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Books like What To Do If...?

Powerful Phrases for Dealing with Difficult People
by Renée Evenson • 2013
Scripted lines for tough workplace conflicts, delivered calmly without burning bridges.
3.39
1k+
💼 Workplace Communication🤝 Conflict Resolution💬 Difficult Conversations✋ Assertiveness Training👀 Nonverbal Communication
Powerful Phrases for Dealing with Difficult People Summary
Powerful Phrases for Dealing with Difficult People 98%
Scripted lines for tough workplace conflicts, delivered calmly without burning bridges.
by Renée Evenson 2013
3.39
1k+ ratings
💼 Workplace Communication🤝 Conflict Resolution💬 Difficult Conversations✋ Assertiveness Training👀 Nonverbal Communication
CRUCIAL CONVERSATIONS
by Joseph Grenny • 2002
Tough conversations derail when people clam up or lash out. A method for keeping them productive.
4.07
83k+
🔥 Conflict Resolution💬 Difficult Conversations🏢 Workplace Communication🧠 Emotional Intelligence👂 Active Listening
CRUCIAL CONVERSATIONS Summary
CRUCIAL CONVERSATIONS 98%
Tough conversations derail when people clam up or lash out. A method for keeping them productive.
by Joseph Grenny 2002
4.07
83k+ ratings
🔥 Conflict Resolution💬 Difficult Conversations🏢 Workplace Communication🧠 Emotional Intelligence👂 Active Listening
How to Talk to Anyone at Work
by Leil Lowndes • 2018
72 workplace scripts: how to enter a room, handle a micromanager, and defuse any complainer.
3.54
360
💼 Workplace Communication🏢 Office Politics🧍 Body Language👂 Listening Skills🎤 Presentation Skills
How to Talk to Anyone at Work Summary
How to Talk to Anyone at Work 97%
72 workplace scripts: how to enter a room, handle a micromanager, and defuse any complainer.
by Leil Lowndes 2018
3.54
360 ratings
💼 Workplace Communication🏢 Office Politics🧍 Body Language👂 Listening Skills🎤 Presentation Skills
Thanks for the Feedback
by Douglas Stone • 2014
When feedback stings, you stop hearing it. Skills for receiving criticism without shutting down.
4.05
10k+
💼 Workplace Communication🔄 Feedback Culture🧘 Emotional Regulation🌱 Growth Mindset📈 Professional Development
Thanks for the Feedback Summary
Thanks for the Feedback 97%
When feedback stings, you stop hearing it. Skills for receiving criticism without shutting down.
by Douglas Stone 2014
4.05
10k+ ratings
💼 Workplace Communication🔄 Feedback Culture🧘 Emotional Regulation🌱 Growth Mindset📈 Professional Development
Conflict Fluent
by Emily Taylor • 2021
Every conflict you face gets the same response. There are four other options worth learning.
4.33
6
🧩 Conflict Resolution🗣️ Communication Skills🎭 Conflict Styles✋ Assertiveness🚧 Boundary Setting
Conflict Fluent Summary
Conflict Fluent 97%
Every conflict you face gets the same response. There are four other options worth learning.
by Emily Taylor 2021
4.33
6 ratings
🧩 Conflict Resolution🗣️ Communication Skills🎭 Conflict Styles✋ Assertiveness🚧 Boundary Setting
Managing Narcissists, Blamers, Dramatics and More...
by Mark Murphy • 2019
When blame flies or drama explodes, the exact words that keep you calm and in control.
4.07
193
💥 Workplace Conflict🗣️ Communication Scripts🧩 Personality Types🚧 Setting Boundaries🤝 Conflict Resolution
Managing Narcissists, Blamers, Dramatics and More... Summary
Managing Narcissists, Blamers, Dramatics and More... 97%
When blame flies or drama explodes, the exact words that keep you calm and in control.
by Mark Murphy 2019
4.07
193 ratings
💥 Workplace Conflict🗣️ Communication Scripts🧩 Personality Types🚧 Setting Boundaries🤝 Conflict Resolution
Ask a Manager
by Alison Green • 2018
Every workplace problem is a conversation you are avoiding. Here is exactly what to say.
3.91
2k+
💬 Workplace Communication📋 Management Advice🧭 Career Guidance🗣️ Difficult Conversations📝 Direct Feedback
Ask a Manager Summary
Ask a Manager 97%
Every workplace problem is a conversation you are avoiding. Here is exactly what to say.
by Alison Green 2018
3.91
2k+ ratings
💬 Workplace Communication📋 Management Advice🧭 Career Guidance🗣️ Difficult Conversations📝 Direct Feedback
Difficult Conversations
by Harvard Business Review • 2016
The conversations you avoid define your career. A method for starting them constructively.
3.70
366
💼 Workplace Communication🔄 Interpersonal Dynamics🧠 Emotional Intelligence👂 Active Listening🤝 Conflict Resolution
Difficult Conversations Summary
Difficult Conversations 97%
The conversations you avoid define your career. A method for starting them constructively.
by Harvard Business Review 2016
3.70
366 ratings
💼 Workplace Communication🔄 Interpersonal Dynamics🧠 Emotional Intelligence👂 Active Listening🤝 Conflict Resolution
Coping with Difficult People
by Robert M. Bramson • 1981
Difficult people fall into types. What drives each one, and the exact moves that defuse them.
3.77
661
🏢 Workplace Relationships🤝 Conflict Resolution😤 Difficult Personalities🛡️ De-Escalation Techniques👥 People Managers
Coping with Difficult People Summary
Coping with Difficult People 97%
Difficult people fall into types. What drives each one, and the exact moves that defuse them.
by Robert M. Bramson 1981
3.77
661 ratings
🏢 Workplace Relationships🤝 Conflict Resolution😤 Difficult Personalities🛡️ De-Escalation Techniques👥 People Managers
Working with Difficult People
by Amy Cooper Hakim • 1990
How to disarm the ten types of difficult coworkers and keep your sanity intact.
3.24
190
🏢 Workplace Relationships😤 Difficult Personalities🤝 Conflict Resolution🗣️ Assertive Communication🧘 Emotional Regulation
Working with Difficult People Summary
Working with Difficult People 97%
How to disarm the ten types of difficult coworkers and keep your sanity intact.
by Amy Cooper Hakim 1990
3.24
190 ratings
🏢 Workplace Relationships😤 Difficult Personalities🤝 Conflict Resolution🗣️ Assertive Communication🧘 Emotional Regulation
Crucial Conversations
by Emily Gregory • 2021
Hard conversations follow a pattern. Repeatable skills for staying in dialogue when it matters most.
4.04
2k+
🗣️ Difficult Conversations🤝 Conflict Resolution🛡️ Psychological Safety🔄 Feedback Culture🧘 Emotional Regulation
Crucial Conversations Summary
Crucial Conversations 97%
Hard conversations follow a pattern. Repeatable skills for staying in dialogue when it matters most.
by Emily Gregory 2021
4.04
2k+ ratings
🗣️ Difficult Conversations🤝 Conflict Resolution🛡️ Psychological Safety🔄 Feedback Culture🧘 Emotional Regulation
Just Listen
by Mark Goulston • 2009
Most communication fails because nobody feels understood. A psychiatrist shows what to do about it.
4.06
10k+
💬 Communication Skills🧘 Emotional Regulation👂 Active Listening🗣️ Difficult Conversations🕊️ De-Escalation
Just Listen Summary
Just Listen 97%
Most communication fails because nobody feels understood. A psychiatrist shows what to do about it.
by Mark Goulston 2009
4.06
10k+ ratings
💬 Communication Skills🧘 Emotional Regulation👂 Active Listening🗣️ Difficult Conversations🕊️ De-Escalation
Fierce Conversations
by Susan Scott • 2002
The conversation you're avoiding is costing you. Seven steps for finally having it.
4.00
11k+
🗣️ Tough Conversations⚡ Conflict Resolution💬 Authentic Dialogue🧠 Emotional Intelligence👂 Active Listening
Fierce Conversations Summary
Fierce Conversations 97%
The conversation you're avoiding is costing you. Seven steps for finally having it.
by Susan Scott 2002
4.00
11k+ ratings
🗣️ Tough Conversations⚡ Conflict Resolution💬 Authentic Dialogue🧠 Emotional Intelligence👂 Active Listening
Dealing with Difficult People
by Roy Lilley • 2001
Seven types of difficult people, one playbook. Spot the pattern, tailor the response, end the drama.
3.24
566
🎭 Difficult Personalities⚡ Workplace Conflict👥 People Management💬 Communication Tactics🗣️ Assertive Communication
Dealing with Difficult People Summary
Dealing with Difficult People 97%
Seven types of difficult people, one playbook. Spot the pattern, tailor the response, end the drama.
by Roy Lilley 2001
3.24
566 ratings
🎭 Difficult Personalities⚡ Workplace Conflict👥 People Management💬 Communication Tactics🗣️ Assertive Communication
Connect
by David L. Bradford • 2021
Polite is not close. The skills that bridge that gap, from Stanford's most sought-after course.
4.07
2k+
🗣️ Interpersonal Skills🧠 Emotional Intelligence💬 Feedback Skills🤝 Conflict Resolution🚧 Boundary Setting
Connect Summary
Connect 96%
Polite is not close. The skills that bridge that gap, from Stanford's most sought-after course.
by David L. Bradford 2021
4.07
2k+ ratings
🗣️ Interpersonal Skills🧠 Emotional Intelligence💬 Feedback Skills🤝 Conflict Resolution🚧 Boundary Setting
Resolving Conflicts at Work
by Kenneth Cloke • 2011
Workplace conflict isn't the problem. Ten strategies for finding the real one hiding underneath.
3.79
132
🕊️ Conflict Resolution🤝 Mediation Skills🧠 Emotional Intelligence🏢 Organizational Culture🔄 Systems Thinking
Resolving Conflicts at Work Summary
Resolving Conflicts at Work 96%
Workplace conflict isn't the problem. Ten strategies for finding the real one hiding underneath.
by Kenneth Cloke 2011
3.79
132 ratings
🕊️ Conflict Resolution🤝 Mediation Skills🧠 Emotional Intelligence🏢 Organizational Culture🔄 Systems Thinking
The Good Fight
by Liane Davey • 2019
Conflict avoidance is wired in childhood. Your team pays the price. A method for rewiring it.
4.11
143
🔥 Workplace Conflict🏢 Organizational Culture💬 Difficult Conversations🛡️ Psychological Safety👥 Team Dynamics
The Good Fight Summary
The Good Fight 96%
Conflict avoidance is wired in childhood. Your team pays the price. A method for rewiring it.
by Liane Davey 2019
4.11
143 ratings
🔥 Workplace Conflict🏢 Organizational Culture💬 Difficult Conversations🛡️ Psychological Safety👥 Team Dynamics
Conflict Without Casualties
by Nate Regier • 2017
Workplace drama follows a script you didn't write. Three skills flip it into productive conflict.
3.95
143
🔄 Conflict Transformation🏢 Workplace Dynamics💭 Emotional Responsibility🔁 Relational Patterns🛡️ Psychological Safety
Conflict Without Casualties Summary
Conflict Without Casualties 96%
Workplace drama follows a script you didn't write. Three skills flip it into productive conflict.
by Nate Regier 2017
3.95
143 ratings
🔄 Conflict Transformation🏢 Workplace Dynamics💭 Emotional Responsibility🔁 Relational Patterns🛡️ Psychological Safety
The Customer Service Survival Kit
by Richard S. Gallagher • 2013
The exact words that defuse an angry customer: a frontline survival guide for the worst moments.
3.94
142
🛎️ Customer Service😤 Difficult Customers🧊 Conflict De-Escalation🧠 Emotional Intelligence💬 Workplace Communication
The Customer Service Survival Kit Summary
The Customer Service Survival Kit 96%
The exact words that defuse an angry customer: a frontline survival guide for the worst moments.
by Richard S. Gallagher 2013
3.94
142 ratings
🛎️ Customer Service😤 Difficult Customers🧊 Conflict De-Escalation🧠 Emotional Intelligence💬 Workplace Communication
How to Work with (Almost) Anyone
by Michael Bungay Stanier • 2023
One conversation, a handful of questions: how to design safe, thriving working relationships.
3.50
794
👥 Workplace Relationships🛡️ Psychological Safety💬 Difficult Conversations🗣️ Conversation Frameworks🪞 Self-Awareness
How to Work with (Almost) Anyone Summary
How to Work with (Almost) Anyone 96%
One conversation, a handful of questions: how to design safe, thriving working relationships.
by Michael Bungay Stanier 2023
3.50
794 ratings
👥 Workplace Relationships🛡️ Psychological Safety💬 Difficult Conversations🗣️ Conversation Frameworks🪞 Self-Awareness
The Elevated Communicator
by Maryanne O'Brien • 2021
Four communication styles shape every conversation at work. Learn to adapt without losing yourself.
3.65
266
💬 Workplace Communication🤝 Professional Relationships🧘 Corporate Wellness🗣️ Communication Styles🧠 Emotional Intelligence
The Elevated Communicator Summary
The Elevated Communicator 96%
Four communication styles shape every conversation at work. Learn to adapt without losing yourself.
by Maryanne O'Brien 2021
3.65
266 ratings
💬 Workplace Communication🤝 Professional Relationships🧘 Corporate Wellness🗣️ Communication Styles🧠 Emotional Intelligence
People Styles at Work...And Beyond
by Robert Bolton • 1996
People clash in predictable ways. The fix is bending your style toward theirs when it counts.
3.80
446
🏢 Workplace Dynamics🧩 Behavioral Styles🔍 Personality Types🗣️ Adaptive Communication🪞 Self-Awareness
People Styles at Work...And Beyond Summary
People Styles at Work...And Beyond 96%
People clash in predictable ways. The fix is bending your style toward theirs when it counts.
by Robert Bolton 1996
3.80
446 ratings
🏢 Workplace Dynamics🧩 Behavioral Styles🔍 Personality Types🗣️ Adaptive Communication🪞 Self-Awareness
Communicate with Confidence, Revised and Expanded Edition
by Dianna Booher • 1994
The listening, trust, and feedback skills that make people want to hear what you say next.
3.83
134
🏢 Workplace Communication👂 Active Listening📝 Giving Feedback💬 Difficult Conversations🤝 Credibility And Trust
Communicate with Confidence, Revised and Expanded Edition Summary
Communicate with Confidence, Revised and Expanded Edition 96%
The listening, trust, and feedback skills that make people want to hear what you say next.
by Dianna Booher 1994
3.83
134 ratings
🏢 Workplace Communication👂 Active Listening📝 Giving Feedback💬 Difficult Conversations🤝 Credibility And Trust
Crucial Accountability
by Kerry Patterson • 2013
How to hold anyone accountable without attacking, avoiding, or making it worse.
4.09
3k+
🗣️ Difficult Conversations📋 Workplace Accountability🤝 Conflict Resolution💬 Feedback Techniques🏢 Workplace Communication
Crucial Accountability Summary
Crucial Accountability 96%
How to hold anyone accountable without attacking, avoiding, or making it worse.
by Kerry Patterson 2013
4.09
3k+ ratings
🗣️ Difficult Conversations📋 Workplace Accountability🤝 Conflict Resolution💬 Feedback Techniques🏢 Workplace Communication
The Art and Science of Communication
by P.S. Perkins • 2008
93% of communication is not your words. A guide to the rest.
3.33
36
🏢 Workplace Communication💬 Interpersonal Communication🤐 Nonverbal Communication🎤 Public Speaking🤝 Team Dynamics
The Art and Science of Communication Summary
The Art and Science of Communication 96%
93% of communication is not your words. A guide to the rest.
by P.S. Perkins 2008
3.33
36 ratings
🏢 Workplace Communication💬 Interpersonal Communication🤐 Nonverbal Communication🎤 Public Speaking🤝 Team Dynamics
Interpersonal Edge
by Daneen Skube • 2006
A single method for getting heard and turning adversaries into allies, in every relationship.
3.38
8
💼 Workplace Communication⚔️ Conflict Resolution🧠 Emotional Intelligence🧛 Difficult People🚧 Boundaries Setting
Interpersonal Edge Summary
Interpersonal Edge 96%
A single method for getting heard and turning adversaries into allies, in every relationship.
by Daneen Skube 2006
3.38
8 ratings
💼 Workplace Communication⚔️ Conflict Resolution🧠 Emotional Intelligence🧛 Difficult People🚧 Boundaries Setting
The Hard Truth About Soft Skills
by Peggy Klaus • 2008
Seventy-five percent of career success relies on skills school never taught. Here's what they are.
3.53
548
🔑 Soft Skills💬 Workplace Communication🧠 Emotional Intelligence🏢 Office Politics🏷️ Personal Branding
The Hard Truth About Soft Skills Summary
The Hard Truth About Soft Skills 96%
Seventy-five percent of career success relies on skills school never taught. Here's what they are.
by Peggy Klaus 2008
3.53
548 ratings
🔑 Soft Skills💬 Workplace Communication🧠 Emotional Intelligence🏢 Office Politics🏷️ Personal Branding
Hostage at the Table
by George Kohlrieser • 2006
A hostage negotiator reveals your organization's most dangerous place: the conflict nobody names.
4.07
546
🔥 Conflict Resolution🧠 Emotional Intelligence🛡️ Psychological Safety🤝 Negotiation Tactics💬 Difficult Conversations
Hostage at the Table Summary
Hostage at the Table 96%
A hostage negotiator reveals your organization's most dangerous place: the conflict nobody names.
by George Kohlrieser 2006
4.07
546 ratings
🔥 Conflict Resolution🧠 Emotional Intelligence🛡️ Psychological Safety🤝 Negotiation Tactics💬 Difficult Conversations
Feedback (and Other Dirty Words)
by M. Tamra Chandler • 2019
Feedback dread is biology, not destiny. The step-by-step fix for turning it into growth.
3.71
184
🏢 Feedback Culture💬 Workplace Communication🎯 Giving Feedback🎧 Receiving Feedback🛡️ Psychological Safety
Feedback (and Other Dirty Words) Summary
Feedback (and Other Dirty Words) 96%
Feedback dread is biology, not destiny. The step-by-step fix for turning it into growth.
by M. Tamra Chandler 2019
3.71
184 ratings
🏢 Feedback Culture💬 Workplace Communication🎯 Giving Feedback🎧 Receiving Feedback🛡️ Psychological Safety
Active Listening Techniques
by Nixaly Leonardo • 2020
The 30-tool method for hearing what people actually mean, not just what they say.
3.73
329
🎧 Active Listening🌊 Emotional Management💬 Tough Conversations💼 Workplace Communication📝 Constructive Feedback
Active Listening Techniques Summary
Active Listening Techniques 96%
The 30-tool method for hearing what people actually mean, not just what they say.
by Nixaly Leonardo 2020
3.73
329 ratings
🎧 Active Listening🌊 Emotional Management💬 Tough Conversations💼 Workplace Communication📝 Constructive Feedback
Clear Leadership
by Gervase R. Bushe • 2005
Unchecked assumptions about coworkers poison teams. A practice for restoring clarity and trust.
3.93
176
🧩 Team Dynamics🤝 Workplace Trust🪞 Self-Awareness At Work💬 Difficult Conversations🧠 Emotional Intelligence
Clear Leadership Summary
Clear Leadership 96%
Unchecked assumptions about coworkers poison teams. A practice for restoring clarity and trust.
by Gervase R. Bushe 2005
3.93
176 ratings
🧩 Team Dynamics🤝 Workplace Trust🪞 Self-Awareness At Work💬 Difficult Conversations🧠 Emotional Intelligence
3 Vital Questions
by David Emerald • 2019
Stop reacting to drama and start creating outcomes: the three questions that refocus your workplace.
4.22
144
⚔️ Workplace Conflict🏢 Organizational Culture🧠 Emotional Intelligence🎯 Personal Accountability🤝 Coaching Mindset
3 Vital Questions Summary
3 Vital Questions 96%
Stop reacting to drama and start creating outcomes: the three questions that refocus your workplace.
by David Emerald 2019
4.22
144 ratings
⚔️ Workplace Conflict🏢 Organizational Culture🧠 Emotional Intelligence🎯 Personal Accountability🤝 Coaching Mindset
Smart Talk
by Lisa B. Marshall • 2013
From handshakes to hard conversations: the skills that get you past awkward and into influence.
3.77
265
🗣️ Interpersonal Communication🎤 Public Speaking💬 Conversation Skills🤝 Networking⚡ Difficult Conversations
Smart Talk Summary
Smart Talk 96%
From handshakes to hard conversations: the skills that get you past awkward and into influence.
by Lisa B. Marshall 2013
3.77
265 ratings
🗣️ Interpersonal Communication🎤 Public Speaking💬 Conversation Skills🤝 Networking⚡ Difficult Conversations
Effective Communication
by D.K. Publishing • 2015
Speak, write, listen, negotiate: the communication skills that define effective management.
3.78
32
🗣️ Workplace Communication📋 Management Skills👂 Active Listening🤝 Conflict Resolution🎤 Public Speaking
Effective Communication Summary
Effective Communication 96%
Speak, write, listen, negotiate: the communication skills that define effective management.
by D.K. Publishing 2015
3.78
32 ratings
🗣️ Workplace Communication📋 Management Skills👂 Active Listening🤝 Conflict Resolution🎤 Public Speaking
HBR Guide to Emotional Intelligence
by Harvard Business Review • 2017
The practical playbook for turning your emotions into workplace data, not drama.
3.88
363
🧠 Emotional Intelligence🏢 Workplace Culture💬 Communication Skills💪 Resilience Training🤝 Empathy At Work
HBR Guide to Emotional Intelligence Summary
HBR Guide to Emotional Intelligence 96%
The practical playbook for turning your emotions into workplace data, not drama.
by Harvard Business Review 2017
3.88
363 ratings
🧠 Emotional Intelligence🏢 Workplace Culture💬 Communication Skills💪 Resilience Training🤝 Empathy At Work
Mastering Communication at Work
by Ethan F. Becker • 2009
Communication is trainable. Master the art of adapting to how any listener processes information.
3.68
224
🗣️ Workplace Communication🏛️ Classical Rhetoric🎯 Constructive Criticism🔥 Employee Motivation🖼️ Framing Messages
Mastering Communication at Work Summary
Mastering Communication at Work 96%
Communication is trainable. Master the art of adapting to how any listener processes information.
by Ethan F. Becker 2009
3.68
224 ratings
🗣️ Workplace Communication🏛️ Classical Rhetoric🎯 Constructive Criticism🔥 Employee Motivation🖼️ Framing Messages
The 5 Essential People Skills
by Dale Carnegie • 2004
Most people bulldoze or retreat. The five skills that put a third option on the table.
3.72
858
🗣️ Assertive Communication💼 Workplace Communication🤝 Conflict Resolution🎯 Persuasion Techniques👂 Active Listening
The 5 Essential People Skills Summary
The 5 Essential People Skills 96%
Most people bulldoze or retreat. The five skills that put a third option on the table.
by Dale Carnegie 2004
3.72
858 ratings
🗣️ Assertive Communication💼 Workplace Communication🤝 Conflict Resolution🎯 Persuasion Techniques👂 Active Listening
The Art of Connection
by Michael J. Gelb • 2017
Leadership that feels like connection, not command: the learnable skills that make it real.
3.75
142
📈 Leadership Development🤝 Interpersonal Skills👂 Active Listening⚖️ Conflict Resolution🧘 Emotional Regulation
The Art of Connection Summary
The Art of Connection 96%
Leadership that feels like connection, not command: the learnable skills that make it real.
by Michael J. Gelb 2017
3.75
142 ratings
📈 Leadership Development🤝 Interpersonal Skills👂 Active Listening⚖️ Conflict Resolution🧘 Emotional Regulation
Unmuted
by Heather Hansen • 2022
Why you stay silent and how to speak up confidently, connect across cultures, and be heard.
3.60
20
🗣️ Business Communication🛡️ Psychological Safety🎥 Virtual Presence🌍 Global English👂 Active Listening
Unmuted Summary
Unmuted 96%
Why you stay silent and how to speak up confidently, connect across cultures, and be heard.
by Heather Hansen 2022
3.60
20 ratings
🗣️ Business Communication🛡️ Psychological Safety🎥 Virtual Presence🌍 Global English👂 Active Listening
Improve Your People Skills
by Patrick King • 2017
The secret to people skills: figure out what people want and give it to them first.
3.86
266
🗣️ Social Skills👂 Active Listening💬 Communication Styles🤝 Conflict Resolution🧠 Emotional Intelligence
Improve Your People Skills Summary
Improve Your People Skills 96%
The secret to people skills: figure out what people want and give it to them first.
by Patrick King 2017
3.86
266 ratings
🗣️ Social Skills👂 Active Listening💬 Communication Styles🤝 Conflict Resolution🧠 Emotional Intelligence
Non-Verbal Communication
by Phillip Roy • 2012
The silent signals that decide if you get the job, the sale, or the date.
5.00
1
🤫 Nonverbal Communication🤝 Interpersonal Skills🌍 Cultural Sensitivity📈 Career Development👂 Active Listening
Non-Verbal Communication Summary
Non-Verbal Communication 96%
The silent signals that decide if you get the job, the sale, or the date.
by Phillip Roy 2012
5.00
1 ratings
🤫 Nonverbal Communication🤝 Interpersonal Skills🌍 Cultural Sensitivity📈 Career Development👂 Active Listening
Executive Presence
by Harrison Monarth • 2019
Presence is trainable. The specific behaviors that signal leadership, even before you speak.
3.61
290
🏢 Executive Presence🧘 Emotional Regulation🧠 Social Intelligence🏷️ Personal Branding📖 Business Storytelling
Executive Presence Summary
Executive Presence 96%
Presence is trainable. The specific behaviors that signal leadership, even before you speak.
by Harrison Monarth 2019
3.61
290 ratings
🏢 Executive Presence🧘 Emotional Regulation🧠 Social Intelligence🏷️ Personal Branding📖 Business Storytelling
Smart, Not Loud
by Jessica Chen • 2024
Being indispensable isn't the same as being noticed. The tactics that close the gap.
3.92
334
🗣️ Workplace Communication🤫 Quiet Leadership📢 Self-Advocacy🏷️ Personal Branding🌐 Cultural Friction
Smart, Not Loud Summary
Smart, Not Loud 96%
Being indispensable isn't the same as being noticed. The tactics that close the gap.
by Jessica Chen 2024
3.92
334 ratings
🗣️ Workplace Communication🤫 Quiet Leadership📢 Self-Advocacy🏷️ Personal Branding🌐 Cultural Friction
Nice Girls Don't Speak Up or Stand Out
by Lois P. Frankel • 2020
Specific scripts for the conversations where being agreeable gets women overlooked at work.
3.35
250
💬 Workplace Communication👩‍💼 Women In Business📣 Self-Advocacy✋ Assertiveness Training🗣️ Difficult Conversations
Nice Girls Don't Speak Up or Stand Out Summary
Nice Girls Don't Speak Up or Stand Out 95%
Specific scripts for the conversations where being agreeable gets women overlooked at work.
by Lois P. Frankel 2020
3.35
250 ratings
💬 Workplace Communication👩‍💼 Women In Business📣 Self-Advocacy✋ Assertiveness Training🗣️ Difficult Conversations
How to Deal With Difficult People
by Gill Hasson • 2014
Three types of difficult people, the script that disarms each, and the moment each script fails.
3.52
717
💢 Interpersonal Conflict☠️ Toxic People🗣️ Communication Skills✋ Assertiveness Training🚧 Boundary Setting
How to Deal With Difficult People Summary
How to Deal With Difficult People 95%
Three types of difficult people, the script that disarms each, and the moment each script fails.
by Gill Hasson 2014
3.52
717 ratings
💢 Interpersonal Conflict☠️ Toxic People🗣️ Communication Skills✋ Assertiveness Training🚧 Boundary Setting
How to Have That Difficult Conversation You've Been Avoiding with your Spouse, Adult Child, Boss, Coworker, Best Friend, Parent, or Someone You're Dating
by Henry Cloud • 2003
Turn the conversation you have been avoiding into the one that saves the relationship.
3.99
1k+
🗣️ Difficult Conversations❤️ Compassionate Communication🚧 Boundary Setting🧠 Emotional Intelligence🔧 Relationship Repair
How to Have That Difficult Conversation You've Been Avoiding with your Spouse, Adult Child, Boss, Coworker, Best Friend, Parent, or Someone You're Dating Summary
How to Have That Difficult Conversation You've Been Avoiding with your Spouse, Adult Child, Boss, Coworker, Best Friend, Parent, or Someone You're Dating 95%
Turn the conversation you have been avoiding into the one that saves the relationship.
by Henry Cloud 2003
3.99
1k+ ratings
🗣️ Difficult Conversations❤️ Compassionate Communication🚧 Boundary Setting🧠 Emotional Intelligence🔧 Relationship Repair
Conflicted
by Ian Leslie • 2021
Disagreement is not a breakdown. It is the raw material of progress, and most teams waste it.
4.16
787
🗣️ Difficult Conversations🧠 Intellectual Humility💭 Emotional Regulation🌍 Cross-Cultural Communication🏗️ Trust Building
Conflicted Summary
Conflicted 95%
Disagreement is not a breakdown. It is the raw material of progress, and most teams waste it.
by Ian Leslie 2021
4.16
787 ratings
🗣️ Difficult Conversations🧠 Intellectual Humility💭 Emotional Regulation🌍 Cross-Cultural Communication🏗️ Trust Building
Surrounded by Idiots
by Thomas Erikson • 2014
They aren't idiots, just unlike you. A behavioral shortcut to making every conversation land.
3.51
78k+
🏢 Business Communication🧩 Personality Typing🗣️ Communication Styles🎯 Disc Model🤝 Conflict Resolution
Surrounded by Idiots Summary
Surrounded by Idiots 95%
They aren't idiots, just unlike you. A behavioral shortcut to making every conversation land.
by Thomas Erikson 2014
3.51
78k+ ratings
🏢 Business Communication🧩 Personality Typing🗣️ Communication Styles🎯 Disc Model🤝 Conflict Resolution
Big Talk, Small Talk (and Everything in Between)
by Shola Kaye • 2020
The small talk you dread, the tough conversations you avoid, and a playbook for both.
3.64
14
🗣️ Communication Skills💼 Workplace Communication🫂 Small Talk👂 Active Listening🕺 Body Language
Big Talk, Small Talk (and Everything in Between) Summary
Big Talk, Small Talk (and Everything in Between) 95%
The small talk you dread, the tough conversations you avoid, and a playbook for both.
by Shola Kaye 2020
3.64
14 ratings
🗣️ Communication Skills💼 Workplace Communication🫂 Small Talk👂 Active Listening🕺 Body Language
Art of Asking, The
by Terry J. Fadem • 2008
Answers are everywhere. The skill that separates effective managers is knowing what to ask.
3.61
701
💬 Managerial Communication🔍 Inquiry Techniques👂 Active Listening🗣️ Difficult Conversations⚡ Workplace Power
Art of Asking, The Summary
Art of Asking, The 95%
Answers are everywhere. The skill that separates effective managers is knowing what to ask.
by Terry J. Fadem 2008
3.61
701 ratings
💬 Managerial Communication🔍 Inquiry Techniques👂 Active Listening🗣️ Difficult Conversations⚡ Workplace Power
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