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The Art and Science of Communication
by P.S. Perkins • 2008
93% of communication is not your words. A guide to the rest.
3.33
36
The Art and Science of Communication Summary
The Art and Science of Communication 97%
93% of communication is not your words. A guide to the rest.
by P.S. Perkins 2008
3.33
36 ratings
How to Talk to Anyone at Work
by Leil Lowndes • 2018
72 workplace scripts: how to enter a room, handle a micromanager, and defuse any complainer.
3.54
360
How to Talk to Anyone at Work Summary
How to Talk to Anyone at Work 97%
72 workplace scripts: how to enter a room, handle a micromanager, and defuse any complainer.
by Leil Lowndes 2018
3.54
360 ratings
Powerful Phrases for Dealing with Difficult People
by Renée Evenson • 2013
Scripted lines for tough workplace conflicts, delivered calmly without burning bridges.
3.39
1k+
Powerful Phrases for Dealing with Difficult People Summary
Powerful Phrases for Dealing with Difficult People 96%
Scripted lines for tough workplace conflicts, delivered calmly without burning bridges.
by Renée Evenson 2013
3.39
1k+ ratings
Difficult Conversations
by Harvard Business Review • 2016
The conversations you avoid define your career. A method for starting them constructively.
3.70
366
Difficult Conversations Summary
Difficult Conversations 96%
The conversations you avoid define your career. A method for starting them constructively.
by Harvard Business Review 2016
3.70
366 ratings
Unmuted
by Heather Hansen • 2022
Why you stay silent and how to speak up confidently, connect across cultures, and be heard.
3.60
20
Unmuted Summary
Unmuted 96%
Why you stay silent and how to speak up confidently, connect across cultures, and be heard.
by Heather Hansen 2022
3.60
20 ratings
Mindful Listening
by Harvard Business Review • 2019
A framework for listening that defuses tension, builds trust, and turns talk into leadership.
3.96
637
Mindful Listening Summary
Mindful Listening 96%
A framework for listening that defuses tension, builds trust, and turns talk into leadership.
by Harvard Business Review 2019
3.96
637 ratings
People Styles at Work...And Beyond
by Robert Bolton • 1996
People clash in predictable ways. The fix is bending your style toward theirs when it counts.
3.80
446
People Styles at Work...And Beyond Summary
People Styles at Work...And Beyond 96%
People clash in predictable ways. The fix is bending your style toward theirs when it counts.
by Robert Bolton 1996
3.80
446 ratings
Active Listening Techniques
by Nixaly Leonardo • 2020
The 30-tool method for hearing what people actually mean, not just what they say.
3.73
329
Active Listening Techniques Summary
Active Listening Techniques 96%
The 30-tool method for hearing what people actually mean, not just what they say.
by Nixaly Leonardo 2020
3.73
329 ratings
Thanks for the Feedback
by Douglas Stone • 2014
When feedback stings, you stop hearing it. Skills for receiving criticism without shutting down.
4.05
10k+
Thanks for the Feedback Summary
Thanks for the Feedback 96%
When feedback stings, you stop hearing it. Skills for receiving criticism without shutting down.
by Douglas Stone 2014
4.05
10k+ ratings
The Art of People
by Dave Kerpen • 2016
How to get everything you want by becoming the person others want to help.
3.38
2k+
The Art of People Summary
The Art of People 96%
How to get everything you want by becoming the person others want to help.
by Dave Kerpen 2016
3.38
2k+ ratings
Say What You Mean
by Oren Jay Sofer • 2018
Mindfulness meets communication: stay present, speak from needs, and listen without defensiveness.
4.14
4k+
Say What You Mean Summary
Say What You Mean 96%
Mindfulness meets communication: stay present, speak from needs, and listen without defensiveness.
by Oren Jay Sofer 2018
4.14
4k+ ratings
Improve Your People Skills
by Patrick King • 2017
The secret to people skills: figure out what people want and give it to them first.
3.86
266
Improve Your People Skills Summary
Improve Your People Skills 96%
The secret to people skills: figure out what people want and give it to them first.
by Patrick King 2017
3.86
266 ratings
Radical Listening
by Christian Van Nieuwerburgh • 2025
Stop nodding and start noticing. The internal skills that turn conversation into real connection.
3.95
60
Radical Listening Summary
Radical Listening 96%
Stop nodding and start noticing. The internal skills that turn conversation into real connection.
by Christian Van Nieuwerburgh 2025
3.95
60 ratings
HBR Guide to Emotional Intelligence
by Harvard Business Review • 2017
The practical playbook for turning your emotions into workplace data, not drama.
3.88
363
HBR Guide to Emotional Intelligence Summary
HBR Guide to Emotional Intelligence 96%
The practical playbook for turning your emotions into workplace data, not drama.
by Harvard Business Review 2017
3.88
363 ratings
Fierce Conversations
by Susan Scott • 2002
The conversation you're avoiding is costing you. Seven steps for finally having it.
4.00
11k+
Fierce Conversations Summary
Fierce Conversations 96%
The conversation you're avoiding is costing you. Seven steps for finally having it.
by Susan Scott 2002
4.00
11k+ ratings
Understanding Other People
by Beverly D. Flaxington • 2009
You don't see people. You see your own history projected onto them. How to clear the lens.
3.74
372
Understanding Other People Summary
Understanding Other People 96%
You don't see people. You see your own history projected onto them. How to clear the lens.
by Beverly D. Flaxington 2009
3.74
372 ratings
Just Listen
by Mark Goulston • 2009
Most communication fails because nobody feels understood. A psychiatrist shows what to do about it.
4.06
10k+
Just Listen Summary
Just Listen 96%
Most communication fails because nobody feels understood. A psychiatrist shows what to do about it.
by Mark Goulston 2009
4.06
10k+ ratings
Effective Communication
by D.K. Publishing • 2015
Speak, write, listen, negotiate: the communication skills that define effective management.
3.78
32
Effective Communication Summary
Effective Communication 96%
Speak, write, listen, negotiate: the communication skills that define effective management.
by D.K. Publishing 2015
3.78
32 ratings
Resolving Conflicts at Work
by Kenneth Cloke • 2011
Workplace conflict isn't the problem. Ten strategies for finding the real one hiding underneath.
3.79
132
Resolving Conflicts at Work Summary
Resolving Conflicts at Work 96%
Workplace conflict isn't the problem. Ten strategies for finding the real one hiding underneath.
by Kenneth Cloke 2011
3.79
132 ratings
Interpersonal Edge
by Daneen Skube • 2006
A single method for getting heard and turning adversaries into allies, in every relationship.
3.38
8
Interpersonal Edge Summary
Interpersonal Edge 96%
A single method for getting heard and turning adversaries into allies, in every relationship.
by Daneen Skube 2006
3.38
8 ratings
Smart, Not Loud
by Jessica Chen • 2024
Being indispensable isn't the same as being noticed. The tactics that close the gap.
3.92
334
Smart, Not Loud Summary
Smart, Not Loud 95%
Being indispensable isn't the same as being noticed. The tactics that close the gap.
by Jessica Chen 2024
3.92
334 ratings
Emotional Intelligence
by Brenda Roberts • 2016
Read body language, pause before reacting, and take charge of your emotions: a practical EQ primer.
2.00
1
Emotional Intelligence Summary
Emotional Intelligence 95%
Read body language, pause before reacting, and take charge of your emotions: a practical EQ primer.
by Brenda Roberts 2016
2.00
1 ratings
CRUCIAL CONVERSATIONS
by Joseph Grenny • 2002
Tough conversations derail when people clam up or lash out. A method for keeping them productive.
4.07
83k+
CRUCIAL CONVERSATIONS Summary
CRUCIAL CONVERSATIONS 95%
Tough conversations derail when people clam up or lash out. A method for keeping them productive.
by Joseph Grenny 2002
4.07
83k+ ratings
Communicate with Confidence, Revised and Expanded Edition
by Dianna Booher • 1994
The listening, trust, and feedback skills that make people want to hear what you say next.
3.83
134
Communicate with Confidence, Revised and Expanded Edition Summary
Communicate with Confidence, Revised and Expanded Edition 95%
The listening, trust, and feedback skills that make people want to hear what you say next.
by Dianna Booher 1994
3.83
134 ratings
Non-Verbal Communication
by Phillip Roy • 2012
The silent signals that decide if you get the job, the sale, or the date.
5.00
1
Non-Verbal Communication Summary
Non-Verbal Communication 95%
The silent signals that decide if you get the job, the sale, or the date.
by Phillip Roy 2012
5.00
1 ratings
Big Talk, Small Talk (and Everything in Between)
by Shola Kaye • 2020
The small talk you dread, the tough conversations you avoid, and a playbook for both.
3.64
14
Big Talk, Small Talk (and Everything in Between) Summary
Big Talk, Small Talk (and Everything in Between) 95%
The small talk you dread, the tough conversations you avoid, and a playbook for both.
by Shola Kaye 2020
3.64
14 ratings
The Hard Truth About Soft Skills
by Peggy Klaus • 2008
Seventy-five percent of career success relies on skills school never taught. Here's what they are.
3.53
548
The Hard Truth About Soft Skills Summary
The Hard Truth About Soft Skills 95%
Seventy-five percent of career success relies on skills school never taught. Here's what they are.
by Peggy Klaus 2008
3.53
548 ratings
Active Listening
by Sue Thompson • 2015
Four listening skills that build trust, defuse conflict, and make people feel truly heard.
3
3
Active Listening Summary
Active Listening 95%
Four listening skills that build trust, defuse conflict, and make people feel truly heard.
by Sue Thompson 2015
3
3 ratings
Managing Narcissists, Blamers, Dramatics and More...
by Mark Murphy • 2019
When blame flies or drama explodes, the exact words that keep you calm and in control.
4.07
193
Managing Narcissists, Blamers, Dramatics and More... Summary
Managing Narcissists, Blamers, Dramatics and More... 95%
When blame flies or drama explodes, the exact words that keep you calm and in control.
by Mark Murphy 2019
4.07
193 ratings
Conversation Skills For Beginners
by Dale Blake • 2014
Most of what you communicate never leaves your mouth. A roadmap to the other 80 percent.
Conversation Skills For Beginners Summary
Conversation Skills For Beginners 95%
Most of what you communicate never leaves your mouth. A roadmap to the other 80 percent.
by Dale Blake 2014
How to Work with (Almost) Anyone
by Michael Bungay Stanier • 2023
One conversation, a handful of questions: how to design safe, thriving working relationships.
3.50
794
How to Work with (Almost) Anyone Summary
How to Work with (Almost) Anyone 95%
One conversation, a handful of questions: how to design safe, thriving working relationships.
by Michael Bungay Stanier 2023
3.50
794 ratings
The Art of Connection
by Michael J. Gelb • 2017
Leadership that feels like connection, not command: the learnable skills that make it real.
3.75
142
The Art of Connection Summary
The Art of Connection 95%
Leadership that feels like connection, not command: the learnable skills that make it real.
by Michael J. Gelb 2017
3.75
142 ratings
The Art Of Effective Communication
by Matthew Barker • 2018
Why praise, advice, and orders backfire in conversation, and what to do instead.
4
14
The Art Of Effective Communication Summary
The Art Of Effective Communication 95%
Why praise, advice, and orders backfire in conversation, and what to do instead.
by Matthew Barker 2018
4
14 ratings
3 Vital Questions
by David Emerald • 2019
Stop reacting to drama and start creating outcomes: the three questions that refocus your workplace.
4.22
144
3 Vital Questions Summary
3 Vital Questions 95%
Stop reacting to drama and start creating outcomes: the three questions that refocus your workplace.
by David Emerald 2019
4.22
144 ratings
Words Can Change Your Brain
by Andrew B. Newberg • 2012
Your words flood the listener's brain with stress or trust hormones. The choice is trainable.
3.79
1k+
Words Can Change Your Brain Summary
Words Can Change Your Brain 95%
Your words flood the listener's brain with stress or trust hormones. The choice is trainable.
by Andrew B. Newberg 2012
3.79
1k+ ratings
The 5 Essential People Skills
by Dale Carnegie • 2004
Most people bulldoze or retreat. The five skills that put a third option on the table.
3.72
858
The 5 Essential People Skills Summary
The 5 Essential People Skills 95%
Most people bulldoze or retreat. The five skills that put a third option on the table.
by Dale Carnegie 2004
3.72
858 ratings
Emotional Intelligence
by Ryan James • 2017
A step-by-step system to read your emotions, control your reactions, and get ahead.
3.88
16
Emotional Intelligence Summary
Emotional Intelligence 95%
A step-by-step system to read your emotions, control your reactions, and get ahead.
by Ryan James 2017
3.88
16 ratings
Crucial Conversations
by Emily Gregory • 2021
Hard conversations follow a pattern. Repeatable skills for staying in dialogue when it matters most.
4.04
2k+
Crucial Conversations Summary
Crucial Conversations 95%
Hard conversations follow a pattern. Repeatable skills for staying in dialogue when it matters most.
by Emily Gregory 2021
4.04
2k+ ratings
Connect
by David L. Bradford • 2021
Polite is not close. The skills that bridge that gap, from Stanford's most sought-after course.
4.07
2k+
Connect Summary
Connect 95%
Polite is not close. The skills that bridge that gap, from Stanford's most sought-after course.
by David L. Bradford 2021
4.07
2k+ ratings
Conversations Worth Having
by Jackie Stavros • 2018
Replace criticism with curiosity: two practices that transform difficult conversations.
3.91
474
Conversations Worth Having Summary
Conversations Worth Having 95%
Replace criticism with curiosity: two practices that transform difficult conversations.
by Jackie Stavros 2018
3.91
474 ratings
Smart Talk
by Lisa B. Marshall • 2013
From handshakes to hard conversations: the skills that get you past awkward and into influence.
3.77
265
Smart Talk Summary
Smart Talk 95%
From handshakes to hard conversations: the skills that get you past awkward and into influence.
by Lisa B. Marshall 2013
3.77
265 ratings
Clear Leadership
by Gervase R. Bushe • 2005
Unchecked assumptions about coworkers poison teams. A practice for restoring clarity and trust.
3.93
176
Clear Leadership Summary
Clear Leadership 95%
Unchecked assumptions about coworkers poison teams. A practice for restoring clarity and trust.
by Gervase R. Bushe 2005
3.93
176 ratings
Conflict Without Casualties
by Nate Regier • 2017
Workplace drama follows a script you didn't write. Three skills flip it into productive conflict.
3.95
143
Conflict Without Casualties Summary
Conflict Without Casualties 95%
Workplace drama follows a script you didn't write. Three skills flip it into productive conflict.
by Nate Regier 2017
3.95
143 ratings
Emotional Intelligence 2.0
by Travis Bradberry • 2009
Your IQ is fixed. Your EQ is not, and it matters more at work. Test included.
3.85
85k+
Emotional Intelligence 2.0 Summary
Emotional Intelligence 2.0 95%
Your IQ is fixed. Your EQ is not, and it matters more at work. Test included.
by Travis Bradberry 2009
3.85
85k+ ratings
The Art of Conversation
by Judy Apps • 2014
Your mental state shapes conversations more than words do. Train it, and everything changes.
3.56
468
The Art of Conversation Summary
The Art of Conversation 95%
Your mental state shapes conversations more than words do. Train it, and everything changes.
by Judy Apps 2014
3.56
468 ratings
4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere!
by Bento C. Leal III • 2017
Communication that skips the blame, builds connection, and works anywhere. Master it in twelve days.
3.81
2k+
4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere! Summary
4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere! 95%
Communication that skips the blame, builds connection, and works anywhere. Master it in twelve days.
by Bento C. Leal III 2017
3.81
2k+ ratings
Coping with Difficult People
by Robert M. Bramson • 1981
Difficult people fall into types. What drives each one, and the exact moves that defuse them.
3.77
661
Coping with Difficult People Summary
Coping with Difficult People 95%
Difficult people fall into types. What drives each one, and the exact moves that defuse them.
by Robert M. Bramson 1981
3.77
661 ratings
Difficult Conversations
by Douglas Stone • 1999
Every argument has three hidden layers. Stop debating the surface; learn which one actually matters.
4.07
20k+
Difficult Conversations Summary
Difficult Conversations 95%
Every argument has three hidden layers. Stop debating the surface; learn which one actually matters.
by Douglas Stone 1999
4.07
20k+ ratings
Communication Skills Training
by James W. Williams • 2020
The skill of connection: learn to read people, listen actively, and navigate tough conversations.
3.77
251
Communication Skills Training Summary
Communication Skills Training 95%
The skill of connection: learn to read people, listen actively, and navigate tough conversations.
by James W. Williams 2020
3.77
251 ratings
Skill It, Kill It
by Ronnie Screwvala
The soft skills nobody taught you: why listening, empathy, and storytelling get you promoted.
3.71
141
Skill It, Kill It Summary
Skill It, Kill It 95%
The soft skills nobody taught you: why listening, empathy, and storytelling get you promoted.
by Ronnie Screwvala
3.71
141 ratings
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