50 Books like Start Your Own Day Spa and More

Never Lose a Customer Again

by Joey Coleman • 2018

After the sale, keep the customer: a hundred-day playbook to turn one-time buyers into advocates.

4.18

1k+

📈 Customer Retention ✨ Customer Experience 🚀 Onboarding 📣 Customer Advocacy 🗺️ Customer Journey

Never Lose a Customer Again 95%

After the sale, keep the customer: a hundred-day playbook to turn one-time buyers into advocates.

by Joey Coleman 2018

4.18

1k+ ratings

📈 Customer Retention ✨ Customer Experience 🚀 Onboarding 📣 Customer Advocacy 🗺️ Customer Journey

The Start-Up Guide for Opening, Remodeling & Running a Successful Beauty Salon

by Jeff Grissler • 2012

Lease smart, hire well, and budget to break even: the salon owner's startup playbook.

✂️ Salon Ownership 💄 Beauty Industry 🏪 Small Business Startup 📋 Business Planning 🛍️ Retail Strategy

The Start-Up Guide for Opening, Remodeling & Running a Successful Beauty Salon Summary

The Start-Up Guide for Opening, Remodeling & Running a Successful Beauty Salon 95%

Lease smart, hire well, and budget to break even: the salon owner's startup playbook.

by Jeff Grissler 2012

✂️ Salon Ownership 💄 Beauty Industry 🏪 Small Business Startup 📋 Business Planning 🛍️ Retail Strategy

Gym Launch Secrets

by Alex Hormozi • 2020

Why cheap trials drain gyms, and the upfront-pricing model that funds growth without ad budgets.

4.47

308

🏋️ Fitness Business 🏢 Brick And Mortar Business 💰 Pricing Strategy 📈 Client Acquisition 🤝 Sales Frameworks

Gym Launch Secrets 95%

Why cheap trials drain gyms, and the upfront-pricing model that funds growth without ad budgets.

by Alex Hormozi 2020

4.47

308 ratings

🏋️ Fitness Business 🏢 Brick And Mortar Business 💰 Pricing Strategy 📈 Client Acquisition 🤝 Sales Frameworks

Amaze Every Customer Every Time

by Shep Hyken • 2013

How a hardware chain beats the giants on service: 52 tactics your business can steal.

3.94

192

✨ Customer Experience 💪 Employee Empowerment 🏛️ Company Culture 💙 Customer Loyalty 🔗 Service Profit Chain

Amaze Every Customer Every Time 95%

How a hardware chain beats the giants on service: 52 tactics your business can steal.

by Shep Hyken 2013

3.94

192 ratings

✨ Customer Experience 💪 Employee Empowerment 🏛️ Company Culture 💙 Customer Loyalty 🔗 Service Profit Chain

Shark Tank Jump Start Your Business

by Michael Parrish DuDell • 2013

Launch a business that survives, wins customers, and gets investors, guided by Shark Tank lessons.

3.62

600

🏢 Startup Playbooks 💰 Small Business Finance 🎤 Investor Pitching 🏷️ Brand Strategy 🌱 Company Culture

Shark Tank Jump Start Your Business Summary

Shark Tank Jump Start Your Business 95%

Launch a business that survives, wins customers, and gets investors, guided by Shark Tank lessons.

by Michael Parrish DuDell 2013

3.62

600 ratings

🏢 Startup Playbooks 💰 Small Business Finance 🎤 Investor Pitching 🏷️ Brand Strategy 🌱 Company Culture

High-Tech, High-Touch Customer Service

by Micah Solomon • 2012

The personal-service secret of beloved brands, and the technology that scales it.

3.77

113

🛎️ Customer Experience 🎨 Service Design 🧠 Hiring For Attitude 💪 Employee Empowerment 🏛️ Service Culture

High-Tech, High-Touch Customer Service Summary

High-Tech, High-Touch Customer Service 95%

The personal-service secret of beloved brands, and the technology that scales it.

by Micah Solomon 2012

3.77

113 ratings

🛎️ Customer Experience 🎨 Service Design 🧠 Hiring For Attitude 💪 Employee Empowerment 🏛️ Service Culture

The Little Book of Big PR

by Jennefer Witter • 2014

Get your small business in the news: a PR playbook for owners who can't afford an agency.

3.33

🗞️ Public Relations 🏪 Small Business Marketing 👤 Personal Branding 📱 Social Media Strategy 🤝 Networking

The Little Book of Big PR 95%

Get your small business in the news: a PR playbook for owners who can't afford an agency.

by Jennefer Witter 2014

3.33

21 ratings

🗞️ Public Relations 🏪 Small Business Marketing 👤 Personal Branding 📱 Social Media Strategy 🤝 Networking

How to Start a Home-Based Handyman Business

by Terry Meany • 2009

Turn repair skills into a real business: the map from license to invoice to exit strategy.

2.89

🏠 Home Services 🚀 Business Startup 🧑‍💼 Solo Entrepreneurship 🎯 Client Acquisition 📊 Small Business Finance

How to Start a Home-Based Handyman Business Summary

How to Start a Home-Based Handyman Business 95%

Turn repair skills into a real business: the map from license to invoice to exit strategy.

by Terry Meany 2009

2.89

9 ratings

🏠 Home Services 🚀 Business Startup 🧑‍💼 Solo Entrepreneurship 🎯 Client Acquisition 📊 Small Business Finance

No B.S. Guide to Maximum Referrals and Customer Retention

by Dan S. Kennedy • 2016

Turn every customer into a referral engine: no luck, no begging, just a system that compounds.

4.13

🔄 Customer Retention 🔗 Referral Marketing 📬 Direct Response Marketing 🤝 Relationship Marketing 🏪 Small Business Owners

No B.S. Guide to Maximum Referrals and Customer Retention Summary

No B.S. Guide to Maximum Referrals and Customer Retention 95%

Turn every customer into a referral engine: no luck, no begging, just a system that compounds.

by Dan S. Kennedy 2016

4.13

84 ratings

🔄 Customer Retention 🔗 Referral Marketing 📬 Direct Response Marketing 🤝 Relationship Marketing 🏪 Small Business Owners

Hug Your Customers

by Jack Mitchell • 2003

A family retailer's playbook for replacing sales scripts with genuine human connection.

4.03

986

🛍️ Customer Experience 👨‍👩‍👧‍👦 Family Business 🏬 Retail Management 🌟 Service Excellence 💎 Customer Loyalty

Hug Your Customers 95%

A family retailer's playbook for replacing sales scripts with genuine human connection.

by Jack Mitchell 2003

4.03

986 ratings

🛍️ Customer Experience 👨‍👩‍👧‍👦 Family Business 🏬 Retail Management 🌟 Service Excellence 💎 Customer Loyalty

Magnetic Marketing

by Dan S. Kennedy • 2018

A customer magnet: unrefusable offers, dogged follow-up, and retention that pays you twice.

4.20

457

📬 Direct Response Marketing 🏪 Small Business Marketing 🧲 Lead Generation 🎁 Offer Creation 🔁 Customer Retention

Magnetic Marketing 95%

A customer magnet: unrefusable offers, dogged follow-up, and retention that pays you twice.

by Dan S. Kennedy 2018

4.20

457 ratings

📬 Direct Response Marketing 🏪 Small Business Marketing 🧲 Lead Generation 🎁 Offer Creation 🔁 Customer Retention

Now, Build a Great Business! 7 Ways to Maximize Your Profits in Any Market

by Mark C. Thompson • 2010

Seven operational pillars that align your team, delight customers, and keep the profits coming.

3.88

118

🏪 Small Business Guides 🧭 Leadership Development 🧑‍💼 Hiring Frameworks 🤝 Customer Experience 📣 Marketing Strategy

Now, Build a Great Business! 7 Ways to Maximize Your Profits in Any Market Summary

Now, Build a Great Business! 7 Ways to Maximize Your Profits in Any Market 94%

Seven operational pillars that align your team, delight customers, and keep the profits coming.

by Mark C. Thompson 2010

3.88

118 ratings

🏪 Small Business Guides 🧭 Leadership Development 🧑‍💼 Hiring Frameworks 🤝 Customer Experience 📣 Marketing Strategy

The Sticking Point Solution

by Jay Abraham • 2009

Bad economies are growth opportunities: nine ways to steal market share while rivals cut back.

4.26

213

📈 Business Growth 📉 Recession Strategy 🛎️ Consultative Selling 💰 Marketing Roi 🤝 Strategic Alliances

The Sticking Point Solution 94%

Bad economies are growth opportunities: nine ways to steal market share while rivals cut back.

by Jay Abraham 2009

4.26

213 ratings

📈 Business Growth 📉 Recession Strategy 🛎️ Consultative Selling 💰 Marketing Roi 🤝 Strategic Alliances

Zero to Sold

by Arvid Kahl • 2020

From niche idea to self-running, sellable company: the bootstrapped founder's end-to-end playbook.

4.14

434

🥾 Bootstrapped Startups 💻 Saas Entrepreneurship 🔍 Product Validation 🔄 Customer Retention 📋 Business Processes

Zero to Sold 94%

From niche idea to self-running, sellable company: the bootstrapped founder's end-to-end playbook.

by Arvid Kahl 2020

4.14

434 ratings

🥾 Bootstrapped Startups 💻 Saas Entrepreneurship 🔍 Product Validation 🔄 Customer Retention 📋 Business Processes

What Rich People Know & Desperately Want to Keep Secret

by Brian Sher • 2000

How to build wealth and a business using the principles successful people rarely share.

3.74

168

💰 Wealth Building 🌱 Holistic Wealth 🧠 Entrepreneurial Mindset 🎯 Customer Focus ⚙️ Business Systems

What Rich People Know & Desperately Want to Keep Secret Summary

What Rich People Know & Desperately Want to Keep Secret 94%

How to build wealth and a business using the principles successful people rarely share.

by Brian Sher 2000

3.74

168 ratings

💰 Wealth Building 🌱 Holistic Wealth 🧠 Entrepreneurial Mindset 🎯 Customer Focus ⚙️ Business Systems

The thank you economy

by Gary Vaynerchuk • 2010

Social media gave every customer a megaphone. The only strategy that keeps them on your side.

3.84

13k+

🛍️ Customer Experience 🤝 Relationship Marketing 🗣️ Word-Of-Mouth Marketing 📱 Social Media Strategy 🎯 Customer-Centricity

The thank you economy 94%

Social media gave every customer a megaphone. The only strategy that keeps them on your side.

by Gary Vaynerchuk 2010

3.84

13k+ ratings

🛍️ Customer Experience 🤝 Relationship Marketing 🗣️ Word-Of-Mouth Marketing 📱 Social Media Strategy 🎯 Customer-Centricity

Discovering the Soul of Service

by Leonard L. Berry • 1999

The sustainable success playbook from 14 companies that chose values over shortcuts.

4.05

375

🏢 Service Industry 🤝 Customer Experience 🏷️ Brand Management 🧭 Values-Based Leadership 🌱 Employee Empowerment

Discovering the Soul of Service 94%

The sustainable success playbook from 14 companies that chose values over shortcuts.

by Leonard L. Berry 1999

4.05

375 ratings

🏢 Service Industry 🤝 Customer Experience 🏷️ Brand Management 🧭 Values-Based Leadership 🌱 Employee Empowerment

She Means Business

by Carrie Green • 2017

Build the founder, then the business: clearing the blocks that keep women from launching online.

4.11

2k+

👩‍💼 Women Entrepreneurs 💻 Online Business 🚀 Startup Guides 🧠 Founder Mindset 💰 Money Mindset

She Means Business 94%

Build the founder, then the business: clearing the blocks that keep women from launching online.

by Carrie Green 2017

4.11

2k+ ratings

👩‍💼 Women Entrepreneurs 💻 Online Business 🚀 Startup Guides 🧠 Founder Mindset 💰 Money Mindset

The Reluctant Entrepreneur

by Michael Masterson • 2012

Keep your job, start a side business, test cheaply, and let cash flow replace your salary.

3.61

174

💼 Side Business 🌱 Bootstrapping 🔬 Lean Startups 📬 Direct Marketing ⭐ Hiring Top Talent

The Reluctant Entrepreneur 94%

Keep your job, start a side business, test cheaply, and let cash flow replace your salary.

by Michael Masterson 2012

3.61

174 ratings

💼 Side Business 🌱 Bootstrapping 🔬 Lean Startups 📬 Direct Marketing ⭐ Hiring Top Talent

49 Quick Ways to Market your Business for Free

by Sarah-Jane White • 2011

The tools are free; the customers are there. A checklist of 49 ways to reach them.

3.40

452

🏪 Small Business Marketing 📱 Digital Marketing 🥷 Guerrilla Marketing 💬 Social Media Strategy ✍️ Content Marketing

49 Quick Ways to Market your Business for Free Summary

49 Quick Ways to Market your Business for Free 94%

The tools are free; the customers are there. A checklist of 49 ways to reach them.

by Sarah-Jane White 2011

3.40

452 ratings

🏪 Small Business Marketing 📱 Digital Marketing 🥷 Guerrilla Marketing 💬 Social Media Strategy ✍️ Content Marketing

The Starbucks Experience

by Joseph A. Michelli • 2006

How Starbucks turns baristas into experience designers and every cup into a loyalty engine.

3.75

5k+

🛎️ Customer Experience 🏢 Corporate Culture 🤝 Employee Empowerment 🎨 Service Design 💚 Brand Loyalty

The Starbucks Experience 94%

How Starbucks turns baristas into experience designers and every cup into a loyalty engine.

by Joseph A. Michelli 2006

3.75

5k+ ratings

🛎️ Customer Experience 🏢 Corporate Culture 🤝 Employee Empowerment 🎨 Service Design 💚 Brand Loyalty

Niching Up

by Chris Dreyer • 2022

Why deliberately shrinking your market lifts your prices, conversions, and referrals.

4.01

279

🎯 Niche Marketing 🏢 Service Businesses 🧑‍💼 Solopreneurs 📚 Expertise Building 💰 Premium Pricing

Niching Up 94%

Why deliberately shrinking your market lifts your prices, conversions, and referrals.

by Chris Dreyer 2022

4.01

279 ratings

🎯 Niche Marketing 🏢 Service Businesses 🧑‍💼 Solopreneurs 📚 Expertise Building 💰 Premium Pricing

Double Double

by Cameron Herold • 2011

Double your revenue in three years using a single vivid vision, not a business plan.

3.92

383

📈 Business Growth 🎯 Vision Planning 🧱 Corporate Culture 👥 Hiring Practices 📣 Guerrilla Marketing

Double Double 94%

Double your revenue in three years using a single vivid vision, not a business plan.

by Cameron Herold 2011

3.92

383 ratings

📈 Business Growth 🎯 Vision Planning 🧱 Corporate Culture 👥 Hiring Practices 📣 Guerrilla Marketing

The Marketing Blueprint

by Jules Marcoux • 2015

Word of mouth costs nothing and outlasts any budget. Twelve lessons for earning it, systematically.

3.97

288

🗣️ Word Of Mouth Marketing 🏪 Small Business Marketing 🧱 Brand Building 📞 Direct Sales 👥 Audience Building

The Marketing Blueprint 94%

Word of mouth costs nothing and outlasts any budget. Twelve lessons for earning it, systematically.

by Jules Marcoux 2015

3.97

288 ratings

🗣️ Word Of Mouth Marketing 🏪 Small Business Marketing 🧱 Brand Building 📞 Direct Sales 👥 Audience Building

The E-Myth Enterprise

by Michael E. Gerber • 2009

A good idea isn't enough. Four ideals a business must get right before it ever opens.

3.59

612

🚀 Startup Playbooks 🏪 Small Business Strategy ⚙️ Business Systems Design 🔄 Process Optimization 🌍 Conscious Capitalism

The E-Myth Enterprise 94%

A good idea isn't enough. Four ideals a business must get right before it ever opens.

by Michael E. Gerber 2009

3.59

612 ratings

🚀 Startup Playbooks 🏪 Small Business Strategy ⚙️ Business Systems Design 🔄 Process Optimization 🌍 Conscious Capitalism

The Invisible Touch

by Harry Beckwith • 2000

Specialists earn more even with made-up niches, and sacrifice builds loyalty faster than skill.

3.9

184

🏢 Service Businesses 🏷️ Brand Perception 🤝 Client Relationships 🧠 Psychology Of Marketing 🔒 Trust Building

The Invisible Touch 94%

Specialists earn more even with made-up niches, and sacrifice builds loyalty faster than skill.

by Harry Beckwith 2000

3.9

184 ratings

🏢 Service Businesses 🏷️ Brand Perception 🤝 Client Relationships 🧠 Psychology Of Marketing 🔒 Trust Building

Do Cool Sh*t

by Miki Agrawal • 2013

From a pizza kitchen: how to build a business that feeds your body and your community.

3.42

1k+

🚀 Startup Memoirs 🏖️ Lifestyle Entrepreneurship 🌍 Social Entrepreneurship 🔄 Career Pivots 💥 Embracing Failure

Do Cool Sh*t 94%

From a pizza kitchen: how to build a business that feeds your body and your community.

by Miki Agrawal 2013

3.42

1k+ ratings

🚀 Startup Memoirs 🏖️ Lifestyle Entrepreneurship 🌍 Social Entrepreneurship 🔄 Career Pivots 💥 Embracing Failure

All about Them

by Bruce Turkel • 2016

Your product works. Everyone's does. Brands that win make people feel something about themselves.

3.53

🎯 Brand Strategy 👥 Customer Centricity ❤️ Emotional Branding 📍 Brand Positioning 🙋 Personal Branding

All about Them 94%

Your product works. Everyone's does. Brands that win make people feel something about themselves.

by Bruce Turkel 2016

3.53

74 ratings

🎯 Brand Strategy 👥 Customer Centricity ❤️ Emotional Branding 📍 Brand Positioning 🙋 Personal Branding

Lost and Founder

by Rand Fishkin • 2018

Moz turned down a $25M offer. Its founder kept the company but lost his way, then rebuilt both.

4.30

2k+

🗣️ Startup Memoir 💰 Bootstrapped Startups ♻️ Customer Retention 🛞 Marketing Flywheel 🛡️ Psychological Safety

Lost and Founder 94%

Moz turned down a $25M offer. Its founder kept the company but lost his way, then rebuilt both.

by Rand Fishkin 2018

4.30

2k+ ratings

🗣️ Startup Memoir 💰 Bootstrapped Startups ♻️ Customer Retention 🛞 Marketing Flywheel 🛡️ Psychological Safety

Like a Virgin

by Richard Branson • 2012

People before profits, gut over analysis: the Virgin founder's business lessons no classroom taught.

3.73

4k+

🔥 Entrepreneurial Memoirs 🏷️ Brand Building 🏢 Corporate Culture 💡 Disruptive Innovation 👥 Customer Experience

Like a Virgin 94%

People before profits, gut over analysis: the Virgin founder's business lessons no classroom taught.

by Richard Branson 2012

3.73

4k+ ratings

🔥 Entrepreneurial Memoirs 🏷️ Brand Building 🏢 Corporate Culture 💡 Disruptive Innovation 👥 Customer Experience

The Successful Speaker

by Grant Baldwin • 2020

Most speakers have a message but no business model. This book provides the missing half.

4.18

187

🎤 Professional Speaking 🏷️ Personal Branding 📨 Client Acquisition 🧑‍💼 Solopreneurship ✉️ Sales Outreach

The Successful Speaker 94%

Most speakers have a message but no business model. This book provides the missing half.

by Grant Baldwin 2020

4.18

187 ratings

🎤 Professional Speaking 🏷️ Personal Branding 📨 Client Acquisition 🧑‍💼 Solopreneurship ✉️ Sales Outreach

The Minimalist Entrepreneur

by Sahil Lavingia • 2021

Community first, product second: the art of building a profitable startup without venture capital.

4.20

2k+

🥾 Bootstrapping 📐 Lean Methodology 🗣️ Customer Development 🫂 Community-First Business 🌱 Sustainable Business

The Minimalist Entrepreneur 94%

Community first, product second: the art of building a profitable startup without venture capital.

by Sahil Lavingia 2021

4.20

2k+ ratings

🥾 Bootstrapping 📐 Lean Methodology 🗣️ Customer Development 🫂 Community-First Business 🌱 Sustainable Business

Get Big Fast and Do More Good

by Ido Leffler • 2013

No-ad-budget playbook: trade-show stunts, a social mission, and partnerships that land retail.

3.75

220

🫂 Social Entrepreneurship 📖 Startup Memoirs 🎯 Guerilla Marketing 🧱 Brand Building 🤝 Partnership Dynamics

Get Big Fast and Do More Good 94%

No-ad-budget playbook: trade-show stunts, a social mission, and partnerships that land retail.

by Ido Leffler 2013

3.75

220 ratings

🫂 Social Entrepreneurship 📖 Startup Memoirs 🎯 Guerilla Marketing 🧱 Brand Building 🤝 Partnership Dynamics

Posts to Profits

by Simon Mitchell • 2023

Proven systems for converting followers into customers, from bio optimization to closing in the DMs.

🧭 Social Media Marketing 🌐 Online Business 📝 Content Strategy 🧲 Lead Generation 🪪 Personal Branding

Posts to Profits 94%

Proven systems for converting followers into customers, from bio optimization to closing in the DMs.

by Simon Mitchell 2023

🧭 Social Media Marketing 🌐 Online Business 📝 Content Strategy 🧲 Lead Generation 🪪 Personal Branding

The Effortless Experience

by Matthew Dixon • 2013

Delight doesn't build loyalty. Ease does. And the ratio is four to one.

3.94

1k+

📞 Customer Service 💝 Customer Experience 🎨 Service Design 📊 Loyalty Economics 🧠 Customer Psychology

The Effortless Experience 94%

Delight doesn't build loyalty. Ease does. And the ratio is four to one.

by Matthew Dixon 2013

3.94

1k+ ratings

📞 Customer Service 💝 Customer Experience 🎨 Service Design 📊 Loyalty Economics 🧠 Customer Psychology

Guerrilla Social Media Marketing

by Jay Conrad Levinson • 2010

Creativity replaces cash: 100 ways to attract customers and build influence on social media.

3.75

156

📱 Social Media Marketing 💥 Guerrilla Marketing 🪙 Low Budget Marketing 👤 Personal Branding 🎯 Niche Marketing

Guerrilla Social Media Marketing Summary

Guerrilla Social Media Marketing 94%

Creativity replaces cash: 100 ways to attract customers and build influence on social media.

by Jay Conrad Levinson 2010

3.75

156 ratings

📱 Social Media Marketing 💥 Guerrilla Marketing 🪙 Low Budget Marketing 👤 Personal Branding 🎯 Niche Marketing

Getting Everything You Can Out of All You've Got

by Jay Abraham • 2000

Most businesses chase new customers while ignoring two faster, cheaper paths to growth.

3.95

8k+

🚀 Business Growth 📬 Direct Response Marketing 🎯 Customer Acquisition 💰 Sales Strategy 🤝 Referral Marketing

Getting Everything You Can Out of All You've Got Summary

Getting Everything You Can Out of All You've Got 94%

Most businesses chase new customers while ignoring two faster, cheaper paths to growth.

by Jay Abraham 2000

3.95

8k+ ratings

🚀 Business Growth 📬 Direct Response Marketing 🎯 Customer Acquisition 💰 Sales Strategy 🤝 Referral Marketing

Starting a Business QuickStart Guide

by Ken Colwell • 2019

The step-by-step launch road map: test your idea, build your team, get funded, and sell.

4.07

298

🚀 Startup Guides 👶 First-Time Founders 🧠 Entrepreneurial Mindset 📊 Market Validation 📋 Business Planning

Starting a Business QuickStart Guide Summary

Starting a Business QuickStart Guide 94%

The step-by-step launch road map: test your idea, build your team, get funded, and sell.

by Ken Colwell 2019

4.07

298 ratings

🚀 Startup Guides 👶 First-Time Founders 🧠 Entrepreneurial Mindset 📊 Market Validation 📋 Business Planning

Ignite the Fire

by Jonathan Goodman • 2012

The systems personal trainers need to find a niche, sell value, and keep clients for good.

4.24

931

🏋️ Fitness Business 🎯 Niche Marketing 💼 Selling Services 🤝 Client Retention 📋 Workout Programming

Ignite the Fire 94%

The systems personal trainers need to find a niche, sell value, and keep clients for good.

by Jonathan Goodman 2012

4.24

931 ratings

🏋️ Fitness Business 🎯 Niche Marketing 💼 Selling Services 🤝 Client Retention 📋 Workout Programming

Customer Relationship Management

by 50Minutes • 2017

How to segment, personalize, and measure your way to lower churn and higher customer lifetime value.

3.50

🎯 Customer-Centricity 🛎️ Customer Experience 📊 Data-Driven Marketing 🔄 Customer Retention 📡 Multichannel Marketing

Customer Relationship Management Summary

Customer Relationship Management 94%

How to segment, personalize, and measure your way to lower churn and higher customer lifetime value.

by 50Minutes 2017

3.50

2 ratings

🎯 Customer-Centricity 🛎️ Customer Experience 📊 Data-Driven Marketing 🔄 Customer Retention 📡 Multichannel Marketing

If You're Not First, You're Last

by Grant Cardone • 2010

Contractions are launchpads. The rules for seizing market share when competitors freeze.

4.13

2k+

📈 Sales Strategies 🏆 Competitive Strategy 🔁 Customer Retention 💎 Value Selling 🛡️ Economic Resilience

If You're Not First, You're Last Summary

If You're Not First, You're Last 94%

Contractions are launchpads. The rules for seizing market share when competitors freeze.

by Grant Cardone 2010

4.13

2k+ ratings

📈 Sales Strategies 🏆 Competitive Strategy 🔁 Customer Retention 💎 Value Selling 🛡️ Economic Resilience

Guerrilla Marketing

by Jay Conrad Levinson • 1984

How small businesses outperform big spenders: the low-cost system turning creativity into profit.

3.92

7k+

📚 Marketing Classics 🏪 Small Business Marketing 🎨 Creative Marketing 🤝 Relationship Marketing 📬 Direct Response

Guerrilla Marketing 94%

How small businesses outperform big spenders: the low-cost system turning creativity into profit.

by Jay Conrad Levinson 1984

3.92

7k+ ratings

📚 Marketing Classics 🏪 Small Business Marketing 🎨 Creative Marketing 🤝 Relationship Marketing 📬 Direct Response

E-Myth Mastery

by Michael E. Gerber • 2004

Most business owners are trapped doing the work. The system for escaping the daily grind.

4.03

2k+

🏗️ Small Business Systems ⚙️ Business Process Design 🧠 Entrepreneurial Mindset 🔄 Systems Thinking 💰 Cash Flow Management

E-Myth Mastery 94%

Most business owners are trapped doing the work. The system for escaping the daily grind.

by Michael E. Gerber 2004

4.03

2k+ ratings

🏗️ Small Business Systems ⚙️ Business Process Design 🧠 Entrepreneurial Mindset 🔄 Systems Thinking 💰 Cash Flow Management

Creating Superfans

by Brittany Hodak • 2023

You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.

4.37

260

🛎️ Customer Experience 💎 Customer Loyalty ✨ Experience Design 🔧 Service Recovery 🎁 Surprise And Delight

Creating Superfans 94%

You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.

by Brittany Hodak 2023

4.37

260 ratings

🛎️ Customer Experience 💎 Customer Loyalty ✨ Experience Design 🔧 Service Recovery 🎁 Surprise And Delight

Rocket

by Michael J. Silverstein • 2015

Customer surveys do not create breakthroughs. Winning brands build advocates who sell for them.

3.37

📊 Brand Strategy 🎯 Customer Loyalty 📣 Brand Advocacy 💥 Disruptive Innovation 🧠 Consumer Psychology

Rocket 94%

Customer surveys do not create breakthroughs. Winning brands build advocates who sell for them.

by Michael J. Silverstein 2015

3.37

54 ratings

📊 Brand Strategy 🎯 Customer Loyalty 📣 Brand Advocacy 💥 Disruptive Innovation 🧠 Consumer Psychology

The Fortune Cookie Principle

by Bernadette Jiwa • 2013

Twenty design decisions that make your brand a story worth telling and sharing.

3.88

686

🧱 Brand Building 📖 Brand Narrative 🎯 Purpose Driven 🧭 Values Alignment 💯 Authentic Branding

The Fortune Cookie Principle 94%

Twenty design decisions that make your brand a story worth telling and sharing.

by Bernadette Jiwa 2013

3.88

686 ratings

🧱 Brand Building 📖 Brand Narrative 🎯 Purpose Driven 🧭 Values Alignment 💯 Authentic Branding

Behind the Cloud

by Marc Benioff • 2009

How a subscription website sparked a billion-dollar revolt against the enterprise software industry.

3.78

5k+

🚀 Startup Playbooks 🥷 Guerrilla Marketing 🎯 Customer Success 🔄 Subscription Models 🌐 Platform Ecosystems

Behind the Cloud 94%

How a subscription website sparked a billion-dollar revolt against the enterprise software industry.

by Marc Benioff 2009

3.78

5k+ ratings

🚀 Startup Playbooks 🥷 Guerrilla Marketing 🎯 Customer Success 🔄 Subscription Models 🌐 Platform Ecosystems

Brand Now

by Nick Westergaard • 2018

Brands are DNA, not pyramids. Here is how to re-sequence yours.

3.99

138

🎯 Brand Strategy 📖 Storytelling 🤝 Customer Experience 😂 Corporate Humor 🏘️ Community Building

Brand Now 94%

Brands are DNA, not pyramids. Here is how to re-sequence yours.

by Nick Westergaard 2018

3.99

138 ratings

🎯 Brand Strategy 📖 Storytelling 🤝 Customer Experience 😂 Corporate Humor 🏘️ Community Building

Notes from a Friend

by Anthony Robbins • 1995

You are punishing loyal customers for the crimes of the 1 percent. A five-step reset.

3.97

2k+

🎯 Customer Experience 🧩 Service Design 🏷️ Brand Strategy 💡 Experience Innovation 🛠️ Complaint Recovery

Notes from a Friend 94%

You are punishing loyal customers for the crimes of the 1 percent. A five-step reset.

by Anthony Robbins 1995

3.97

2k+ ratings

🎯 Customer Experience 🧩 Service Design 🏷️ Brand Strategy 💡 Experience Innovation 🛠️ Complaint Recovery

Anything You Want

by Derek Sivers • 2011

Your business doesn't have to grow. One founder built a $20M company by refusing to.

4.11

24k+

🏖️ Lifestyle Business 🥾 Bootstrapped Startups 💝 Customer Obsession 🐢 Anti-Growth 🧭 Values-Driven Business

Anything You Want 94%

Your business doesn't have to grow. One founder built a $20M company by refusing to.

by Derek Sivers 2011

4.11

24k+ ratings

🏖️ Lifestyle Business 🥾 Bootstrapped Startups 💝 Customer Obsession 🐢 Anti-Growth 🧭 Values-Driven Business

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