For You Themes Lists Trending
Start free trial
EnglishEnglish
EspañolSpanish
简体中文Chinese
繁體中文Chinese (Traditional)
FrançaisFrench
DeutschGerman
日本語Japanese
PortuguêsPortuguese
ItalianoItalian
한국어Korean
РусскийRussian
NederlandsDutch
العربيةArabic
PolskiPolish
हिन्दीHindi
Tiếng ViệtVietnamese
SvenskaSwedish
ΕλληνικάGreek
TürkçeTurkish
ไทยThai
ČeštinaCzech
RomânăRomanian
MagyarHungarian
УкраїнськаUkrainian
IndonesiaIndonesian
DanskDanish
SuomiFinnish
БългарскиBulgarian
עבריתHebrew
NorskNorwegian
HrvatskiCroatian
CatalàCatalan
SlovenčinaSlovak
LietuviųLithuanian
SlovenščinaSlovenian
СрпскиSerbian
EestiEstonian
LatviešuLatvian
فارسیPersian
മലയാളംMalayalam
தமிழ்Tamil
اردوUrdu
SoBrief
Trending Themes Lists New Genres Authors
Searching...

Books like The Membership Economy

The Forever Transaction
by Robbie Kellman Baxter • 2020
Build a subscription around an ongoing promise, and customers stop looking elsewhere.
4.01
244
🔄 Subscription Models🌐 Subscription Economy🎯 Customer Centricity💰 Customer Lifetime Value🏷️ Pricing Strategy
The Forever Transaction Summary
The Forever Transaction 98%
Build a subscription around an ongoing promise, and customers stop looking elsewhere.
by Robbie Kellman Baxter 2020
4.01
244 ratings
🔄 Subscription Models🌐 Subscription Economy🎯 Customer Centricity💰 Customer Lifetime Value🏷️ Pricing Strategy
The Automatic Customer
by John Warrillow • 2015
Nine ways to turn one-time buyers into subscribers, and why the math makes it essential.
4.08
2k+
🏗️ Subscription Models💰 Recurring Revenue📐 Business Model Design🔁 Customer Retention🌐 Subscription Economy
The Automatic Customer Summary
The Automatic Customer 98%
Nine ways to turn one-time buyers into subscribers, and why the math makes it essential.
by John Warrillow 2015
4.08
2k+ ratings
🏗️ Subscription Models💰 Recurring Revenue📐 Business Model Design🔁 Customer Retention🌐 Subscription Economy
Customer Success
by Nick Mehta • 2016
In subscriptions, the first sale is the smallest part. The real money requires a retention system.
4.00
1k+
📉 Customer Retention🔄 Subscription Economy📈 Product-Led Growth🤝 Customer Success Movement📊 SaaS Metrics
Customer Success Summary
Customer Success 96%
In subscriptions, the first sale is the smallest part. The real money requires a retention system.
by Nick Mehta 2016
4.00
1k+ ratings
📉 Customer Retention🔄 Subscription Economy📈 Product-Led Growth🤝 Customer Success Movement📊 SaaS Metrics
The Seven Pillars of Customer Success
by Wayne McCulloch • 2021
Turn customer success into a growth engine. Seven pillars, from onboarding to advocacy.
4.16
245
🧭 Customer Success Management🔄 Subscription Business💻 B2B SaaS📈 Scaling Operations🔒 Retention Strategy
The Seven Pillars of Customer Success Summary
The Seven Pillars of Customer Success 96%
Turn customer success into a growth engine. Seven pillars, from onboarding to advocacy.
by Wayne McCulloch 2021
4.16
245 ratings
🧭 Customer Success Management🔄 Subscription Business💻 B2B SaaS📈 Scaling Operations🔒 Retention Strategy
Digital Hesitation
by Thomas Lah • 2022
B2B digital transformation fails on pricing, sales, and partnering. Fix them in that order.
4.23
30
🖥️ Digital Transformation🔄 Subscription Models🤝 Customer Success💰 Pricing Strategy📊 Data-Driven Sales
Digital Hesitation Summary
Digital Hesitation 96%
B2B digital transformation fails on pricing, sales, and partnering. Fix them in that order.
by Thomas Lah 2022
4.23
30 ratings
🖥️ Digital Transformation🔄 Subscription Models🤝 Customer Success💰 Pricing Strategy📊 Data-Driven Sales
Never Lose a Customer Again
by Joey Coleman • 2018
After the sale, keep the customer: a hundred-day playbook to turn one-time buyers into advocates.
4.18
1k+
📈 Customer Retention✨ Customer Experience🚀 Onboarding📣 Customer Advocacy🗺️ Customer Journey
Never Lose a Customer Again Summary
Never Lose a Customer Again 95%
After the sale, keep the customer: a hundred-day playbook to turn one-time buyers into advocates.
by Joey Coleman 2018
4.18
1k+ ratings
📈 Customer Retention✨ Customer Experience🚀 Onboarding📣 Customer Advocacy🗺️ Customer Journey
Amazon
by Natalie Berg • 2019
The company that started with books now controls the infrastructure for how America buys everything.
3.77
196
🛒 Retail Strategy📦 E-Commerce🏭 Supply Chain Management🎯 Customer Centricity🔄 Subscription Models
Amazon Summary
Amazon 95%
The company that started with books now controls the infrastructure for how America buys everything.
by Natalie Berg 2019
3.77
196 ratings
🛒 Retail Strategy📦 E-Commerce🏭 Supply Chain Management🎯 Customer Centricity🔄 Subscription Models
Customer-Led Growth
by David Jackson • 2021
Retention, not acquisition, drives SaaS valuations. The playbook for customer-led growth.
4.31
13
☁️ Saas Business Models🤝 Customer Success🏗️ Organizational Design🔄 Recurring Revenue📊 Business Metrics
Customer-Led Growth Summary
Customer-Led Growth 95%
Retention, not acquisition, drives SaaS valuations. The playbook for customer-led growth.
by David Jackson 2021
4.31
13 ratings
☁️ Saas Business Models🤝 Customer Success🏗️ Organizational Design🔄 Recurring Revenue📊 Business Metrics
Software as a Science
by Dan Martell • 2024
SaaS growth has three levers. Pull them in the right order, and plateaus become launchpads.
4.53
169
🚀 Saas Founders🔄 Subscription Revenue🧩 Growth Frameworks⭐ Customer Success💲 Pricing Strategy
Software as a Science Summary
Software as a Science 95%
SaaS growth has three levers. Pull them in the right order, and plateaus become launchpads.
by Dan Martell 2024
4.53
169 ratings
🚀 Saas Founders🔄 Subscription Revenue🧩 Growth Frameworks⭐ Customer Success💲 Pricing Strategy
Unlocking the Customer Value Chain
by Thales S Teixeira • 2019
Disruption follows the customer chain, not the technology curve. The next break is predictable.
4.05
22
🧨 Disruption Theory🔄 Business Model Innovation🗺️ Customer Journey Mapping📈 Startup Scaling👁️ Consumer Behavior
Unlocking the Customer Value Chain Summary
Unlocking the Customer Value Chain 95%
Disruption follows the customer chain, not the technology curve. The next break is predictable.
by Thales S Teixeira 2019
4.05
22 ratings
🧨 Disruption Theory🔄 Business Model Innovation🗺️ Customer Journey Mapping📈 Startup Scaling👁️ Consumer Behavior
The Pricing Roadmap
by Ulrik Lehrskov-Schmidt • 2023
B2B SaaS pricing done backwards: build the structure around who pays, not what you built.
5.00
1
💰 Pricing Strategy☁️ B2b Saas📊 Value-Based Pricing🔧 Jobs To Be Done🔄 Subscription Models
The Pricing Roadmap Summary
The Pricing Roadmap 95%
B2B SaaS pricing done backwards: build the structure around who pays, not what you built.
by Ulrik Lehrskov-Schmidt 2023
5.00
1 ratings
💰 Pricing Strategy☁️ B2b Saas📊 Value-Based Pricing🔧 Jobs To Be Done🔄 Subscription Models
The Digital Transformation Playbook
by David L. Rogers • 2016
Five outdated assumptions that derail digital transformation before any technology gets installed.
4.09
898
🖥️ Digital Strategy🔄 Business Transformation🏗️ Platform Economics📊 Data Strategy🔬 Lean Methodology
The Digital Transformation Playbook Summary
The Digital Transformation Playbook 95%
Five outdated assumptions that derail digital transformation before any technology gets installed.
by David L. Rogers 2016
4.09
898 ratings
🖥️ Digital Strategy🔄 Business Transformation🏗️ Platform Economics📊 Data Strategy🔬 Lean Methodology
Product-Led Growth
by Wes Bush • 2019
Replace your sales team with a product users try, love, and buy without a sales call.
4.09
2k+
🚀 SaaS Growth🎯 Go-To-Market Strategy📋 User Onboarding💲 Pricing Strategy🧲 Customer Retention
Product-Led Growth Summary
Product-Led Growth 95%
Replace your sales team with a product users try, love, and buy without a sales call.
by Wes Bush 2019
4.09
2k+ ratings
🚀 SaaS Growth🎯 Go-To-Market Strategy📋 User Onboarding💲 Pricing Strategy🧲 Customer Retention
The Pricing Roadmap
by Ulrik Lehrskov-Schmidt • 2023
SaaS pricing is a design job. How to build models that customers love and committees approve.
4.49
183
💻 Saas Pricing💎 Value-Based Pricing🧠 Behavioral Economics🔄 Subscription Models🎯 Customer Segmentation
The Pricing Roadmap Summary
The Pricing Roadmap 95%
SaaS pricing is a design job. How to build models that customers love and committees approve.
by Ulrik Lehrskov-Schmidt 2023
4.49
183 ratings
💻 Saas Pricing💎 Value-Based Pricing🧠 Behavioral Economics🔄 Subscription Models🎯 Customer Segmentation
Forget the Funnel
by Georgiana Laudi • 2023
Stop chasing leaky funnels. The customer insight method that turned revenue up 900% in two years.
4.14
159
📊 Saas Marketing🧭 Customer Experience🎯 Jobs-To-Be-Done🗺️ Customer Journey🏆 Customer Success
Forget the Funnel Summary
Forget the Funnel 95%
Stop chasing leaky funnels. The customer insight method that turned revenue up 900% in two years.
by Georgiana Laudi 2023
4.14
159 ratings
📊 Saas Marketing🧭 Customer Experience🎯 Jobs-To-Be-Done🗺️ Customer Journey🏆 Customer Success
The Ultimate Question 2.0
by Fred Reichheld • 2011
One question measures genuine loyalty. Build a feedback system around it and outgrow your rivals.
3.87
1k+
🏆 Customer Loyalty🔄 Customer Feedback Loops📣 Word Of Mouth Growth👥 Employee Engagement📊 Data-Driven Management
The Ultimate Question 2.0 Summary
The Ultimate Question 2.0 95%
One question measures genuine loyalty. Build a feedback system around it and outgrow your rivals.
by Fred Reichheld 2011
3.87
1k+ ratings
🏆 Customer Loyalty🔄 Customer Feedback Loops📣 Word Of Mouth Growth👥 Employee Engagement📊 Data-Driven Management
Retention Point
by Robert Skrob • 2018
Churn is the real enemy. The cure is one repeatable moment that makes a subscriber permanent.
3.73
309
🎯 Customer Retention🔄 Membership Economy🤝 Member Engagement🏘️ Community Building🧭 Onboarding Strategy
Retention Point Summary
Retention Point 95%
Churn is the real enemy. The cure is one repeatable moment that makes a subscriber permanent.
by Robert Skrob 2018
3.73
309 ratings
🎯 Customer Retention🔄 Membership Economy🤝 Member Engagement🏘️ Community Building🧭 Onboarding Strategy
Winning on Purpose
by Fred Reichheld • 2021
Why customer devotion beats quarterly earnings, tracked with one number even Wall Street respects.
3.97
428
🧲 Customer Loyalty🔄 Customer Retention🎯 Corporate Purpose⭐ Service Excellence🏛️ Organizational Culture
Winning on Purpose Summary
Winning on Purpose 95%
Why customer devotion beats quarterly earnings, tracked with one number even Wall Street respects.
by Fred Reichheld 2021
3.97
428 ratings
🧲 Customer Loyalty🔄 Customer Retention🎯 Corporate Purpose⭐ Service Excellence🏛️ Organizational Culture
Unlocking the Customer Value Chain
by Thales S. Teixeira • 2019
Giants fall not from worse tech, but when a startup removes the pain from a single purchase step.
4.44
434
🖥️ Digital Disruption💡 Business Model Innovation🛒 Consumer Behavior📉 Disruption Theory🎯 Customer Centricity
Unlocking the Customer Value Chain Summary
Unlocking the Customer Value Chain 95%
Giants fall not from worse tech, but when a startup removes the pain from a single purchase step.
by Thales S. Teixeira 2019
4.44
434 ratings
🖥️ Digital Disruption💡 Business Model Innovation🛒 Consumer Behavior📉 Disruption Theory🎯 Customer Centricity
Converted
by Neil Hoyne • 2022
Your best customers are hiding in your data. How to find them before your competitors do.
3.88
335
📊 Customer Analytics🧠 Behavioral Economics🔄 Customer Retention🧪 Iterative Testing📈 Data Strategy
Converted Summary
Converted 95%
Your best customers are hiding in your data. How to find them before your competitors do.
by Neil Hoyne 2022
3.88
335 ratings
📊 Customer Analytics🧠 Behavioral Economics🔄 Customer Retention🧪 Iterative Testing📈 Data Strategy
Bezonomics
by Brian Dumaine • 2020
The self-reinforcing loop that built Amazon's empire, and how the best companies are stealing it.
3.76
2k+
🛒 E-Commerce🏗️ Platform Business Models🤖 AI-Powered Growth🎯 Customer Centricity💥 Digital Disruption
Bezonomics Summary
Bezonomics 95%
The self-reinforcing loop that built Amazon's empire, and how the best companies are stealing it.
by Brian Dumaine 2020
3.76
2k+ ratings
🛒 E-Commerce🏗️ Platform Business Models🤖 AI-Powered Growth🎯 Customer Centricity💥 Digital Disruption
Behind the Cloud
by Marc Benioff • 2009
How a subscription website sparked a billion-dollar revolt against the enterprise software industry.
3.78
5k+
🚀 Startup Playbooks🥷 Guerrilla Marketing🎯 Customer Success🔄 Subscription Models🌐 Platform Ecosystems
Behind the Cloud Summary
Behind the Cloud 94%
How a subscription website sparked a billion-dollar revolt against the enterprise software industry.
by Marc Benioff 2009
3.78
5k+ ratings
🚀 Startup Playbooks🥷 Guerrilla Marketing🎯 Customer Success🔄 Subscription Models🌐 Platform Ecosystems
Startup Cxo
by Matt Blumberg • 2021
Most SaaS revenue comes after the contract. A field guide for the CCO who owns it.
4.00
68
🖥️ Saas Scaling⭐ Customer Success🔄 Customer Lifecycle🗺️ Journey Mapping📈 Data-Driven Service
Startup Cxo Summary
Startup Cxo 94%
Most SaaS revenue comes after the contract. A field guide for the CCO who owns it.
by Matt Blumberg 2021
4.00
68 ratings
🖥️ Saas Scaling⭐ Customer Success🔄 Customer Lifecycle🗺️ Journey Mapping📈 Data-Driven Service
The Customer Centricity Playbook
by Peter Fader • 2018
The average customer is a dangerous myth. Your real profits come from a tiny, identifiable fraction.
3.76
319
📊 Customer Analytics💻 CRM Strategy🔄 Retention Marketing📈 Data-Driven Strategy🎯 Customer Segmentation
The Customer Centricity Playbook Summary
The Customer Centricity Playbook 94%
The average customer is a dangerous myth. Your real profits come from a tiny, identifiable fraction.
by Peter Fader 2018
3.76
319 ratings
📊 Customer Analytics💻 CRM Strategy🔄 Retention Marketing📈 Data-Driven Strategy🎯 Customer Segmentation
Customer Obsessed
by Eric Berridge • 2016
Customer experience fails in a silo. The fix spans design, data, diversity, and employee engagement.
3.21
48
🤝 Customer Experience👥 Employee Engagement📊 Data-Driven Business💻 Digital Transformation⚖️ Gender Diversity
Customer Obsessed Summary
Customer Obsessed 94%
Customer experience fails in a silo. The fix spans design, data, diversity, and employee engagement.
by Eric Berridge 2016
3.21
48 ratings
🤝 Customer Experience👥 Employee Engagement📊 Data-Driven Business💻 Digital Transformation⚖️ Gender Diversity
The Product-Led Playbook
by Wes Bush • 2024
Your product can close deals. The system for unlocking self-serve revenue with a tiny team.
4.42
55
🧲 Product-Led Growth☁️ SaaS Go-To-Market📘 Startup Playbooks🗺️ Product Strategy🏁 Onboarding Design
The Product-Led Playbook Summary
The Product-Led Playbook 94%
Your product can close deals. The system for unlocking self-serve revenue with a tiny team.
by Wes Bush 2024
4.42
55 ratings
🧲 Product-Led Growth☁️ SaaS Go-To-Market📘 Startup Playbooks🗺️ Product Strategy🏁 Onboarding Design
Customer Relationship Management
by 50Minutes • 2017
How to segment, personalize, and measure your way to lower churn and higher customer lifetime value.
3.50
2
🎯 Customer-Centricity🛎️ Customer Experience📊 Data-Driven Marketing🔄 Customer Retention📡 Multichannel Marketing
Customer Relationship Management Summary
Customer Relationship Management 94%
How to segment, personalize, and measure your way to lower churn and higher customer lifetime value.
by 50Minutes 2017
3.50
2 ratings
🎯 Customer-Centricity🛎️ Customer Experience📊 Data-Driven Marketing🔄 Customer Retention📡 Multichannel Marketing
Rocket
by Michael J. Silverstein • 2015
Customer surveys do not create breakthroughs. Winning brands build advocates who sell for them.
3.37
54
📊 Brand Strategy🎯 Customer Loyalty📣 Brand Advocacy💥 Disruptive Innovation🧠 Consumer Psychology
Rocket Summary
Rocket 94%
Customer surveys do not create breakthroughs. Winning brands build advocates who sell for them.
by Michael J. Silverstein 2015
3.37
54 ratings
📊 Brand Strategy🎯 Customer Loyalty📣 Brand Advocacy💥 Disruptive Innovation🧠 Consumer Psychology
Reinvent Your Business Model
by Mark W. Johnson • 2018
New growth doesn't come from new products. It comes from new business models, systematically built.
3.98
108
🧱 Business Model Design🔧 Jobs-To-Be-Done🌐 Market Creation🏢 Corporate Innovation⚡ Incumbent Disruption
Reinvent Your Business Model Summary
Reinvent Your Business Model 94%
New growth doesn't come from new products. It comes from new business models, systematically built.
by Mark W. Johnson 2018
3.98
108 ratings
🧱 Business Model Design🔧 Jobs-To-Be-Done🌐 Market Creation🏢 Corporate Innovation⚡ Incumbent Disruption
Ecommerce Evolved
by Tanner Larsson • 2016
Ditch your online store. Funnels, not catalogs, turn ad spend into recurring ecommerce profit.
4.42
401
🛒 Ecommerce Strategy🔻 Sales Funnels🔁 Recurring Revenue📈 Conversion Optimization💰 Product Pricing
Ecommerce Evolved Summary
Ecommerce Evolved 94%
Ditch your online store. Funnels, not catalogs, turn ad spend into recurring ecommerce profit.
by Tanner Larsson 2016
4.42
401 ratings
🛒 Ecommerce Strategy🔻 Sales Funnels🔁 Recurring Revenue📈 Conversion Optimization💰 Product Pricing
Web 2.0
by Amy Shuen • 2007
Your users are your best asset: why giving products away builds billion-dollar businesses.
3.32
149
🏗️ Platform Economics🔗 Network Effects🆓 Freemium Models🔓 Open Innovation📊 Data-Driven Strategy
Web 2.0 Summary
Web 2.0 94%
Your users are your best asset: why giving products away builds billion-dollar businesses.
by Amy Shuen 2007
3.32
149 ratings
🏗️ Platform Economics🔗 Network Effects🆓 Freemium Models🔓 Open Innovation📊 Data-Driven Strategy
The Amazon Management System
by Ram Charan • 2019
The practices, from hiring to metrics, that keep Amazon sprinting while other giants slow.
4.04
399
🎯 Customer Centricity👥 Talent And Hiring📊 Data Driven Management💡 Innovation Processes⚙️ Operational Excellence
The Amazon Management System Summary
The Amazon Management System 94%
The practices, from hiring to metrics, that keep Amazon sprinting while other giants slow.
by Ram Charan 2019
4.04
399 ratings
🎯 Customer Centricity👥 Talent And Hiring📊 Data Driven Management💡 Innovation Processes⚙️ Operational Excellence
The thank you economy
by Gary Vaynerchuk • 2010
Social media gave every customer a megaphone. The only strategy that keeps them on your side.
3.84
13k+
🛍️ Customer Experience🤝 Relationship Marketing🗣️ Word-Of-Mouth Marketing📱 Social Media Strategy🎯 Customer-Centricity
The thank you economy Summary
The thank you economy 94%
Social media gave every customer a megaphone. The only strategy that keeps them on your side.
by Gary Vaynerchuk 2010
3.84
13k+ ratings
🛍️ Customer Experience🤝 Relationship Marketing🗣️ Word-Of-Mouth Marketing📱 Social Media Strategy🎯 Customer-Centricity
The Amazon Way
by John Rossman • 2014
Amazon's flywheel: why customer obsession, not margin optimization, builds lasting companies.
3.94
2k+
📘 Company Playbooks🎯 Customer Centricity👥 Hiring And Talent💰 Frugal Innovation⚙️ Operational Excellence
The Amazon Way Summary
The Amazon Way 94%
Amazon's flywheel: why customer obsession, not margin optimization, builds lasting companies.
by John Rossman 2014
3.94
2k+ ratings
📘 Company Playbooks🎯 Customer Centricity👥 Hiring And Talent💰 Frugal Innovation⚙️ Operational Excellence
Creating Superfans
by Brittany Hodak • 2023
You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.
4.37
260
🛎️ Customer Experience💎 Customer Loyalty✨ Experience Design🔧 Service Recovery🎁 Surprise And Delight
Creating Superfans Summary
Creating Superfans 94%
You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.
by Brittany Hodak 2023
4.37
260 ratings
🛎️ Customer Experience💎 Customer Loyalty✨ Experience Design🔧 Service Recovery🎁 Surprise And Delight
Uncommon Service
by Frances Frei • 2012
The counterintuitive rule of service: to be great, you must first decide where to be bad.
4.01
784
🎨 Service Design🧑‍🤝‍🧑 Customer Experience⚖️ Strategic Trade-Offs🤝 Customer Co-Creation📈 Scaling Operations
Uncommon Service Summary
Uncommon Service 94%
The counterintuitive rule of service: to be great, you must first decide where to be bad.
by Frances Frei 2012
4.01
784 ratings
🎨 Service Design🧑‍🤝‍🧑 Customer Experience⚖️ Strategic Trade-Offs🤝 Customer Co-Creation📈 Scaling Operations
Think Like Amazon
by ROSSMAN • 2019
The 50.5 principles that turned an online bookstore into the world's most relentless company.
4.08
440
🖥️ Digital Transformation🎯 Customer Centricity🧪 Experimentation Culture🔭 Long-Term Thinking📊 Data-Driven Decisions
Think Like Amazon Summary
Think Like Amazon 94%
The 50.5 principles that turned an online bookstore into the world's most relentless company.
by ROSSMAN 2019
4.08
440 ratings
🖥️ Digital Transformation🎯 Customer Centricity🧪 Experimentation Culture🔭 Long-Term Thinking📊 Data-Driven Decisions
The Effortless Experience
by Matthew Dixon • 2013
Delight doesn't build loyalty. Ease does. And the ratio is four to one.
3.94
1k+
📞 Customer Service💝 Customer Experience🎨 Service Design📊 Loyalty Economics🧠 Customer Psychology
The Effortless Experience Summary
The Effortless Experience 94%
Delight doesn't build loyalty. Ease does. And the ratio is four to one.
by Matthew Dixon 2013
3.94
1k+ ratings
📞 Customer Service💝 Customer Experience🎨 Service Design📊 Loyalty Economics🧠 Customer Psychology
The Grid
by Matt Watkinson • 2017
Nine forces shape every business choice. A single framework for seeing them all before they collide.
4.10
343
🧠 Systems Thinking📊 Business Strategy💰 Pricing Strategy🎯 Competitive Positioning✨ Customer Experience
The Grid Summary
The Grid 94%
Nine forces shape every business choice. A single framework for seeing them all before they collide.
by Matt Watkinson 2017
4.10
343 ratings
🧠 Systems Thinking📊 Business Strategy💰 Pricing Strategy🎯 Competitive Positioning✨ Customer Experience
Gym Launch Secrets
by Alex Hormozi • 2020
Why cheap trials drain gyms, and the upfront-pricing model that funds growth without ad budgets.
4.47
308
🏋️ Fitness Business🏢 Brick And Mortar Business💰 Pricing Strategy📈 Client Acquisition🤝 Sales Frameworks
Gym Launch Secrets Summary
Gym Launch Secrets 94%
Why cheap trials drain gyms, and the upfront-pricing model that funds growth without ad budgets.
by Alex Hormozi 2020
4.47
308 ratings
🏋️ Fitness Business🏢 Brick And Mortar Business💰 Pricing Strategy📈 Client Acquisition🤝 Sales Frameworks
Notes from a Friend
by Anthony Robbins • 1995
You are punishing loyal customers for the crimes of the 1 percent. A five-step reset.
3.97
2k+
🎯 Customer Experience🧩 Service Design🏷️ Brand Strategy💡 Experience Innovation🛠️ Complaint Recovery
Notes from a Friend Summary
Notes from a Friend 94%
You are punishing loyal customers for the crimes of the 1 percent. A five-step reset.
by Anthony Robbins 1995
3.97
2k+ ratings
🎯 Customer Experience🧩 Service Design🏷️ Brand Strategy💡 Experience Innovation🛠️ Complaint Recovery
Driving Digital Strategy
by Sunil Gupta • 2018
Digital strategy is business model strategy. Guide for reimagining yours without killing the present
4.05
442
🔄 Digital Transformation🌐 Platform Strategy💡 Open Innovation😊 Customer Experience📊 Marketing Measurement
Driving Digital Strategy Summary
Driving Digital Strategy 94%
Digital strategy is business model strategy. Guide for reimagining yours without killing the present
by Sunil Gupta 2018
4.05
442 ratings
🔄 Digital Transformation🌐 Platform Strategy💡 Open Innovation😊 Customer Experience📊 Marketing Measurement
Growth Hacking Techniques, Disruptive Technology - How 40 Companies Made It BIG – Online Growth Hacker Marketing Strategy
by Robert Peters • 2014
Forty companies, minimal ad spend: the repeatable growth tactics that actually worked.
3.45
67
🚀 Growth Hacking📗 Startup Playbooks🦠 Viral Marketing📊 Data-Driven Marketing🔄 Lean Methodology
Growth Hacking Techniques, Disruptive Technology - How 40 Companies Made It BIG – Online Growth Hacker Marketing Strategy Summary
Growth Hacking Techniques, Disruptive Technology - How 40 Companies Made It BIG – Online Growth Hacker Marketing Strategy 94%
Forty companies, minimal ad spend: the repeatable growth tactics that actually worked.
by Robert Peters 2014
3.45
67 ratings
🚀 Growth Hacking📗 Startup Playbooks🦠 Viral Marketing📊 Data-Driven Marketing🔄 Lean Methodology
The Lean Marketplace
by Juho Makkonen • 2018
The lean playbook for launching a marketplace without dying on the chicken-and-egg problem.
4.30
243
🛒 Online Marketplaces🔗 Network Effects🧪 Lean Startup📈 Growth Hacking🏗️ Platform Economy
The Lean Marketplace Summary
The Lean Marketplace 94%
The lean playbook for launching a marketplace without dying on the chicken-and-egg problem.
by Juho Makkonen 2018
4.30
243 ratings
🛒 Online Marketplaces🔗 Network Effects🧪 Lean Startup📈 Growth Hacking🏗️ Platform Economy
Hug Your Customers
by Jack Mitchell • 2003
A family retailer's playbook for replacing sales scripts with genuine human connection.
4.03
986
🛍️ Customer Experience👨‍👩‍👧‍👦 Family Business🏬 Retail Management🌟 Service Excellence💎 Customer Loyalty
Hug Your Customers Summary
Hug Your Customers 94%
A family retailer's playbook for replacing sales scripts with genuine human connection.
by Jack Mitchell 2003
4.03
986 ratings
🛍️ Customer Experience👨‍👩‍👧‍👦 Family Business🏬 Retail Management🌟 Service Excellence💎 Customer Loyalty
Productize
by Eisha Armstrong • 2021
Turn professional services into products that scale revenue faster than headcount.
3.84
249
🏢 Professional Services📦 Productized Services🔍 Customer Discovery🔄 Lean Startup🎯 Product-Market Fit
Productize Summary
Productize 94%
Turn professional services into products that scale revenue faster than headcount.
by Eisha Armstrong 2021
3.84
249 ratings
🏢 Professional Services📦 Productized Services🔍 Customer Discovery🔄 Lean Startup🎯 Product-Market Fit
The Cold Start Problem
by Andrew Chen • 2021
A network's hardest moment is before anyone joins: how to survive and scale.
4.19
4k+
🕸️ Network Effects📈 Startup Growth🔁 Growth Loops🏗️ Platform Economics🏰 Competitive Moats
The Cold Start Problem Summary
The Cold Start Problem 94%
A network's hardest moment is before anyone joins: how to survive and scale.
by Andrew Chen 2021
4.19
4k+ ratings
🕸️ Network Effects📈 Startup Growth🔁 Growth Loops🏗️ Platform Economics🏰 Competitive Moats
The Customer Service Revolution
by John R. DiJulius • 2015
A systematic playbook for customer experiences so good your customers stop asking about price.
4.04
279
🎯 Customer Experience✨ Service Excellence💪 Employee Empowerment🔄 Corporate Culture Change💝 Emotional Connection
The Customer Service Revolution Summary
The Customer Service Revolution 94%
A systematic playbook for customer experiences so good your customers stop asking about price.
by John R. DiJulius 2015
4.04
279 ratings
🎯 Customer Experience✨ Service Excellence💪 Employee Empowerment🔄 Corporate Culture Change💝 Emotional Connection
No B.S. Guide to Maximum Referrals and Customer Retention
by Dan S. Kennedy • 2016
Turn every customer into a referral engine: no luck, no begging, just a system that compounds.
4.13
84
🔄 Customer Retention🔗 Referral Marketing📬 Direct Response Marketing🤝 Relationship Marketing🏪 Small Business Owners
No B.S. Guide to Maximum Referrals and Customer Retention Summary
No B.S. Guide to Maximum Referrals and Customer Retention 94%
Turn every customer into a referral engine: no luck, no begging, just a system that compounds.
by Dan S. Kennedy 2016
4.13
84 ratings
🔄 Customer Retention🔗 Referral Marketing📬 Direct Response Marketing🤝 Relationship Marketing🏪 Small Business Owners
What Customers Crave
by Nicholas J. Webb • 2016
Good customer service is killing your business. The design-driven method that replaces it.
3.69
289
🧩 Customer Experience Design🗺️ Customer Journey Mapping🧈 Frictionless Service❤️ Emotional Relevance🤝 Co-Creation
What Customers Crave Summary
What Customers Crave 94%
Good customer service is killing your business. The design-driven method that replaces it.
by Nicholas J. Webb 2016
3.69
289 ratings
🧩 Customer Experience Design🗺️ Customer Journey Mapping🧈 Frictionless Service❤️ Emotional Relevance🤝 Co-Creation
Home
Search
Swipe
Library
Get App
Try Full Access for 3 Days
Listen, bookmark, and more
Compare Features Free Pro
📖 Read Summaries
Read unlimited summaries. Free users get 3 per month
🎧 Listen to Summaries
Listen to unlimited summaries in 40 languages
 —
❤️ Unlimited Bookmarks
Free users are limited to 4
 —
📜 Unlimited History
Free users are limited to 4
 —
📥 Unlimited Downloads
Free users are limited to 1
 —
Risk-Free Timeline
Today: Get Instant Access
Listen to full summaries of 26,000+ books. That's 12,000+ hours of audio!
Day 2: Trial Reminder
We'll send you a notification that your trial is ending soon.
Day 3: Your subscription begins
You'll be charged on Aug 23,
cancel anytime before.
Consume 2.8× More Books
2.8× more books Listening Reading
Our users love us
600,000+ readers
Trustpilot Rating
TrustPilot
4.6 Excellent
This site is a total game-changer. I've been flying through book summaries like never before. Highly, highly recommend.
— Dave G
Worth my money and time, and really well made. I've never seen this quality of summaries on other websites. Very helpful!
— Em
Highly recommended!! Fantastic service. Perfect for those that want a little more than a teaser but not all the intricate details of a full audio book.
— Greg M
Save 62%
Yearly
$119.88 $44.99/year/yr
$3.75/mo
Monthly
$9.99/mo
Start a 3-Day Free Trial
3 days free, then $44.99/year. Cancel anytime.
Unlock a world of fiction & nonfiction books
26,000+ books for the price of 2 books
Read any book in 10 minutes
Discover new books like Tinder
Request any book if it's not summarized
Read more books than anyone you know
#1 app for book lovers
Lifelike & immersive summaries
30-day money-back guarantee
Download summaries in EPUBs or PDFs
Cancel anytime in a few clicks
Scanner
Find a barcode to scan

⭐
⭐
⭐
We have a special gift for you
Open
38% OFF
DISCOUNT FOR YOU
⭐
⭐
⭐
$79.99
$49.99/year
only $4.16 per month
Continue
2 taps to start, super easy to cancel
Settings
General
Widget
Loading...
⭐
⭐
⭐
We have a special gift for you
Open
38% OFF
DISCOUNT FOR YOU
⭐
⭐
⭐
$79.99
$49.99/year
only $4.16 per month
Continue
2 taps to start, super easy to cancel