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Loyalty 3.0
by Rajat Paharia • 2013
Five intrinsic drives plus data and game mechanics: a playbook for loyalty beyond points.
3.79
248
Loyalty 3.0 Summary
Loyalty 3.0
Five intrinsic drives plus data and game mechanics: a playbook for loyalty beyond points.
by Rajat Paharia 2013
3.79
248 ratings
Uplifting Service
by Ron Kaufman • 2012
Twelve building blocks and a common language: the blueprint for a service culture rivals can't copy.
3.85
334
Uplifting Service Summary
Uplifting Service
Twelve building blocks and a common language: the blueprint for a service culture rivals can't copy.
by Ron Kaufman 2012
3.85
334 ratings
Work Smart Now
by Richard Polak • 2021
Productivity's hidden drain costs ten times sick days. Fixing it starts with compassion.
4.29
418
Work Smart Now Summary
Work Smart Now
Productivity's hidden drain costs ten times sick days. Fixing it starts with compassion.
by Richard Polak 2021
4.29
418 ratings
Guitar Lessons
by Bob Taylor • 2011
Near bankruptcy, a guitar maker reinvented how acoustics are built and built a brand players love.
4.34
172
Guitar Lessons Summary
Guitar Lessons
Near bankruptcy, a guitar maker reinvented how acoustics are built and built a brand players love.
by Bob Taylor 2011
4.34
172 ratings
How to Become a Great Boss
by Jeffrey J. Fox • 2002
Stop coaching low performers. The rules for hiring, developing, and keeping your best people.
3.87
423
How to Become a Great Boss Summary
How to Become a Great Boss
Stop coaching low performers. The rules for hiring, developing, and keeping your best people.
by Jeffrey J. Fox 2002
3.87
423 ratings
Alive at Work
by Daniel M. Cable • 2018
The brain circuit behind curiosity and motivation, and why your company keeps turning it off.
3.88
847
Alive at Work Summary
Alive at Work
The brain circuit behind curiosity and motivation, and why your company keeps turning it off.
by Daniel M. Cable 2018
3.88
847 ratings
Next Is Now
by Lior Arussy • 2018
Most change fails because it ignores the emotional side of resistance. The five-step fix.
4.06
62
Next Is Now Summary
Next Is Now
Most change fails because it ignores the emotional side of resistance. The five-step fix.
by Lior Arussy 2018
4.06
62 ratings
Smart Growth
by Whitney Johnson • 2022
Growth has a shape: slow, fast, flat. A three-stage map for developing everyone on your team.
3.81
184
Smart Growth Summary
Smart Growth
Growth has a shape: slow, fast, flat. A three-stage map for developing everyone on your team.
by Whitney Johnson 2022
3.81
184 ratings
Flat Army
by Dan Pontefract • 2013
The org chart is a lie that costs billions. The replacement is leaderful, connected, and flat.
3.41
112
Flat Army Summary
Flat Army
The org chart is a lie that costs billions. The replacement is leaderful, connected, and flat.
by Dan Pontefract 2013
3.41
112 ratings
ENGAGEMENT MAGIC
by Tracy Maylett • 2019
Why your most generous perks fail to create engagement, and the five conditions that actually work.
3.93
134
ENGAGEMENT MAGIC Summary
ENGAGEMENT MAGIC
Why your most generous perks fail to create engagement, and the five conditions that actually work.
by Tracy Maylett 2019
3.93
134 ratings
The Western Illusion of Human Nature
by Marshall Sahlins • 2008
Turnover costs $43,000 per employee. The frontline leader's playbook for keeping your best people.
4.12
329
The Western Illusion of Human Nature Summary
The Western Illusion of Human Nature
Turnover costs $43,000 per employee. The frontline leader's playbook for keeping your best people.
by Marshall Sahlins 2008
4.12
329 ratings
Carrots and Sticks Don't Work
by Paul L. Marciano • 2010
The respect-based system that engages employees when bonuses and threats stop working.
3.93
763
Carrots and Sticks Don't Work Summary
Carrots and Sticks Don't Work
The respect-based system that engages employees when bonuses and threats stop working.
by Paul L. Marciano 2010
3.93
763 ratings
Manager 3.0
by Brad Karsh • 2013
You got promoted young. Now lead four generations without losing your collaborative edge.
3.59
181
Manager 3.0 Summary
Manager 3.0
You got promoted young. Now lead four generations without losing your collaborative edge.
by Brad Karsh 2013
3.59
181 ratings
Profit from the Positive
by Margaret H. Greenberg • 2013
Meetings, reviews, hiring: three evidence-based fixes that boost performance by 50%.
3.99
134
Profit from the Positive Summary
Profit from the Positive
Meetings, reviews, hiring: three evidence-based fixes that boost performance by 50%.
by Margaret H. Greenberg 2013
3.99
134 ratings
The Economics of Higher Purpose
by Robert E Quinn • 2019
Your economic assumptions guarantee mediocrity. How authentic purpose outperforms them.
3.69
35
The Economics of Higher Purpose Summary
The Economics of Higher Purpose
Your economic assumptions guarantee mediocrity. How authentic purpose outperforms them.
by Robert E Quinn 2019
3.69
35 ratings
Boom!
by Kevin Frieberg • 2007
You don't need a better boss or company. Seven shifts that make any job matter.
3.75
67
Boom! Summary
Boom!
You don't need a better boss or company. Seven shifts that make any job matter.
by Kevin Frieberg 2007
3.75
67 ratings
Customer Obsessed
by Eric Berridge • 2016
Customer experience fails in a silo. The fix spans design, data, diversity, and employee engagement.
3.21
48
Customer Obsessed Summary
Customer Obsessed
Customer experience fails in a silo. The fix spans design, data, diversity, and employee engagement.
by Eric Berridge 2016
3.21
48 ratings
The Power of Remote
by Cynthia Watson • 2023
Forget tracking hours. The management playbook for organizations that actually thrive at a distance.
4.19
32
The Power of Remote Summary
The Power of Remote
Forget tracking hours. The management playbook for organizations that actually thrive at a distance.
by Cynthia Watson 2023
4.19
32 ratings
Leading Beyond Change
by Michael Sahota • 2021
90% of transformations fail because an organization cannot evolve beyond its leader's consciousness.
4.17
29
Leading Beyond Change Summary
Leading Beyond Change
90% of transformations fail because an organization cannot evolve beyond its leader's consciousness.
by Michael Sahota 2021
4.17
29 ratings
Rocket
by Michael J. Silverstein • 2015
Customer surveys do not create breakthroughs. Winning brands build advocates who sell for them.
3.37
54
Rocket Summary
Rocket
Customer surveys do not create breakthroughs. Winning brands build advocates who sell for them.
by Michael J. Silverstein 2015
3.37
54 ratings
Love 'Em or Lose 'Em
by Beverly Kaye • 2003
Your best people are leaving because no one asked them what would keep them.
3.85
552
Love 'Em or Lose 'Em Summary
Love 'Em or Lose 'Em
Your best people are leaving because no one asked them what would keep them.
by Beverly Kaye 2003
3.85
552 ratings
Glad We Met
by Steven G. Rogelberg • 2024
Millions of 1:1s flop weekly. The playbook to make them the best meeting, backed by data.
3.71
503
Glad We Met Summary
Glad We Met
Millions of 1:1s flop weekly. The playbook to make them the best meeting, backed by data.
by Steven G. Rogelberg 2024
3.71
503 ratings
HBR's 10 Must Reads for Executive Teams
by Harvard Business Review • 2023
Diversity hires can't fix a culture that refuses to learn. Trust and systemic change can.
3.63
19
HBR's 10 Must Reads for Executive Teams Summary
HBR's 10 Must Reads for Executive Teams
Diversity hires can't fix a culture that refuses to learn. Trust and systemic change can.
by Harvard Business Review 2023
3.63
19 ratings
The Six Secrets of Change
by Michael Fullan • 2008
Six leadership principles that feed each other. Skip employee care, and the whole system collapses.
3.70
476
The Six Secrets of Change Summary
The Six Secrets of Change
Six leadership principles that feed each other. Skip employee care, and the whole system collapses.
by Michael Fullan 2008
3.70
476 ratings
Dream Team
by Ludovic Girodon • 2019
Recruit smart, onboard well, and build the daily rituals that make teams impossible to leave.
4.28
46
Dream Team Summary
Dream Team
Recruit smart, onboard well, and build the daily rituals that make teams impossible to leave.
by Ludovic Girodon 2019
4.28
46 ratings
The EQ Leader
by Steven J. Stein • 2017
IQ explains 9% of job performance. Four trainable competencies that make leaders effective.
3.67
69
The EQ Leader Summary
The EQ Leader
IQ explains 9% of job performance. Four trainable competencies that make leaders effective.
by Steven J. Stein 2017
3.67
69 ratings
Agents Of Change
by John M. Tate • 2017
Turn a 5% retention bump into 85% more profit. The community-driven playbook for insurance agencies.
4.12
26
Agents Of Change Summary
Agents Of Change
Turn a 5% retention bump into 85% more profit. The community-driven playbook for insurance agencies.
by John M. Tate 2017
4.12
26 ratings
The Culture Puzzle
by Mario Moussa • 2021
Culture, not strategy, drives success; the secret is mastering the forces that shape it.
3.83
54
The Culture Puzzle Summary
The Culture Puzzle
Culture, not strategy, drives success; the secret is mastering the forces that shape it.
by Mario Moussa 2021
3.83
54 ratings
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