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Get That Job!

Get That Job!

The Quick and Complete Guide to a Winning Interview
by Thea Kelley 2017 208 pages
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Key Takeaways

1. Master Core Messages: REV Points & SOAR Stories

If you want to stand out, don’t be different; be outstanding.

Stand out. To be memorable and outstanding, identify your unique "REV Points"—qualities that are Relevant, Exceptional, and Verifiable. These top 3-5 selling points, tailored to the specific job, should be memorized to guide your entire interview narrative. They form your personal brand, focusing the employer's attention on what truly makes you the ideal candidate.

Prove your value. Back up your REV Points with compelling "SOAR Stories" (Situation, Obstacles, Actions, Results). These anecdotes vividly demonstrate your skills and accomplishments, making your claims believable and engaging. Practice telling these stories concisely, adapting them to various questions, and ensuring they highlight your specific contributions and quantifiable results.

Ace the intro. Your answer to "Tell me about yourself"—your "REV Intro"—is your crucial first impression. It should be a brief, strategic overview of your REV Points, delivered naturally within one to two minutes. This sets your agenda, showcases your most valuable attributes, and builds confidence for the rest of the interview.

2. Answer Authentically & Strategically

Be both authentic and strategic in your interviewing and let the interviewer see the best of who you really are.

Be genuine. Interviewing effectively means being both authentic and strategic, not phony or random. Authenticity builds trust and makes your answers believable, while strategy ensures you're always communicating messages that sell your abilities and fit for the role. Avoid memorizing word-for-word scripts; instead, plan talking points to sound natural and conversational.

Understand motives. Recognize the "Three Cs" interviewers seek: Competence, Compatibility with company culture, and Chemistry with the team. Tailor your answers to address these unspoken concerns, showing not just what you can do, but how well you'll fit in and collaborate. Proactively take responsibility for conveying your key messages, even if the interviewer is unskilled.

Handle negatives. Skillfully address challenging questions about weaknesses, mistakes, or job departures by using the "sandwich" technique: surround the negative with positives. Keep the negative part brief, emotionally neutral, and focus on lessons learned and growth. Never badmouth past employers or colleagues, as this reflects poorly on you.

3. Conquer Common & Quirky Questions

The trouble with talking too fast is you may say something you haven’t thought of yet.

Prepare thoroughly. Anticipate common questions like "What is your greatest strength?" or "Why do you want this job?" and craft concise, specific answers that highlight your REV Points and passion for the role. For "Where do you see yourself in five years?", balance ambition with realism, showing a desire for growth within the company.

Address tricky topics. For questions about leaving a job or employment gaps, focus on positive, forward-looking reasons, such as career change or skill development, while being tactful about past issues. If fired, explain briefly and neutrally, emphasizing lessons learned and future success. For weaknesses, choose a minor area you're actively improving, avoiding clichés.

Navigate the unexpected. Be ready for "quirky" questions (superpowers, puzzles) by showing flexibility and personality, and for "stress" questions by remaining calm and professional. If faced with an illegal question, tactfully draw out the underlying concern to address it without revealing personal information, or simply provide the information if it serves your candidacy.

4. Nail Nonverbals & Project Confidence

What you do speaks so loudly that I cannot hear what you say.

Silent messages. Nonverbal cues significantly influence an interviewer's "gut feelings" about you. Avoid common body language mistakes like poor eye contact, fidgeting, bad posture, or a weak handshake. Instead, project friendliness and enthusiasm with appropriate smiles, open gestures, and a firm, confident handshake.

Vocal presence. Pay attention to your voice, avoiding uptalk, vocal fry, or extremes in volume and pace. Strive for a natural, varied inflection and eliminate vocal fillers like "um" or "like" by practicing silent pauses. Recording yourself can help identify and correct these unconscious habits, enhancing your credibility.

Cultivate confidence. Confidence is fluid and can be intentionally grown through practice. Act the way you want to feel, use "power poses" for two minutes before an interview, and engage in regular exercise. Challenge negative thoughts with positive affirmations and use mental imagery to visualize successful outcomes. Thorough preparation is the ultimate confidence booster.

5. Leverage "Extras" to Stand Out

There are no traffic jams along the extra mile.

Show, don't just tell. Go the extra mile by bringing "extras" to your interview to educate, persuade, and stand out. Portfolios, whether physical or digital, can showcase work samples, awards, and recommendations, providing visual evidence of your skills. This is not just for creative roles; any professional can benefit from demonstrating their value tangibly.

Strategic presentations. Consider preparing a brief, unasked-for mini-presentation on a tablet if presentation skills are relevant or if your work lends itself to visuals. This demonstrates initiative and skill. For executive or managerial roles, a well-researched 30/60/90-day plan outlining your initial contributions can be highly impressive, showing deep understanding and drive.

Introduce deferentially. Always introduce these extras deferentially, asking permission and ensuring they fit smoothly into the interview flow without disrupting the agenda. Be prepared for the interviewer to decline due to time or policy; your effort still signals exceptional motivation and work ethic, setting you apart from other candidates.

6. Ask Insightful Questions

Judge a man by his questions rather than his answers.

Demonstrate interest. Asking thoughtful questions is crucial not only to assess the job but also to impress the interviewer. It shows strong interest, intelligence, and preparation, arming you with information to better market yourself. Always prepare at least 10 open-ended questions, as some may be answered during the discussion.

Research thoroughly. Before the interview, conduct extensive research on the company's history, mission, market position, and recent news. This allows you to ask sophisticated questions that go beyond easily found information, demonstrating diligence and a deeper understanding of their challenges and opportunities. Avoid asking about salary or benefits until an offer is firm.

Engage in dialogue. Frame your questions to foster a conversation, not an interrogation. Listen actively to the answers, relate them to your own background, and highlight how you can contribute to their needs. Be ready to explain "Why do you ask?" for any question, ensuring your inquiries are always strategic and purposeful.

7. Navigate Diverse Interview Formats

Expect the unexpected, and whenever possible be the unexpected.

Adapt to format. Interviews come in many forms beyond the classic one-on-one, each with unique challenges. For phone screenings, ensure a professional voicemail and have all relevant documents ready. In panel interviews, address all interviewers, not just the one who asked the question, and strive for rapport with everyone.

Specialized scenarios. Group interviews test interpersonal skills; demonstrate teamwork without dominating. Behavioral interviews require specific SOAR stories. Sequential or all-day interviews demand sustained energy and varied anecdotes. Meal interviews require impeccable manners and minimal eating to focus on conversation.

Technical and stress tests. For video interviews, test technology beforehand and optimize lighting. Case interviews assess problem-solving; show your thought process aloud. Stress interviews test composure; remain calm and professional. Job fairs are mini-interviews; be knowledgeable and enthusiastic. Always research the format and prepare accordingly to avoid surprises.

8. Manage References & Offers Strategically

It is in your moments of decision that your destiny is shaped.

Control references. Don't assume employers only contact your provided list; they often reach out to others. Proactively manage your references by asking permission, informing them about the role, and suggesting specific points to highlight. If you suspect a bad reference, address it directly or consider a "cease and desist" letter.

Handle offers wisely. When an offer arrives, resist the urge to accept immediately. Buy yourself time to think, confirm details in writing, and assess if it aligns with your career goals and other potential opportunities. This crucial pause allows for thoughtful decision-making and strategic negotiation.

Negotiate for value. Most employers expect negotiation. Don't just focus on salary; consider benefits, start date, work schedule, and job responsibilities. Negotiating demonstrates your value and can significantly impact your long-term earnings. Approach negotiations positively and professionally, aiming for win-win solutions, and remember it's unlikely they'll withdraw a reasonable offer.

9. Follow Up to Reinforce Your Value

Motivation will almost always beat mere talent.

Strategic follow-up. A post-interview follow-up is more than a simple thank you; it's a strategic opportunity to reinforce your interest and qualifications. Send personalized messages to everyone who interviewed you, ideally within 24 hours, confirming your enthusiasm and reiterating why you're the right fit.

Beyond the thank you. Use your follow-up to correct any omissions, clarify misimpressions, or continue the conversation by adding new insights related to topics discussed. This demonstrates diligence and keeps you top-of-mind, especially in prolonged hiring processes. Vary your follow-up methods (email, phone) to avoid being perceived as pestering, focusing on being helpful.

Long-term networking. Even if you don't get the job, send a gracious final message. This maintains a positive relationship with the hiring manager, who could become a valuable networking contact or even a future employer. "No" often means "not now," and a professional exit leaves the door open for future opportunities.

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