50 Books like Heads in Beds

Hotel Babylon

by Anonymous • 2004

Luxury hotels: everything's for sale, everyone steals, and the concierge has a guy for that.

3.62

3k+

🛎️ Service Industry ExposéS 🎭 Anonymous Tell-Alls 💸 Low-Wage Work 🎯 Gonzo Memoir ✨ Luxury Service

Hotel Babylon 96%

Luxury hotels: everything's for sale, everyone steals, and the concierge has a guy for that.

by Anonymous 2004

3.62

3k+ ratings

🛎️ Service Industry ExposéS 🎭 Anonymous Tell-Alls 💸 Low-Wage Work 🎯 Gonzo Memoir ✨ Luxury Service

Confessions of an Event Planner

by Judy Allen • 2009

Behind the elegant table settings: what an event planner really does when the guests run wild.

3.27

🎪 Event Planning 🏨 Hospitality Industry ⚖️ Ethical Dilemmas 🚨 Crisis Management 🤝 Client Relationships

Confessions of an Event Planner 93%

Behind the elegant table settings: what an event planner really does when the guests run wild.

by Judy Allen 2009

3.27

33 ratings

🎪 Event Planning 🏨 Hospitality Industry ⚖️ Ethical Dilemmas 🚨 Crisis Management 🤝 Client Relationships

House of Lies

by Martin Kihn • 1994

Joined a top consulting firm for job security. Discovered a rainmaker who faked his expertise.

3.40

857

🏢 Management Consulting 🕵️ Insider ExposéS 😂 Workplace Satire 💼 Corporate Critique 📖 Business Memoir

House of Lies 92%

Joined a top consulting firm for job security. Discovered a rainmaker who faked his expertise.

by Martin Kihn 1994

3.40

857 ratings

🏢 Management Consulting 🕵️ Insider ExposéS 😂 Workplace Satire 💼 Corporate Critique 📖 Business Memoir

Monkey Business

by John Rolfe • 2000

Private jets, $209,000 bonuses, and a copy center that could destroy you. Two bankers tell all.

3.97

6k+

🪙 Investment Banking ☣️ Toxic Workplaces 🤡 Career Disillusionment ⚖️ Work-Life Imbalance 📰 Financial Industry Exposé

Monkey Business 92%

Private jets, $209,000 bonuses, and a copy center that could destroy you. Two bankers tell all.

by John Rolfe 2000

3.97

6k+ ratings

🪙 Investment Banking ☣️ Toxic Workplaces 🤡 Career Disillusionment ⚖️ Work-Life Imbalance 📰 Financial Industry Exposé

Overbooked

by Elizabeth Becker • 2013

The biggest unregulated industry on earth, measured in six destinations and a billion annual trips.

3.80

858

🏨 Tourism Industry 🔍 Investigative Journalism 👥 Mass Tourism 🌱 Sustainable Tourism 🏛️ Cultural Preservation

Overbooked 91%

The biggest unregulated industry on earth, measured in six destinations and a billion annual trips.

by Elizabeth Becker 2013

3.80

858 ratings

🏨 Tourism Industry 🔍 Investigative Journalism 👥 Mass Tourism 🌱 Sustainable Tourism 🏛️ Cultural Preservation

Behind the Door

by Amy Price • 2023

An interior designer becomes manager of L.A.'s Cecil Hotel, where the dead outnumber the living.

3.48

1k+

🏚️ Urban Decay 🏨 Hotel Memoir 💼 Workplace Memoir 🏠 Homelessness 🧠 Mental Health Crisis

Behind the Door 91%

An interior designer becomes manager of L.A.'s Cecil Hotel, where the dead outnumber the living.

by Amy Price 2023

3.48

1k+ ratings

🏚️ Urban Decay 🏨 Hotel Memoir 💼 Workplace Memoir 🏠 Homelessness 🧠 Mental Health Crisis

Unreasonable Hospitality

by Will Guidara • 2022

Generosity engineered like a product: the restaurant playbook for going past what anyone expects.

4.41

38k+

🍽️ Hospitality Design 🧑‍🍳 Fine Dining Memoir 👥 Team Empowerment 🔄 Integrative Thinking 📈 Marginal Gains

Unreasonable Hospitality 91%

Generosity engineered like a product: the restaurant playbook for going past what anyone expects.

by Will Guidara 2022

4.41

38k+ ratings

🍽️ Hospitality Design 🧑‍🍳 Fine Dining Memoir 👥 Team Empowerment 🔄 Integrative Thinking 📈 Marginal Gains

Excellence Wins

by Horst Schulze • 2019

Arm employees with $2,000 to solve problems, no permission. The system that makes that pay off.

4.43

2k+

🏆 Service Excellence 💫 Customer Experience 🔓 Employee Empowerment 🏛 Organizational Culture 🤝 Servant Leadership

Excellence Wins 91%

Arm employees with $2,000 to solve problems, no permission. The system that makes that pay off.

by Horst Schulze 2019

4.43

2k+ ratings

🏆 Service Excellence 💫 Customer Experience 🔓 Employee Empowerment 🏛 Organizational Culture 🤝 Servant Leadership

Exit Interview

by Kristi Coulter • 2023

Amazon promised a meritocracy. For women, ambition demanded a second full-time job: survival.

4.14

7k+

💻 Tech Industry 🏢 Corporate Culture ⚖️ Gender Bias At Work 🔥 Workplace Burnout 👩‍💻 Women In Tech

Exit Interview 91%

Amazon promised a meritocracy. For women, ambition demanded a second full-time job: survival.

by Kristi Coulter 2023

4.14

7k+ ratings

💻 Tech Industry 🏢 Corporate Culture ⚖️ Gender Bias At Work 🔥 Workplace Burnout 👩‍💻 Women In Tech

How Starbucks Saved My Life

by Michael Gates Gill • 2007

He lost everything at 63. A Starbucks job taught him what privilege never could.

3.48

11k+

📉 Downward Mobility 🧹 Service Work ✨ Dignity Of Work 👔 Privilege Examined 🔄 Midlife Career Change

How Starbucks Saved My Life 91%

He lost everything at 63. A Starbucks job taught him what privilege never could.

by Michael Gates Gill 2007

3.48

11k+ ratings

📉 Downward Mobility 🧹 Service Work ✨ Dignity Of Work 👔 Privilege Examined 🔄 Midlife Career Change

Be Our Guest

by Walt Disney Company • 2001

Behind Disney's legendary guest experience is a practical system any organization can adopt.

3.90

5k+

🎯 Customer Experience 📐 Service Design 🏨 Hospitality Management 🔄 Process Improvement 🎪 Experience Economy

Be Our Guest 91%

Behind Disney's legendary guest experience is a practical system any organization can adopt.

by Walt Disney Company 2001

3.90

5k+ ratings

🎯 Customer Experience 📐 Service Design 🏨 Hospitality Management 🔄 Process Improvement 🎪 Experience Economy

Workhorse

by Kim Reed • 2021

She poured wine for celebrities at $11 an hour. A decade later, her body broke down.

3.62

206

🍽️ Restaurant Industry 🗽 Nyc Restaurant Scene 🍷 Food Memoirs 👩‍🍳 Women In Food 🔥 Workplace Burnout

Workhorse 91%

She poured wine for celebrities at $11 an hour. A decade later, her body broke down.

by Kim Reed 2021

3.62

206 ratings

🍽️ Restaurant Industry 🗽 Nyc Restaurant Scene 🍷 Food Memoirs 👩‍🍳 Women In Food 🔥 Workplace Burnout

High-Tech, High-Touch Customer Service

by Micah Solomon • 2012

The personal-service secret of beloved brands, and the technology that scales it.

3.77

113

🛎️ Customer Experience 🎨 Service Design 🧠 Hiring For Attitude 💪 Employee Empowerment 🏛️ Service Culture

High-Tech, High-Touch Customer Service Summary

High-Tech, High-Touch Customer Service 91%

The personal-service secret of beloved brands, and the technology that scales it.

by Micah Solomon 2012

3.77

113 ratings

🛎️ Customer Experience 🎨 Service Design 🧠 Hiring For Attitude 💪 Employee Empowerment 🏛️ Service Culture

Restaurant Man

by Joe Bastianich • 2012

Why every restaurant survives on a lie: appear generous, but run your books like a miser.

3.66

1k+

🍽️ Restaurant Business 📖 Culinary Memoirs 🏨 Hospitality Industry 🚀 Food Entrepreneurship 💰 Small Business Finance

Restaurant Man 90%

Why every restaurant survives on a lie: appear generous, but run your books like a miser.

by Joe Bastianich 2012

3.66

1k+ ratings

🍽️ Restaurant Business 📖 Culinary Memoirs 🏨 Hospitality Industry 🚀 Food Entrepreneurship 💰 Small Business Finance

All New Third Edition Be Our Guest (Completely Revised and Updated Third Edition)

by The Disney Institute • 2060

How a theme park operator turns customer service into theater, and the blueprint you can steal.

3.33

🧑‍🤝‍🧑 Customer Service 🏨 Hospitality Management 🎢 Experience Design 💪 Employee Engagement ⚙️ Operational Excellence

All New Third Edition Be Our Guest (Completely Revised and Updated Third Edition) Summary

All New Third Edition Be Our Guest (Completely Revised and Updated Third Edition) 90%

How a theme park operator turns customer service into theater, and the blueprint you can steal.

by The Disney Institute 2060

3.33

3 ratings

🧑‍🤝‍🧑 Customer Service 🏨 Hospitality Management 🎢 Experience Design 💪 Employee Engagement ⚙️ Operational Excellence

Disrupted

by Dan Lyons • 2016

Hired as the token elder, a journalist records the absurdities of a startup cult losing millions.

3.91

17k+

💻 Tech Startups 🌉 Silicon Valley 👴 Workplace Ageism 🌀 Corporate Cults 📣 Marketing Hype

Disrupted 90%

Hired as the token elder, a journalist records the absurdities of a startup cult losing millions.

by Dan Lyons 2016

3.91

17k+ ratings

💻 Tech Startups 🌉 Silicon Valley 👴 Workplace Ageism 🌀 Corporate Cults 📣 Marketing Hype

Whale Hunt in the Desert

by Deke Castleman • 2004

Steve Cyr, the Vegas host who hooks whales with comps and psychology until they crash.

3.77

401

🔍 Exposé 🎰 Casino Industry 🃏 High-Stakes Gambling 🎲 Gambling Addiction 📖 Gambling Memoir

Whale Hunt in the Desert 90%

Steve Cyr, the Vegas host who hooks whales with comps and psychology until they crash.

by Deke Castleman 2004

3.77

401 ratings

🔍 Exposé 🎰 Casino Industry 🃏 High-Stakes Gambling 🎲 Gambling Addiction 📖 Gambling Memoir

Hard Landing

by Thomas Petzinger Jr. • 1995

A busted union here, a rigged screen there: how two men's rivalry built modern air travel.

4.41

814

✈️ Airline Industry 🏢 Corporate History 📜 Deregulation ⚒️ Labor Wars 🔄 Corporate Turnarounds

Hard Landing 90%

A busted union here, a rigged screen there: how two men's rivalry built modern air travel.

by Thomas Petzinger Jr. 1995

4.41

814 ratings

✈️ Airline Industry 🏢 Corporate History 📜 Deregulation ⚒️ Labor Wars 🔄 Corporate Turnarounds

Setting the Table

by Danny Meyer • 2006

A stakeholder hierarchy that puts investors last. It built a restaurant empire anyway.

4.04

10k+

🍽️ Restaurant Management 🧠 Emotional Intelligence 🙌 Servant Leadership ✨ Customer Experience 🔧 Service Recovery

Setting the Table 90%

A stakeholder hierarchy that puts investors last. It built a restaurant empire anyway.

by Danny Meyer 2006

4.04

10k+ ratings

🍽️ Restaurant Management 🧠 Emotional Intelligence 🙌 Servant Leadership ✨ Customer Experience 🔧 Service Recovery

Step By Step The Life In My Journeys

by Simon Reeve • 2018

Suicidal at sixteen, one exam pass. He now films documentaries in the world's most dangerous places.

4.34

6k+

🗺️ Travel Memoirs 📰 Travel Journalism ⛰️ Adventure Travel 🌍 Geopolitics Travel 💪 Resilience Narratives

Step By Step The Life In My Journeys Summary

Step By Step The Life In My Journeys 90%

Suicidal at sixteen, one exam pass. He now films documentaries in the world's most dangerous places.

by Simon Reeve 2018

4.34

6k+ ratings

🗺️ Travel Memoirs 📰 Travel Journalism ⛰️ Adventure Travel 🌍 Geopolitics Travel 💪 Resilience Narratives

A Class of Their Own

by Matthew Hammett Knott • 2022

The children had private jets. They needed a Cambridge graduate to do their homework.

3.61

376

🎓 Elite Education 💰 Wealth Inequality 👔 Class Memoir 🤡 Absurdist Memoir 🎭 Imposter Syndrome

A Class of Their Own 90%

The children had private jets. They needed a Cambridge graduate to do their homework.

by Matthew Hammett Knott 2022

3.61

376 ratings

🎓 Elite Education 💰 Wealth Inequality 👔 Class Memoir 🤡 Absurdist Memoir 🎭 Imposter Syndrome

United Breaks Guitars

by Dave Carroll • 2012

United broke his Taylor guitar. He didn't sue. He wrote a song that eleven million people watched.

3.58

140

📞 Customer Service 🦠 Viral Marketing 🛡️ Consumer Advocacy 💡 Creative Problem Solving 🏢 Corporate Accountability

United Breaks Guitars 90%

United broke his Taylor guitar. He didn't sue. He wrote a song that eleven million people watched.

by Dave Carroll 2012

3.58

140 ratings

📞 Customer Service 🦠 Viral Marketing 🛡️ Consumer Advocacy 💡 Creative Problem Solving 🏢 Corporate Accountability

The Gold Standard

by Ari Gold • 2015

Hollywood's most cutthroat agent delivers the rules of power: no apologies, no soft edges.

4.02

970

🎭 Satirical Self-Help 📈 Career Strategy 🏷️ Personal Branding ⚡ Power Dynamics 🕸️ Strategic Networking

The Gold Standard 90%

Hollywood's most cutthroat agent delivers the rules of power: no apologies, no soft edges.

by Ari Gold 2015

4.02

970 ratings

🎭 Satirical Self-Help 📈 Career Strategy 🏷️ Personal Branding ⚡ Power Dynamics 🕸️ Strategic Networking

The Pleasures and Sorrows of Work

by Alain de Botton • 2008

From cargo ships to rocket launches, a philosopher finds why work delights and disappoints us.

3.62

6k+

🏢 Modern Work 📊 Occupational Sociology 🚢 Global Supply Chain 🧠 Consumer Psychology 🔍 Career Reflection

The Pleasures and Sorrows of Work Summary

The Pleasures and Sorrows of Work 90%

From cargo ships to rocket launches, a philosopher finds why work delights and disappoints us.

by Alain de Botton 2008

3.62

6k+ ratings

🏢 Modern Work 📊 Occupational Sociology 🚢 Global Supply Chain 🧠 Consumer Psychology 🔍 Career Reflection

Treating People Well

by Lea Berman • 2018

Two rival-party White House social secretaries agree on twelve civility skills that actually work.

3.72

1k+

🏛️ White House Memoir 🤝 Workplace Civility 🧠 Social Intelligence 💬 Interpersonal Skills 🕊️ Conflict Resolution

Treating People Well 90%

Two rival-party White House social secretaries agree on twelve civility skills that actually work.

by Lea Berman 2018

3.72

1k+ ratings

🏛️ White House Memoir 🤝 Workplace Civility 🧠 Social Intelligence 💬 Interpersonal Skills 🕊️ Conflict Resolution

The Case for Good Jobs

by Zeynep Ton • 2023

Low wages hide costs that cripple a business. Paying workers well is the most profitable choice.

4.12

165

📊 Labor Economics 🧑‍💼 Frontline Management 💰 Living Wages 🔄 Employee Retention ⚙️ Operational Excellence

The Case for Good Jobs 90%

Low wages hide costs that cripple a business. Paying workers well is the most profitable choice.

by Zeynep Ton 2023

4.12

165 ratings

📊 Labor Economics 🧑‍💼 Frontline Management 💰 Living Wages 🔄 Employee Retention ⚙️ Operational Excellence

100 Tricks to Appear Smart in Meetings

by Sarah Cooper • 2016

Why drawing on sticky notes and asking vague strategic questions gets you further than actual work.

3.91

2k+

🏢 Corporate Culture 🎭 Workplace Satire 😂 Office Humor 🤷 Anti-Self-Help 📋 Meeting Culture

100 Tricks to Appear Smart in Meetings Summary

100 Tricks to Appear Smart in Meetings 90%

Why drawing on sticky notes and asking vague strategic questions gets you further than actual work.

by Sarah Cooper 2016

3.91

2k+ ratings

🏢 Corporate Culture 🎭 Workplace Satire 😂 Office Humor 🤷 Anti-Self-Help 📋 Meeting Culture

Pour Me, A Life

by A.A. Gill • 2014

Drunk, dyslexic, and directionless, he walked into a newspaper and found the one language that fit.

4.08

3k+

🍷 Addiction Recovery 🍽️ Restaurant Criticism 📰 New Journalism 😂 Comic Memoir 🎖️ War Correspondence

Pour Me, A Life 90%

Drunk, dyslexic, and directionless, he walked into a newspaper and found the one language that fit.

by A.A. Gill 2014

4.08

3k+ ratings

🍷 Addiction Recovery 🍽️ Restaurant Criticism 📰 New Journalism 😂 Comic Memoir 🎖️ War Correspondence

Work Won't Love You Back

by Sarah Jaffe • 2021

From unpaid interns to burned-out coders, one ideology fuels it all: devotion to the job.

3.94

5k+

✊ Labor Organizing 🧡 Passion Economy 🎭 Emotional Labor 🔥 Burnout Culture 📝 Unpaid Internships

Work Won't Love You Back 90%

From unpaid interns to burned-out coders, one ideology fuels it all: devotion to the job.

by Sarah Jaffe 2021

3.94

5k+ ratings

✊ Labor Organizing 🧡 Passion Economy 🎭 Emotional Labor 🔥 Burnout Culture 📝 Unpaid Internships

Sam Walton, Made in America

by Sam Walton • 1992

One store, one plane, and a man who hated waste. The Walmart story by its founder.

4.16

28k+

📖 Founder Memoir 🛍️ Retail Business 🎯 Customer Focus 🤝 Employee Empowerment ⚙️ Operational Efficiency

Sam Walton, Made in America 90%

One store, one plane, and a man who hated waste. The Walmart story by its founder.

by Sam Walton 1992

4.16

28k+ ratings

📖 Founder Memoir 🛍️ Retail Business 🎯 Customer Focus 🤝 Employee Empowerment ⚙️ Operational Efficiency

The Trading Game

by Gary Stevenson • 2024

He won millions predicting stagnation. His bank told him to shut up. He walked.

4.12

24k+

🏦 Trading Memoirs 🏛️ Wall Street Culture 📉 Economic Inequality 🗣️ Whistleblower Accounts 📈 Working Class Mobility

The Trading Game 90%

He won millions predicting stagnation. His bank told him to shut up. He walked.

by Gary Stevenson 2024

4.12

24k+ ratings

🏦 Trading Memoirs 🏛️ Wall Street Culture 📉 Economic Inequality 🗣️ Whistleblower Accounts 📈 Working Class Mobility

The Education of an Accidental CEO

by David C. Novak • 2007

A trailer park kid builds a restaurant empire with rubber chickens and relentless customer focus.

3.88

150

🍔 Restaurant Leadership 🔄 Corporate Turnarounds 🏆 Employee Recognition 😍 Customer Obsession ⚙️ Execution Strategy

The Education of an Accidental CEO Summary

The Education of an Accidental CEO 90%

A trailer park kid builds a restaurant empire with rubber chickens and relentless customer focus.

by David C. Novak 2007

3.88

150 ratings

🍔 Restaurant Leadership 🔄 Corporate Turnarounds 🏆 Employee Recognition 😍 Customer Obsession ⚙️ Execution Strategy

Mind Without Fear

by Rajat Gupta • 2013

Orphaned in India, he rose to lead McKinsey. One phone call later, he faced prison.

4.18

1k+

🏢 Corporate Memoir 📉 Insider Trading 📈 Rise And Fall 🔒 Prison Memoir 🕉️ Eastern Philosophy

Mind Without Fear 90%

Orphaned in India, he rose to lead McKinsey. One phone call later, he faced prison.

by Rajat Gupta 2013

4.18

1k+ ratings

🏢 Corporate Memoir 📉 Insider Trading 📈 Rise And Fall 🔒 Prison Memoir 🕉️ Eastern Philosophy

Confessions of an Economic Hit Man

by John Perkins • 2005

A former insider reveals how the US uses debt to control poor nations and extract trillions.

3.87

40k+

🌍 International Development 🌐 Geopolitics 💰 Debt Imperialism 🕵️ Whistleblower Memoir 🏢 Corporate Power

Confessions of an Economic Hit Man Summary

Confessions of an Economic Hit Man 90%

A former insider reveals how the US uses debt to control poor nations and extract trillions.

by John Perkins 2005

3.87

40k+ ratings

🌍 International Development 🌐 Geopolitics 💰 Debt Imperialism 🕵️ Whistleblower Memoir 🏢 Corporate Power

The Setup

by Dan Bilzerian • 2021

Unlimited women, jets, millions: the system delivered it all. The confession? It feels like nothing.

4.13

1k+

😈 Contrarian Self-Help 🤝 Social Dynamics 👑 Status And Attraction 🏗️ Environment Design 🎢 Hedonic Adaptation

The Setup 90%

Unlimited women, jets, millions: the system delivered it all. The confession? It feels like nothing.

by Dan Bilzerian 2021

4.13

1k+ ratings

😈 Contrarian Self-Help 🤝 Social Dynamics 👑 Status And Attraction 🏗️ Environment Design 🎢 Hedonic Adaptation

Private Equity

by Carrie Sun • 2024

An exclusive hedge fund. An MIT grad as the billionaire's assistant. Two years to lose everything.

3.60

5k+

📉 Wall Street Memoir 🔥 Career Burnout 👨‍👩‍👧 Immigrant Family Pressure 🎭 Work And Identity 🏫 Class And Meritocracy

Private Equity 90%

An exclusive hedge fund. An MIT grad as the billionaire's assistant. Two years to lose everything.

by Carrie Sun 2024

3.60

5k+ ratings

📉 Wall Street Memoir 🔥 Career Burnout 👨‍👩‍👧 Immigrant Family Pressure 🎭 Work And Identity 🏫 Class And Meritocracy

Travels with Myself and Another

by Martha Gellhorn • 1979

Four continents, a famous companion, every awful moment a war correspondent refused to romanticize.

3.84

2k+

🗺️ Travel Memoir ✍️ Literary Travel 🥾 Unsentimental Travel 👁️ Cultural Observation 📰 Field Journalism

Travels with Myself and Another 90%

Four continents, a famous companion, every awful moment a war correspondent refused to romanticize.

by Martha Gellhorn 1979

3.84

2k+ ratings

🗺️ Travel Memoir ✍️ Literary Travel 🥾 Unsentimental Travel 👁️ Cultural Observation 📰 Field Journalism

I Survived Capitalism and All I Got Was This Lousy T-Shirt

by Madeline Pendleton • 2024

The financial rules that work when you are broke look nothing like the ones in the bestsellers.

4.52

4k+

💰 Financial Memoir 📱 Millennial Money 🏚️ Economic Precarity 🤝 Ethical Business ✊ Anti-Capitalist Critique

I Survived Capitalism and All I Got Was This Lousy T-Shirt Summary

I Survived Capitalism and All I Got Was This Lousy T-Shirt 89%

The financial rules that work when you are broke look nothing like the ones in the bestsellers.

by Madeline Pendleton 2024

4.52

4k+ ratings

💰 Financial Memoir 📱 Millennial Money 🏚️ Economic Precarity 🤝 Ethical Business ✊ Anti-Capitalist Critique

The Lost Continent

by Bill Bryson • 1989

He drove across America looking for the perfect small town. He mostly found parking lots.

3.81

65k+

🚗 American Road Trips 🏘️ Small-Town Life 🇺🇸 American Nostalgia 🛒 Consumer Culture 😂 Travel Humor

The Lost Continent 89%

He drove across America looking for the perfect small town. He mostly found parking lots.

by Bill Bryson 1989

3.81

65k+ ratings

🚗 American Road Trips 🏘️ Small-Town Life 🇺🇸 American Nostalgia 🛒 Consumer Culture 😂 Travel Humor

Personal History

by Katharine Graham • 1997

Her husband's suicide left her publisher of The Washington Post. The board expected her to sell.

4.09

25k+

📰 Media Industry 🏢 Family Business ✍️ Editorial Integrity 👩‍💼 Women In Leadership 🏛️ Political Journalism

Personal History 89%

Her husband's suicide left her publisher of The Washington Post. The board expected her to sell.

by Katharine Graham 1997

4.09

25k+ ratings

📰 Media Industry 🏢 Family Business ✍️ Editorial Integrity 👩‍💼 Women In Leadership 🏛️ Political Journalism

Car Guys vs. Bean Counters

by Bob Lutz • 2011

GM had half the market and the best cars. Three decades of financial management destroyed both.

3.73

1k+

🚗 Automotive Industry 🔄 Corporate Turnaround 🎨 Product Design ⚙️ Engineering Culture 📖 Management Memoir

Car Guys vs. Bean Counters 89%

GM had half the market and the best cars. Three decades of financial management destroyed both.

by Bob Lutz 2011

3.73

1k+ ratings

🚗 Automotive Industry 🔄 Corporate Turnaround 🎨 Product Design ⚙️ Engineering Culture 📖 Management Memoir

The Customer Service Revolution

by John R. DiJulius • 2015

A systematic playbook for customer experiences so good your customers stop asking about price.

4.04

279

🎯 Customer Experience ✨ Service Excellence 💪 Employee Empowerment 🔄 Corporate Culture Change 💝 Emotional Connection

The Customer Service Revolution 89%

A systematic playbook for customer experiences so good your customers stop asking about price.

by John R. DiJulius 2015

4.04

279 ratings

🎯 Customer Experience ✨ Service Excellence 💪 Employee Empowerment 🔄 Corporate Culture Change 💝 Emotional Connection

Creating Superfans

by Brittany Hodak • 2023

You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.

4.37

260

🛎️ Customer Experience 💎 Customer Loyalty ✨ Experience Design 🔧 Service Recovery 🎁 Surprise And Delight

Creating Superfans 89%

You can't buy devotion, only earn it: a system for turning indifference into lifelong advocacy.

by Brittany Hodak 2023

4.37

260 ratings

🛎️ Customer Experience 💎 Customer Loyalty ✨ Experience Design 🔧 Service Recovery 🎁 Surprise And Delight

Thanks a Thousand

by A.J. Jacobs • 2018

He traveled the world to thank the thousand strangers behind his single cup of morning coffee.

3.73

3k+

🧘 Gratitude Practice 🎪 Stunt Journalism 📦 Supply Chain Stories ☕ Coffee Culture 🔬 Positive Psychology

Thanks a Thousand 89%

He traveled the world to thank the thousand strangers behind his single cup of morning coffee.

by A.J. Jacobs 2018

3.73

3k+ ratings

🧘 Gratitude Practice 🎪 Stunt Journalism 📦 Supply Chain Stories ☕ Coffee Culture 🔬 Positive Psychology

How Not to Get Rich

by Alan Pell Crawford • 2014

Before he was America's most beloved author, Mark Twain was its most disastrous investor.

3.63

123

🏦 Financial Biography 🎩 Gilded Age ✍️ Literary Biography 📉 Business Failures 🎲 Speculation

How Not to Get Rich 89%

Before he was America's most beloved author, Mark Twain was its most disastrous investor.

by Alan Pell Crawford 2014

3.63

123 ratings

🏦 Financial Biography 🎩 Gilded Age ✍️ Literary Biography 📉 Business Failures 🎲 Speculation

Discovering the Soul of Service

by Leonard L. Berry • 1999

The sustainable success playbook from 14 companies that chose values over shortcuts.

4.05

375

🏢 Service Industry 🤝 Customer Experience 🏷️ Brand Management 🧭 Values-Based Leadership 🌱 Employee Empowerment

Discovering the Soul of Service 89%

The sustainable success playbook from 14 companies that chose values over shortcuts.

by Leonard L. Berry 1999

4.05

375 ratings

🏢 Service Industry 🤝 Customer Experience 🏷️ Brand Management 🧭 Values-Based Leadership 🌱 Employee Empowerment

Geography of Bliss

by Eric Weiner • 2008

A tour of the world's happiest and unhappiest places reveals happiness is cultural, not personal.

3.84

39k+

😊 Happiness Studies 🌍 Cultural Psychology 🤝 Social Trust 🏛️ Well-Being Policy 🧠 Positive Psychology

Geography of Bliss 89%

A tour of the world's happiest and unhappiest places reveals happiness is cultural, not personal.

by Eric Weiner 2008

3.84

39k+ ratings

😊 Happiness Studies 🌍 Cultural Psychology 🤝 Social Trust 🏛️ Well-Being Policy 🧠 Positive Psychology

On Bullshit

by Harry G. Frankfurt • 2005

Organizations run on three hidden personality types, roles you were never trained to see.

3.58

16k+

🏢 Workplace Dynamics 🏛️ Corporate Culture ⚡ Power Structures 🎭 Office Politics 🎲 Status Games

On Bullshit 89%

Organizations run on three hidden personality types, roles you were never trained to see.

by Harry G. Frankfurt 2005

3.58

16k+ ratings

🏢 Workplace Dynamics 🏛️ Corporate Culture ⚡ Power Structures 🎭 Office Politics 🎲 Status Games

Windswept & Interesting

by Billy Connolly • 2021

A Glasgow welder walked onstage with a banjo. The man who walked off was someone else.

4.40

11k+

🏴󠁧󠁢󠁳󠁣󠁴󠁿 Scottish Memoir 🎤 Comedian Memoir 🃏 Humor As Survival 💪 Sobriety Journey 🎨 Creative Reinvention

Windswept & Interesting 89%

A Glasgow welder walked onstage with a banjo. The man who walked off was someone else.

by Billy Connolly 2021

4.40

11k+ ratings

🏴󠁧󠁢󠁳󠁣󠁴󠁿 Scottish Memoir 🎤 Comedian Memoir 🃏 Humor As Survival 💪 Sobriety Journey 🎨 Creative Reinvention

Behind the Kitchen Door

by Sarumathi Jayaraman • 2013

Ten million workers, poverty wages, no paid sick leave: what sustainable food leaves off the menu.

3.65

489

🍽️ Restaurant Industry 👩‍🍳 Restaurant Workers 🌾 Food Justice ✊ Labor Rights 💰 Wage Inequality

Behind the Kitchen Door 89%

Ten million workers, poverty wages, no paid sick leave: what sustainable food leaves off the menu.

by Sarumathi Jayaraman 2013

3.65

489 ratings

🍽️ Restaurant Industry 👩‍🍳 Restaurant Workers 🌾 Food Justice ✊ Labor Rights 💰 Wage Inequality

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