewicki • 1996
Turn negotiation from instinct into strategy. Map power, build leverage, refuse bad deals.
3.75
484
Essentials of Negotiation Summary
Essentials of Negotiation
Turn negotiation from instinct into strategy. Map power, build leverage, refuse bad deals.
by Roy J. Lewicki 1996 304 pages
3.75
484 ratings
HBR Guide to Coaching Employees
by Harvard Business Publishing • 2014
Stop fixing problems. Start coaching. A conversation blueprint that builds self-sufficient teams.
3.91
382
HBR Guide to Coaching Employees Summary
HBR Guide to Coaching Employees
Stop fixing problems. Start coaching. A conversation blueprint that builds self-sufficient teams.
by Harvard Business Publishing 2014 192 pages
3.91
382 ratings
Helping People Change
by Richard E. Boyatzis • 2019
Coaching that fixes problems shuts the brain down. Coaching that asks about aspirations opens it up.
3.92
500+
Helping People Change Summary
Helping People Change
Coaching that fixes problems shuts the brain down. Coaching that asks about aspirations opens it up.
by Richard E. Boyatzis 2019 217 pages
3.92
500+ ratings
Better Conversations
by Jim Knight • 2015
Why most workplace conversations fail, and the eight skills that fix them.
3.97
500+
Better Conversations Summary
Better Conversations
Why most workplace conversations fail, and the eight skills that fix them.
by Jim Knight 2015 256 pages
3.97
500+ ratings
A Practical Guide to Emotional Intelligence
by David Walton • 2012
85% of what separates top leaders is emotional skill. The manual for building it.
3.65
1k+
A Practical Guide to Emotional Intelligence Summary
A Practical Guide to Emotional Intelligence
85% of what separates top leaders is emotional skill. The manual for building it.
by David Walton 2012 197 pages
3.65
1k+ ratings
Own the Room
by Amy Jen Su • 2013
A four-quadrant map of leadership presence, and the tools to find your voice under pressure.
3.74
500+
Own the Room Summary
Own the Room
A four-quadrant map of leadership presence, and the tools to find your voice under pressure.
by Amy Jen Su 2013 240 pages
3.74
500+ ratings
Brag!
by Peggy Klaus • 2003
Nobody notices quiet competence. A scripted method for selling your wins that still sounds like you.
3.68
1k+
Brag! Summary
Brag!
Nobody notices quiet competence. A scripted method for selling your wins that still sounds like you.
by Peggy Klaus 2003 224 pages
3.68
1k+ ratings
The Proximity Principle
by Ken Coleman • 2019
The fastest route to the career you want is getting close to the people already doing it.
3.73
2k+
The Proximity Principle Summary
The Proximity Principle
The fastest route to the career you want is getting close to the people already doing it.
by Ken Coleman 2019 240 pages
3.73
2k+ ratings
FYI
by Michael M. Lombardo • 1996
A reference book that breaks leadership into learnable skills, then gives a practice plan for each.
4.27
500+
FYI Summary
FYI
A reference book that breaks leadership into learnable skills, then gives a practice plan for each.
by Michael M. Lombardo 1996 630 pages
4.27
500+ ratings
The Unspoken Rules
by Gorick Ng • 2021
Your boss is always asking three questions about you. The answers determine your career.
4.24
1k+
The Unspoken Rules Summary
The Unspoken Rules
Your boss is always asking three questions about you. The answers determine your career.
by Gorick Ng 2021 253 pages
4.24
1k+ ratings
Encouraging the Heart
by James M. Kouzes • 1999
Generic praise is forgettable. How to recognize people so it feels personal, specific, and real.
3.86
497
Encouraging the Heart Summary
Encouraging the Heart
Generic praise is forgettable. How to recognize people so it feels personal, specific, and real.
by James M. Kouzes 1999 240 pages
3.86
497 ratings
The 360 Degree Leader
by John C. Maxwell • 2006
Your title doesn't determine your influence. How to lead up, down, and sideways from anywhere.
4.16
8k+
The 360 Degree Leader Summary
The 360 Degree Leader
Your title doesn't determine your influence. How to lead up, down, and sideways from anywhere.
by John C. Maxwell 2006 313 pages
4.16
8k+ ratings
DEI Deconstructed
by Lily Zheng • 2022
Intentions don't count. The field-tested playbook for DEI that measures what it changes.
4.26
500+
DEI Deconstructed Summary
DEI Deconstructed
Intentions don't count. The field-tested playbook for DEI that measures what it changes.
by Lily Zheng 2022 360 pages
4.26
500+ ratings
Making Websites Win
by Karl Blanks • 2017
The scientific method applied to your website: how tiny, tested changes compound into doubled sales.
4.31
435
Making Websites Win Summary
Making Websites Win
The scientific method applied to your website: how tiny, tested changes compound into doubled sales.
by Karl Blanks 2017 352 pages
4.31
435 ratings
HBR's 10 Must Reads for New Managers (with bonus article “How Managers Become Leaders” by Michael D. Watkins)
by Linda A. Hill • 2017
Managing a function is about depth; leading a business is about breadth. The canonical frameworks.
4.21
318
HBR's 10 Must Reads for New Managers (with bonus article “How Managers Become Leaders” by Michael D. Watkins) Summary
HBR's 10 Must Reads for New Managers (with bonus article “How Managers Become Leaders” by Michael D. Watkins)
Managing a function is about depth; leading a business is about breadth. The canonical frameworks.
by Linda A. Hill 2017 152 pages
4.21
318 ratings
On Emotional Intelligence
by Harvard Business Review • 2015
IQ gets you hired. Emotional intelligence gets you promoted: five skills any leader can strengthen.
3.93
2k+
On Emotional Intelligence Summary
On Emotional Intelligence
IQ gets you hired. Emotional intelligence gets you promoted: five skills any leader can strengthen.
by Harvard Business Review 2015 166 pages
3.93
2k+ ratings
Outside In
by Harley Manning • 2012
Customer experience is the moat competitors can't copy. A complete blueprint for engineering yours.
3.93
500+
Outside In Summary
Outside In
Customer experience is the moat competitors can't copy. A complete blueprint for engineering yours.
by Harley Manning 2012 272 pages
3.93
500+ ratings
Executive Presence
by Harrison Monarth • 2019
Presence is trainable. The specific behaviors that signal leadership, even before you speak.
3.61
290
Executive Presence Summary
Executive Presence
Presence is trainable. The specific behaviors that signal leadership, even before you speak.
by Harrison Monarth 2019 273 pages
3.61
290 ratings
Lean Impact
by Ann Mei Chang • 2018
Lean startup methods can multiply social impact, once we reward experiments over activity.
4.02
370
Lean Impact Summary
Lean Impact
Lean startup methods can multiply social impact, once we reward experiments over activity.
by Ann Mei Chang 2018 304 pages
4.02
370 ratings
The Lost Art of Closing
by Anthony Iannarino • 2017
The close is a myth. Deals advance on commitments traded for value step by step.
4.25
500+
The Lost Art of Closing Summary
The Lost Art of Closing
The close is a myth. Deals advance on commitments traded for value step by step.
by Anthony Iannarino 2017 213 pages
4.25
500+ ratings
How Children Succeed
by Paul Tough • 2012
Grit and self-control matter more than test scores, but childhood stress can erode them.
3.89
24k+
How Children Succeed Summary
How Children Succeed
Grit and self-control matter more than test scores, but childhood stress can erode them.
by Paul Tough 2012 231 pages
3.89
24k+ ratings
Getting Naked
by Patrick Lencioni • 2002
The secret to client loyalty isn't polish. It's vulnerability. A business fable that shows you how.
4.20
6k+
Getting Naked Summary
Getting Naked
The secret to client loyalty isn't polish. It's vulnerability. A business fable that shows you how.
by Patrick Lencioni 2002 240 pages
4.20
6k+ ratings
Rise
by Patty Azzarello • 2012
Hard work won't get you promoted. Three moves to stand out, lead, and love your life.
4.42
1k+
Rise Summary
Rise
Hard work won't get you promoted. Three moves to stand out, lead, and love your life.
by Patty Azzarello 2012 288 pages
4.42
1k+ ratings
Mental Models
by Indi Young • 2008
Turn user research chaos into a single diagram that exposes exactly what your product is missing.
3.86
1k+
Mental Models Summary
Mental Models
Turn user research chaos into a single diagram that exposes exactly what your product is missing.
by Indi Young 2008 299 pages
3.86
1k+ ratings
The Introverted Leader
by Jennifer B. Kahnweiler • 2009
Leading when people drain you. A practical system that works with introvert wiring, not against it.
3.28
1k+
The Introverted Leader Summary
The Introverted Leader
Leading when people drain you. A practical system that works with introvert wiring, not against it.
by Jennifer B. Kahnweiler 2009 176 pages
3.28
1k+ ratings
The Multiplier Effect
by Liz Wiseman • 2013
A 2.3x intelligence boost hides inside every school staff: five leadership shifts that unlock it.
4.13
361
The Multiplier Effect Summary
The Multiplier Effect
A 2.3x intelligence boost hides inside every school staff: five leadership shifts that unlock it.
by Liz Wiseman 2013 208 pages
4.13
361 ratings
The Vision Driven Leader
by Michael Hyatt • 2020
The difference between a manager and a leader is one document. Here is the template.
4.16
1k+
The Vision Driven Leader Summary
The Vision Driven Leader
The difference between a manager and a leader is one document. Here is the template.
by Michael Hyatt 2020 238 pages
4.16
1k+ ratings
Essential Scrum
by Kenneth S. Rubin • 2012
A structured launch, the smallest thing worth shipping, and a release plan that actually holds.
4.15
1k+
Essential Scrum Summary
Essential Scrum
A structured launch, the smallest thing worth shipping, and a release plan that actually holds.
by Kenneth S. Rubin 2012 496 pages
4.15
1k+ ratings
This Is Service Design Doing
by Marc Stickdorn • 2016
The field manual for turning customer journey maps and sticky notes into real organizational change.
4.36
500+
This Is Service Design Doing Summary
This Is Service Design Doing
The field manual for turning customer journey maps and sticky notes into real organizational change.
by Marc Stickdorn 2016 1074 pages
4.36
500+ ratings
Breakthrough Branding
by Catherine Kaputa • 2012
How to own a niche, be the face, and build a machine: the small-brand playbook.
3.82
85
Breakthrough Branding Summary
Breakthrough Branding
How to own a niche, be the face, and build a machine: the small-brand playbook.
by Catherine Kaputa 2012 228 pages
3.82
85 ratings
The Truth about Leadership
by James M. Kouzes • 2010
Ten fundamentals for earning trust and commitment, backed by decades of research.
3.87
1k+
The Truth about Leadership Summary
The Truth about Leadership
Ten fundamentals for earning trust and commitment, backed by decades of research.
by James M. Kouzes 2010 224 pages
3.87
1k+ ratings
Diagnosing And Changing Organizational Culture
by Kim S. Cameron • 2005
Misplaced awe is the root of every sin. Grace alone can recapture it.
3.95
454
Diagnosing And Changing Organizational Culture Summary
Diagnosing And Changing Organizational Culture
Misplaced awe is the root of every sin. Grace alone can recapture it.
by Kim S. Cameron 2005 242 pages
3.95
454 ratings
10 Simple Secrets of the World's Greatest Business Communicators
by Carmine Gallo • 2005
The nine habits that let some speakers hold every room, distilled from the best in business.
3.87
305
10 Simple Secrets of the World's Greatest Business Communicators Summary
10 Simple Secrets of the World's Greatest Business Communicators
The nine habits that let some speakers hold every room, distilled from the best in business.
by Carmine Gallo 2005 140 pages
3.87
305 ratings
Hug Your Customers
by Jack Mitchell • 2003
A family retailer's playbook for replacing sales scripts with genuine human connection.
4.03
500+
Hug Your Customers Summary
Hug Your Customers
A family retailer's playbook for replacing sales scripts with genuine human connection.
by Jack Mitchell 2003 319 pages
4.03
500+ ratings
Self Leadership and the One Minute Manager
by Kenneth H. Blanchard • 2005
Don't wait for a great manager. Diagnose yourself, then ask for exactly the support you need.
3.97
2k+
Self Leadership and the One Minute Manager Summary
Self Leadership and the One Minute Manager
Don't wait for a great manager. Diagnose yourself, then ask for exactly the support you need.
by Kenneth H. Blanchard 2005 176 pages
3.97
2k+ ratings
Disrupting Class
by Clayton M. Christensen • 2008
Factory schools resist reform. Online learning will disrupt them, starting where they offer nothing.
3.86
1k+
Disrupting Class Summary
Disrupting Class
Factory schools resist reform. Online learning will disrupt them, starting where they offer nothing.
by Clayton M. Christensen 2008 273 pages
3.86
1k+ ratings
What's Math Got to Do with It?
by Jo Boaler • 2008
Why ability grouping and timed tests backfire, and what builds mathematical thinkers instead.
4.28
1k+
What's Math Got to Do with It? Summary
What's Math Got to Do with It?
Why ability grouping and timed tests backfire, and what builds mathematical thinkers instead.
by Jo Boaler 2008 218 pages
4.28
1k+ ratings
Social-Emotional Learning and the Brain
by Marilee Sprenger • 2020
Your calm is the classroom's most powerful SEL tool. A brain-based guide to emotional intelligence.
4.01
282
Social-Emotional Learning and the Brain Summary
Social-Emotional Learning and the Brain
Your calm is the classroom's most powerful SEL tool. A brain-based guide to emotional intelligence.
by Marilee Sprenger 2020 220 pages
4.01
282 ratings
Driving Digital Strategy
by Sunil Gupta • 2018
Digital strategy is business model strategy. Guide for reimagining yours without killing the present
4.05
442
Driving Digital Strategy Summary
Driving Digital Strategy
Digital strategy is business model strategy. Guide for reimagining yours without killing the present
by Sunil Gupta 2018 345 pages
4.05
442 ratings
Good Boss, Bad Boss
by Robert I. Sutton • 2010
The gap between the boss you think you are and the one your team sees.
3.79
2k+
Good Boss, Bad Boss Summary
Good Boss, Bad Boss
The gap between the boss you think you are and the one your team sees.
by Robert I. Sutton 2010 320 pages
3.79
2k+ ratings
Working with Difficult People
by Amy Cooper Hakim • 1990
How to disarm the ten types of difficult coworkers and keep your sanity intact.
3.24
190
Working with Difficult People Summary
Working with Difficult People
How to disarm the ten types of difficult coworkers and keep your sanity intact.
by Amy Cooper Hakim 1990 352 pages
3.24
190 ratings
The Quality School
by William Glasser • 1998
A quality method from industry: satisfy a student's deepest needs instead of coercing them.
3.83
426
The Quality School Summary
The Quality School
A quality method from industry: satisfy a student's deepest needs instead of coercing them.
by William Glasser 1998 192 pages
3.83
426 ratings
Leading with the Heart
by Mike Krzyzewski • 2001
A Hall of Fame coach's formula for building teams that play for each other, not the scoreboard.
4.2
4k+
Leading with the Heart Summary
Leading with the Heart
A Hall of Fame coach's formula for building teams that play for each other, not the scoreboard.
by Mike Krzyzewski 2001 291 pages
4.2
4k+ ratings
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